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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome service!
We are very happy with the service Zerorez provides. He arrived early and did a great job, the carpets look great. Thanks
Brian and Tammy Gardner
Your associates were wonderful. So respectful so nice did a wonderful job. However, I don’t like that your company expect me to tip someone to clean my carpet. You need to pay your employees a livable nice wage - not put a tipping request on the consumer. It was very awkward when they left. I don’t like that and I don’t like that your company did that.
I’ll never use you again and I won’t recommend you to anyone else
Train your employees and challenge them to give exceptional service to the homeowners.
The gentleman that did the work for us, he was very knowledgeable and hard working.
Great technician who worked ver hard.
Moisture dried quickly
Our rep provided great customer service and really knew what he was doing!
We love ZeroRez. They do a great job, and there is never build up on the carpet. It is fresh and clean!
On time. Informative and helpful. Very efficient and conscientious of the items on the room
Thanks for coming back & fixing the issue!
Natural product and always take care of the residence you are working
did a good job. very professional
No harmful chemicals in cleaner
I love that the carpet dries really quickly and it doesn’t a residue on the carpet.
No "perfume" smell - just honest to Gosh clean carpet. Great service, prompt and friendly. AWESOME clean...
Very efficient and very clean worker. Job was done quickly and carpet was clean.
Didn't clean the item thoroughly. Had to finish the job out selves.
Friendly and hard working tech. Used service for tile floors. It came out nice.
Clean, safe for pets, quick drying, thorough explanations and professional.
Get's the stains out
Tevin did a great job and was very efficient. Our carpets feel better than they have in years.
Technician was wonderful. Cleaning was completed. Very professional
Zerorez has cleaned my couch twice now and my recliner once. They are always on time, professional and do a great job with both cleaning and clean up.
The floor didnt seem like it’d been cleaned at all in the living room. The hallway wasn’t Touched as described in the ad. My living room floor had baking soda still on from where I tried to clean it, proving it hadnt been touched hardly at all.
On time, professional.They don’t try and have you buy extra services
The gentleman that came to the house was very nice and very respectful- he was great. The carpet looks great. The tile floors look just ok. It would be nice if there was a way, or a smaller tool that to get into corners and underneath cabinets, etc. so there wasn’t clean grout butting up to dirty grout that the machine couldn’t get to. The other major issue that we’re just noticing is that the chemicals or whatever you use got all over out stainless steel appliances and are permanently stained, especially the stove where the heat baked the chemical onto the appliance. We’ve tried to clean them but it’s not coming off.
The carpet has no residue feeling. Looks great when finished.
The guy was on time, professional, courteous, and did a great job cleaning our furniture.
Carpet looks fantastic after cleaning
Technician was prompt and did excellent job.
Kept us abreast of progress and explained well.
I cannot recall the tech's name that did our service but he was amazing. He did a great job on the furniture we needed cleaned. Beyond that, he was very courteous and clearly explained what he was doing. Thank you!!