Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 28, 2023 — Rated 0 out of 10 by S.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The carpet never got cleaned the tech came back and acknowledged that the dirt wicks up the next day. He came back to redo but only did one of the rooms while acknowledging the other never cleaned. You can see clear lines where a table and carpet had been placed( all of this was removed prior )
I am very disappointed and will need to get the carpets recleaned by a different vendor

Report a concern   April 28, 2023 — Rated 10 out of 10 by LInda Mordige Zerorez Indianapolis
What do you like about our products and services?

All of your professionals are so kind and courteous. Thank you Nathan for your wonderful work on my home.

Report a concern   April 28, 2023 — Rated 9 out of 10 by N.A. Zerorez Indianapolis
What do you like about our products and services?

carpet looks brand new after being cleaned

Report a concern   April 28, 2023 — Rated 10 out of 10 by dan lybrook Zerorez Indianapolis
What do you like about our products and services?

Dries quickly, very thorough.

Report a concern   April 28, 2023 — Rated 10 out of 10 by Vickie Carter Zerorez Indianapolis
What do you like about our products and services?

Carpet cleaning is thorough, like oka great after finish. Professional workers.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Stephanie Wilson Zerorez Indianapolis
What do you like about our products and services?

Amanda, the cleaner, did an amazing job! She was knowledgeable and thorough.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Kathy Smith Zerorez Indianapolis
What do you like about our products and services?

I had all of my carpets cleaned the other day. There were several spots from some pet visitors I had and the tech was able to get everything removed. He did a great job!

Report a concern   April 26, 2023 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

The only carpet cleaning service we use for our personal home and rental properties. Technicians are always professional and very knowledgeable. Office staff is friendly and wait time is minimal.

Report a concern   April 26, 2023 — Rated 10 out of 10 by C.B. Zerorez Indianapolis
What do you like about our products and services?

Thomas was great!

Report a concern   April 25, 2023 — Rated 10 out of 10 by M.A.C. Zerorez Indianapolis
What do you like about our products and services?

The carpets are clean. Even the spots that have been there for many years are essentially gone. The technician was friendly, thorough, and professional.

Report a concern   April 25, 2023 — Rated 10 out of 10 by April Harvey Zerorez Indianapolis
What do you like about our products and services?

Carpets look great, technician worked hard to make my carpets look almost new again! And educated me on the process.

Report a concern   April 25, 2023 — Rated 10 out of 10 by B.H. Zerorez Indianapolis
What do you like about our products and services?

Excellent job, affordable price and courteous personnel.

Report a concern   April 25, 2023 — Rated 10 out of 10 by D.A.B. Zerorez Indianapolis
What do you like about our products and services?

Efficent, friendly tech and pleased with his work.

Do not us my name.

Report a concern   April 25, 2023 — Rated 10 out of 10 by W.W. Zerorez Indianapolis
What do you like about our products and services?

Amanda did an excellent job cleaning my carpets, they look brand new!

Report a concern   April 24, 2023 — Rated 10 out of 10 by C.S. Zerorez Indianapolis
What do you like about our products and services?

Great job!

Report a concern   April 24, 2023 — Rated 9 out of 10 by K.W. Zerorez Indianapolis
What do you like about our products and services?

I appreciate that you guaranteed your services and had my carpets cleaned a second time due to the fact that they were not done well the first time.
They look SO much better now.

Report a concern   April 24, 2023 — Rated 0 out of 10 by A.M.T. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Still stains on carpet worse

Report a concern   April 23, 2023 — Rated 10 out of 10 by N.R. Zerorez Indianapolis
What do you like about our products and services?

The guy was very kind and Knowledgeable

Report a concern   April 23, 2023 — Rated 10 out of 10 by S.W. Zerorez Indianapolis
What do you like about our products and services?

Knowledgeable, professional, not too messy, and dries quickly. The next day, I did have to use the spot remover Tevin provided to get up some spots that didn’t go away during the cleaning, so I’m glad he left a bottle.

Report a concern   April 23, 2023 — Rated 10 out of 10 by Jeff crump Zerorez Indianapolis
What do you like about our products and services?

The whole experience was great from setting up the appointment to having the work completed- the technician called ahead and provided the time he would arrive and he arrived within that time frame. He explained what he was going to do and then started the work. Afterwards he went over the job. He did an amazing job and room the time to get the carpets clean- we are very happy with the work and whole experience.

Report a concern   April 22, 2023 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

I recently had my carpet and ceramic tile cleaned. The technician, Derek, worked hard to remove spots on the carpet and clean the grout. My floors look terrific!

Report a concern   April 21, 2023 — Rated 10 out of 10 by P.M. Zerorez Indianapolis
What do you like about our products and services?

Your technician was great. (Leroy) He was fast, through and did a great job. Very professional!

Report a concern   April 21, 2023 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Very efficient & personable workers & a product that works!

Report a concern   April 21, 2023 — Rated 10 out of 10 by Shannon Roedel Zerorez Indianapolis
What do you like about our products and services?

I love the attention to detail and how clean my carpets and upholstery turned out.

Report a concern   April 21, 2023 — Rated 10 out of 10 by Gari Jenkins Zerorez Indianapolis
What do you like about our products and services?

Zerorez was awesome and very informative. Would definitely recommend!

Report a concern   April 20, 2023 — Rated 10 out of 10 by K.S. Zerorez Indianapolis
What do you like about our products and services?

They work

Report a concern   April 20, 2023 — Rated 0 out of 10 by J.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

I really thought my shower would be more clean after ZeroRez worked on it. It's only a 2 year old remodel and we have a water softener (shouldn't be that much buildup that the water spots on the porcelain tile can't be removed with a little extra attention). I had a Re-service and still had to clean it. I wouldn't pay the $185 again! At least the staff were friendly!

Report a concern   April 20, 2023 — Rated 10 out of 10 by Maureen Banning Zerorez Indianapolis
What do you like about our products and services?

Did a great job! Trevin was extremely professional.

Report a concern   April 19, 2023 — Rated 10 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Always professional and friendly. Informative and do a great job cleaning the carpets. Makes sure we are satisfied before leaving

Report a concern   April 19, 2023 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

Technician was great!


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