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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything, from the service, the professionalism, the quality, the speed, and the friendliness was absolutely fantastic. I've used several carpet cleaning services and this one is by far the best. 10 out of 10 would recommend.
I like that harsh chemicals aren’t used.
Friendly proficient tech. Good job cleaning.
The guys (Bo & Derek) were very polite & professional. They made the experience great!
The technician was friendly competent, knowledgeable and thorough; just a great experience.
Y’all did a really amazing job. The most important aspect of the entire service was your technician, he was extremely knowledgeable and very professional along with being extremely happy to explain the entire process that anyone could understand!
Always does a good job
Tech was knowledgeable and worked quickly
No fuzz balls to pick up later.
Knowledgeable and friendly tech. Efficient and thorough in his work
Your technician was very good and professional. The price was very reasonable. I do need a copy of the invoice for the insurance company. If you can email it to me I would appreciate it .
Great results and very professional crew.
Our new puppy poo’d in our closet! You came out and the carpet looks like new!! Also, the gentleman that came out to clean gave us valuable tips for future puppy “issues”! We will DEFINITELY use them again. Highly recommend!
The guys were very professional, informative, and did an amazing job on my carpets.
Timely, friendly, professional, clean carpets!
Very professional and carpet looks great
No residue on the clean carpet is my favorite plus for having Zerorez.
I have used ZeroRez for several years now and I will continue. They are professional and personal. They always know what my carpet needs to look amazing.
Aldrich is really good and professional. He knew what he was doing and is very friendly
Thomas did a great job and was very knowledgeable.
Meh. There was still a film on the floor in places although the floor looked great in other places. I would probably not have Zerorez back.
Your process makes my 15 yr. Old carpet look like I could get another year out it. Plus no sticky residue when I walk in my bare feet.
Your associate was very friendly and knowledgeable. We were also very happy with the results of the cleaning. It did take a long time to dry, but we made it work
Clean and excellent customer service. The gentleman that came to clean our carpets was very knowledgeable
Since you have gone to corporately run instead of a franchise, the service seems to be different and more expensive. A very good job was done on the family room carpet I recently had cleaned but I could not afford to have everything that I wanted cleaned done. The tile job I had done last week was very disappointing. Your tech was very knowledgeable but the grout did not look all that much better after the job was finished. I had to sign off on the job even though he told me it only looked bad because it was still wet. I used to recommend you to every one but even my neighbors have said they are no longer as satisfied with your services as they once were.
My carpet is older and Matt did a wonderful job in making them look great, very knowledgeable about fabric .
Our tech was very kind and made quick work of our carpet cleaning. He was patient and took his time to explain the process. The before and after photos showed just how much of a difference going with zerorez made. I’ll be using them in the future!
The carpet looks clean but does not smell clean
Ease of scheduling, the care the team took while working in our home, and most importantly, the refreshed and clean final product!

Floor was dry within a reasonable amount of time.
Process of treating the carpet and removing soil then steam cleaning made a difference in how much cleaner carpet got.