Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18801 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 9, 2023 — Rated 10 out of 10 by Robert Hudson Zerorez Indianapolis
What do you like about our products and services?

The product and the professional team

Report a concern   May 9, 2023 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Super convenient to book, easy, and Nathan was so great!!

Report a concern   May 9, 2023 — Rated 9 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Changed my clean date as I had originally requested first appointment

Parts of carpet were really wet and took longer to dry, there was a lot of splattered residue on the front glass and wood of our entertainment center. Otherwise carpet is clean and looks good

Report a concern   May 7, 2023 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Nathan did a very thorough job!

Report a concern   May 6, 2023 — Rated 5 out of 10 by K.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My carpet was stained from the couch being set on the wet carpet. It can’t be fixed.

Report a concern   May 5, 2023 — Rated 10 out of 10 by Gail Eckstein Zerorez Indianapolis
What do you like about our products and services?

Techs were very professional, thorough and did a great job!

Report a concern   May 5, 2023 — Rated 5 out of 10 by T.Q. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Service was great but not real happy about how clean the carpet came out. Still a few spots but maybe the spots just won’t come out. Carpet better than it was though

Report a concern   May 5, 2023 — Rated 10 out of 10 by V.K. Zerorez Indianapolis
What do you like about our products and services?

looks good andnice polite worker.

Report a concern   May 4, 2023 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Sub extraction is excellent for pet damage.
Tile and grout cleaning restores tile to almost new.
Technicians very thorough and professional.

Thank you!

Report a concern   May 4, 2023 — Rated 9 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Attention to detail

Report a concern   May 4, 2023 — Rated 10 out of 10 by C.C.G. Zerorez Indianapolis
What do you like about our products and services?

Friendly, good communication. The tech was very respectful and efficient. He worked around my at home work schedule and was very friendly. Carpets look great too. No chemical or perfume scent after cleaning!

Report a concern   May 4, 2023 — Rated 10 out of 10 by Debbie Ide Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Prompt and professional service. Great results. Very happy with how my carpets turned out!

Report a concern   May 3, 2023 — Rated 10 out of 10 by Mike Maloney Zerorez Indianapolis
What do you like about our products and services?

Great people, very professional! They have a great product and service and it does what they say it will do! Oh, Pricing is a value!

Report a concern   May 3, 2023 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Carpets are always perfectly clean and fresh! Technicians are always very courteous and professional.

Report a concern   May 3, 2023 — Rated 10 out of 10 by Marvin Haggard Zerorez Indianapolis
What do you like about our products and services?

The service provided by Amanda, the Tech that cleaned the carpet, was the best I have every had with Zerorox. I would like to have Amanda every time in the future.
I think Amanda would would make an excellent trainer for incoming new Techs.
I see no change in the products that Zerorox offers or has offered in the past, I am happy with that.

Report a concern   May 3, 2023 — Rated 10 out of 10 by Cathy Watkins Zerorez Indianapolis
What do you like about our products and services?

Technician was great and helpful

Report a concern   May 2, 2023 — Rated 10 out of 10 by Becky Cassinelli Zerorez Indianapolis
What do you like about our products and services?

Very professional, arrived on time and did not try to upsell me on any extra products that I did not need. Plus, carpets look great.

Report a concern   May 2, 2023 — Rated 10 out of 10 by Peggy Eiler Zerorez Indianapolis
What do you like about our products and services?

Quick online booking. Friendly technician. Easy

Report a concern   May 2, 2023 — Rated 10 out of 10 by C.C. Zerorez Indianapolis
What do you like about our products and services?

The guy that cleaned was very friendly and accommodating, The carpet and furniture looks great!

Report a concern   May 2, 2023 — Rated 10 out of 10 by S.S. Zerorez Indianapolis
What do you like about our products and services?

Nice job on carpet. Dried very quickly

Report a concern   May 2, 2023 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks great after being cleaned.

Report a concern   May 2, 2023 — Rated 10 out of 10 by E.E. Zerorez Indianapolis
What do you like about our products and services?

We liked our technician Aldric, as he was knowledgeable, personable, and interested in sharing information with us. He also did excellent work. We don't need any other services as we are moving out of this home soon. We would definitely recommend Zerorez to others.
Sincerely, First name removed

Report a concern   April 30, 2023 — Rated 10 out of 10 by N.W. Zerorez Indianapolis
What do you like about our products and services?

I liked not having any smell and the fact that no harsh chemicals are used in the cleaning process. I liked our technician Nathan. He was prompt and courteous.

Report a concern   April 30, 2023 — Rated 10 out of 10 by Connie Morgan Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   April 30, 2023 — Rated 10 out of 10 by T.B. Zerorez Indianapolis
What do you like about our products and services?

Communicative and professional.

Report a concern   April 30, 2023 — Rated 10 out of 10 by R.B. Zerorez Indianapolis
What do you like about our products and services?

Great service! LeRoy was such a gentleman and did such a nice job.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Roger Goodes Zerorez Indianapolis
What do you like about our products and services?

I have used Zerorez several times and have always received great service. The technician was on time, knowledgeable, friendly and took great care in cleaning my carpeting and furniture. I wouldn’t use any other company.

Report a concern   April 29, 2023 — Rated 10 out of 10 by Y.R. Zerorez Indianapolis
What do you like about our products and services?

Our technician was great. He left the carpets the best they have ever been!
Zerorez process also dries quickly so your routine is not disrupted for long.

Report a concern   April 29, 2023 — Rated 7 out of 10 by M.A. Zerorez Indianapolis
What could we do to improve?

Provide techs with a vacuum for at least hard to reach spaces for example stairs, corners etc.

My tech was great, this is not a reflection of his work.

Report a concern   April 29, 2023 — Rated 9 out of 10 by C.W. Zerorez Indianapolis
What do you like about our products and services?

Professional, friendly


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