- Phone: 317-388-5141
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based on 18278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very happy with the Service provided. The technician was wonderful and very informative. Will definitely use them again.
Outstanding service, competitive prices. Great cleanup when finished.
Thank you for sending Derek to clean. The carpet looks great and I am really pleased with the outcome. With 1 dog and 2 cats and a chair bound husband the stains happen. Good job and will recommend your company again.
quick drying
Had some problem areas on my carpet and they were able to resolve them. It took a couple appointments to do that but there was no additional billing.
I already went over the situation with your customer service department
You could improve cleaning on the high traffic areas.
Some spots did not come out
System seems cleaner,, we have used others before carpets come out better and stay cleaner longer with Zerorez!
LaRoy was great and everything seemed good then the next day after it dried it smelled more like dog than before it was cleaned. I was expecting the dog smell to go away after it dried.
Efficient, responsive and great communication.
Very pleasant technician. Quick and efficient
I still have spots that need some attention
We have a white carpet that is 22 years old and is in heavily trafficked areas. We have never seen such outstanding results as Zerorez has given us. It looks like a new carpet except in one traffic area but most would never notice the difference. It really is outstanding. The technicians are caring, professional, on-time, efficient - outstanding in every way. We have used them twice now and I'd never go back to any other company. Can't recommend enough!
Clean well no residue and follow up great!
I had carpet and furniture cleaned. Everything looked much brighter! Marcus Hawkins did the cleaning. He was exceptional! He explained the process as he was working, and encouraged me to have the fiber protector applied to all. Marcus was able to remove numerous stains, much to my surprise! Everything looks and feels very clean,and dried within a reasonable time. I would be most happy to recommend Zerorez and Marcus to my friends. Name removed
Laroy and the other young man were very kind and did a wonderful job. I would recommend this company and these particular workers to anyone. Will call on you again! Beverly Adkins
Service was great Tevin was so nice and explained procedure well.
My carpet was not cleaned to my satisfaction since the high traffic areas were the same as before the cleaning began.
Great service. Clean product. Efficient!
Took their time, made certain we were pleased with the carpet cleaning, and courteous.
Let friendly, great results, friendly, efficient
Professional technicians, good sharing of information, quick and efficient.
Had a problem and one call you made it right.. we will be using your company int the future!
Nice personnel, process leaves carpets relatively dry.
very informative
there good
Technician called ahead and was on time and finished in timely manner
Job well done. Ty was great but there was one spot in the living room that has high traffic that I wish we would’ve spent a little extra time on. Because everything else turned out beautiful but this one main spot offsets it and looks bad.
Excellent carpet cleaning and service!