Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18278 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2022 — Rated 10 out of 10 by Kenny Bunch Zerorez Indianapolis
What do you like about our products and services?

Always great service. We use their services a couple times a year. We have pets and teens. And the carpets always come out clean

Report a concern   October 21, 2022 — Rated 10 out of 10 by Thomas Sain Zerorez Indianapolis
What do you like about our products and services?

The man who came was very professional and friendly

Report a concern   October 21, 2022 — Rated 10 out of 10 by J.P. Zerorez Indianapolis
What do you like about our products and services?

Friendly, thorough and efficient staff. He made sure I was completely satisfied before he left.

Report a concern   October 21, 2022 — Rated 10 out of 10 by T.G. Zerorez Indianapolis
What do you like about our products and services?

Always a great job on carpets,on time

Report a concern   October 20, 2022 — Rated 10 out of 10 by B.K. Zerorez Indianapolis
What do you like about our products and services?

Cleaning of tile was well done. Service here as scheduled.

Report a concern   October 20, 2022 — Rated 10 out of 10 by Gloria Bowman Zerorez Indianapolis
What do you like about our products and services?

The company is dependable--they show up on time and the technicians do a professional job. I never plan to use any other carpet cleaning service. Highly recommend.

Report a concern   October 20, 2022 — Rated 10 out of 10 by William Ditzler Zerorez Indianapolis
What do you like about our products and services?

Adam was prompt, professional and knowledgable. Good results as well. Will see you next year.

Report a concern   October 20, 2022 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

The way that the tech goes over things first to see where the problem areas are, and that there is no chemical film left afterwards. I also appreciated the corner protectors!

Report a concern   October 19, 2022 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

So far we are very pleased with outcome of our carpet.
Hope no spots return in a few weeks. Gerald was very professional and explained the procedure.

We would be very glad to recommend him and your service.
He left some brochures to give to anyone that might be interested.

Cordially,
Name removed

Report a concern   October 19, 2022 — Rated 6 out of 10 by M.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

damage to drywall. Technician did not tell me about it.

Report a concern   October 19, 2022 — Rated 10 out of 10 by Betty Smith Zerorez Indianapolis
What do you like about our products and services?

Worker was on time, communicated arrival, explained everything well with expectations.

Report a concern   October 19, 2022 — Rated 10 out of 10 by T.P. Zerorez Indianapolis
What do you like about our products and services?

Our carpet expert arrived early and did a great job refreshing our carpet. He explained well how to take care of it as it dried and was very professional.

Report a concern   October 19, 2022 — Rated 9 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Do a good job on spots and usually the carpet is pretty dry by end of day. Employees and staff are friendly.

Report a concern   October 18, 2022 — Rated 10 out of 10 by Mark Roberts Zerorez Indianapolis
What do you like about our products and services?

Your technician was superb - he explained the process well and executed. The results were fantastic. Cleaned almost the while house in 3 hours and the carpets were fully dry overnight.

Report a concern   October 18, 2022 — Rated 7 out of 10 by L.B. Zerorez Indianapolis
What could we do to improve?

The carpet stayed wet for 48 hrs, even with towels placed on top of areas walked on to bring up the moisture and moving fans running.

Report a concern   October 18, 2022 — Rated 10 out of 10 by M.P. Zerorez Indianapolis
What do you like about our products and services?

The technician was very friendly and seemed very knowledgeable about the work and stains. I give him 10 stars

Report a concern   October 18, 2022 — Rated 10 out of 10 by K.K. Zerorez Indianapolis
What do you like about our products and services?

Customer service and results were 10/10

Report a concern   October 17, 2022 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Wonderful service! Gerald Darks did a great job on my home. Carpet look great!

Report a concern   October 17, 2022 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

Service provided by Matt was prompt, courteous and professional.

Your cleaning products smelled fresh and cleaned the carpet well.

Report a concern   October 17, 2022 — Rated 4 out of 10 by K.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Mainly had a couple areas cleaned due to my son getting sick...was told they could take care of the lingering odor. The odor is not gone.

Report a concern   October 16, 2022 — Rated 9 out of 10 by B.A. Zerorez Indianapolis
What do you like about our products and services?

Friendly and fast

Report a concern   October 16, 2022 — Rated 10 out of 10 by N.M. Zerorez Indianapolis
What do you like about our products and services?

My carpets look like new again. I’m very happy with the service provided.

Report a concern   October 16, 2022 — Rated 10 out of 10 by Anne Perry Zerorez Indianapolis
What do you like about our products and services?

Andy Anderson has been my "cleaning guy" these past two visits and has done an excellent job. He is friendly and very helpful and I plan to ask for him whenever Zerorez cleans my carpet. You are such a good company and I am grateful to have found you years ago.

Report a concern   October 16, 2022 — Rated 10 out of 10 by T.R. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great

Report a concern   October 15, 2022 — Rated 10 out of 10 by R.P. Zerorez Indianapolis
What do you like about our products and services?

Prompt , courteous and professional

Report a concern   October 15, 2022 — Rated 10 out of 10 by Sam Frain Zerorez Indianapolis
What do you like about our products and services?

Great service and friendly staff. Good quality service

Report a concern   October 14, 2022 — Rated 0 out of 10 by J.M. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Returning on 10/17

Report a concern   October 14, 2022 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Amazing service and results. Have used for six years!

Report a concern   October 14, 2022 — Rated 10 out of 10 by B.D.S. Zerorez Indianapolis
What do you like about our products and services?

Very thorough, dried quickly, great job

Report a concern   October 14, 2022 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

Your rapid response and the results I have experienced.


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