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based on 18278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time, friendly, good service
No problem from service. It looked good while still wet, but several stains showed up again when dry
Very efficient & the carpet is so clean!
He cleans my carpet really well better than any other carpet cleaning service I’ve ever hired!!
Our service man was pleasant, efficient and did a good job.
Always on time, friendly, and thorough. Carpet left feeling clean and fresh, not covered with a strong scent and crunchy.
I was very happy with the carpet cleaning. The young man was very professional and did a wonderful job. I gave your company a 10 on the survey but it showed 4 sorry. And we are very happy with the job you’re company did. Thank you Sandy and Jerry Last name removed
It does what is advertised and my carpet stays clean li her.
The tech, Andy, was very friendly, polite, and professional.
This was our first experience with Zeroeez - will continue using Zerorez - and will let others know about our satisfaction!
Andy was quite thorough and efficient and
finished sooner than I expected.
In addition to cleaning carpet, he cleaned our 20+ year old cream colored fabric dinette chairs. I was hoping for "they do look better" but instead, I got "they look perfect!!"
The scheduler with whom I spoke on the phone was very nice, polite, and professional, too! He explained all pricing so there were no surprises when the bill was presented.
For years I have heard Zerorez ads. I am very glad I received in the mail the "airplane" card advertising their product. We are extremely satisfied. Thank you!
Great customer service and carpets look and feel very clean!
Great teamwork!
Very courteous. Carpets looked great when finished
looks great. fast. friendly and courteous.
Professiona! Told me everything before starting !
Service representative was right on time, friendly, knowledgeable and very efficient. Thank you.
I already did. I own an Industrial commercial cleaning company and get asked for residential all the time. In fact you should get a call tomorrow.
Had a coffee stain that didn’t get cleaned like it should.
I liked the service
My carpet looks great.
Great service, quality work!
The service and the technician who came out was great, but it doesn’t seem like it actually cleaned anything. Our home is only a year old so we knew it would be a drastic change, but we had a couple spots in the carpet that are still there (one with residue that we can actually “wipe” off to a point). You would think a carpet cleaning service would get out reasonable blemishes. Similarly, you would expect a clean smell…. But it is doesn’t smell any different either. Maybe it didn’t work?
Tevan is a great tech
I love that Zerorez does not use harsh chemicals and that the dry time is quick! Service has always been great!
Great service we need. Hygienic and our annual plan. Thank you
Cleaning was great. But the cost to increase cleaning square footage to additional needs was not proportional. The amount charged based on the estimate was extreme. I understand I had a discount for the initial quote. But in your business, you know you are going to up charge the customer when on-site. I should have just canceled the service.
These jobs are only as good as the person doing the work. Our tech did a wonderful job.
So far, our carpet looks great. Employee was very nice and answered all questions we had.
Did a great job cleaning older carpets that had lots of dirt from dog paws.
The staff was wonderful, the carpets looked much better. We did pay extra for a spot in our bedroom, looked great while they were here, but once it dried...now it looks even worse then before. My only complaint is that it looks worse, not even that it didn't completely come up.

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