- Phone: 317-388-5141
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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reese was amazing and really took time to effectively clean the carpets. We appreciate his efforts and prefer to have only him in the future.
The dedication of the company to make sure the customer is happy with the results.
The carpet dried quickly.
The tech was very knowledgeable, and friendly. I would use your services, and request him.
Nathan was great and such a hard worker and our couch looked brand new again!
1st time with this company and would use again
Arrived early and dud a very good job.
Customer service was great and carpet turned out great!
I’m very happy with having Zerorez doing my carpet cleaning. Plan to use their services the next time that I need them.
Very professional.
Carpet looks fantastic, much better than the other carpet cleaning companies.
Will definitely call Zerorez again
The technician was very professional and communicated the entire time with us. He is an asset to your company.
Our technician was amazing
The work was done quickly, on time and the end result was great.
The results.
Salesman was very polite and knowledgeable
No chemicals. Very fast. Limited residue.
Great service - he was fast, efficient and made our carpets look so good!
The technician that came to clean our rugs did a fantastic job. He was diligent and when we did the walk through, the carpet looked clean and very nice.
Unfortunately the next morning our carpet was covered in stains that had been lifted up from the padding. There were stains that showed up that we didn't even know were there!!
I will be going back to the people that we have used before. I definitely won't be recommending your company.
My carpets look amazing! Brandon was very professional, very informative and very friendly. I would definitely hire again and I would request Brandon. I have carpets that are at least 20 years old and Brandon took the time to clean at the baseboards to lighten up the black that happens. He is the first one that took the time to really clean there. I give Brandon and Zerorez a 10!
Ryne Martin is an outstanding young man, and a credit to Zerorez. He is a caring young man with an outstanding work ethic. He did a difficult job for me to near perfection, and he explained to me that he would, after complete drying of the carpet, be back to check for and correct any imperfections.
Ryne Martin is the reason I will recommend Zerorez to my family and friends.
Dr. Russ Last name removed
I have Zerorez set up on a quarterly basis to clean the carpet and bathroom tile floors at our local American Legion Post. They provide a great service, on time, professional and courteous!
I received a quote for upholstery cleaning shortly after your tech visited the site on 6/13.
I contacted Zerorez on 6/13 about the quote because it seems it was incorrect, which they acknowledged it was and I would receive a revised quote.
I contacted Zerorez yesterday morning 6/15 to make them aware I still had not received a revised quote. I was told i would receive one shortly - it's 6/16 and I still do not have a quote.
The technician was friendly, explained the process and efficient
Affordable, didn't surprise me with extra costs, easy scheduling
Stick to carpet cleaning. Seems like grout cleaning is a service that isn't ever going to make anyone happy. If you don't have a tool to clean the grout underneath cabinets, then it doesn't matter how clean the rest of the tile looks. I also sent pictures to someone who asked that I send them pictures regarding our stainless steel appliances potentially being stained by the grout cleaning liquid - never heard back. The employee that came to clean the grout also took pictures and said there would be follow up. Haven't heard anything.
We are very happy with our carpets. We have dogs and kids so there were multiple stains on our carpets and the are gone. Will definitely use them again in the future.
You always make my carpet look brand new. Your employees are the best to deal with.
Service was prompt.
Furniture looked better than expected afterwards.
Nathan was courteous and professional.
No chemicals
Good communication
pleasant technicians
Carpets smell fresh and clean. No unnecessary chemicals. Technicians are polite and don't leave a mess behind.