Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2023 — Rated 10 out of 10 by Karen Temple Zerorez Indianapolis
What do you like about our products and services?

No "perfume" smell - just honest to Gosh clean carpet. Great service, prompt and friendly. AWESOME clean...

Report a concern   May 12, 2023 — Rated 9 out of 10 by J David Osborn Zerorez Indianapolis
What do you like about our products and services?

Very efficient and very clean worker. Job was done quickly and carpet was clean.

Report a concern   May 12, 2023 — Rated 0 out of 10 by B.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Didn't clean the item thoroughly. Had to finish the job out selves.

Report a concern   May 12, 2023 — Rated 9 out of 10 by C.V. Zerorez Indianapolis
What do you like about our products and services?

Friendly and hard working tech. Used service for tile floors. It came out nice.

Report a concern   May 12, 2023 — Rated 10 out of 10 by T.H. Zerorez Indianapolis
What do you like about our products and services?

Clean, safe for pets, quick drying, thorough explanations and professional.

Report a concern   May 12, 2023 — Rated 10 out of 10 by J.W. Zerorez Indianapolis
What do you like about our products and services?

Get's the stains out

Report a concern   May 12, 2023 — Rated 10 out of 10 by G.W. Zerorez Indianapolis
What do you like about our products and services?

Tevin did a great job and was very efficient. Our carpets feel better than they have in years.

Report a concern   May 11, 2023 — Rated 10 out of 10 by Ashley Haltom Zerorez Indianapolis
What do you like about our products and services?

Technician was wonderful. Cleaning was completed. Very professional

Report a concern   May 11, 2023 — Rated 10 out of 10 by L.D. Zerorez Indianapolis
What do you like about our products and services?

Zerorez has cleaned my couch twice now and my recliner once. They are always on time, professional and do a great job with both cleaning and clean up.

Report a concern   May 11, 2023 — Rated 0 out of 10 by S.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The floor didnt seem like it’d been cleaned at all in the living room. The hallway wasn’t Touched as described in the ad. My living room floor had baking soda still on from where I tried to clean it, proving it hadnt been touched hardly at all.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Sue Chamberlain Zerorez Indianapolis
What do you like about our products and services?

On time, professional.They don’t try and have you buy extra services

Report a concern   May 10, 2023 — Rated 6 out of 10 by C.Q. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The gentleman that came to the house was very nice and very respectful- he was great. The carpet looks great. The tile floors look just ok. It would be nice if there was a way, or a smaller tool that to get into corners and underneath cabinets, etc. so there wasn’t clean grout butting up to dirty grout that the machine couldn’t get to. The other major issue that we’re just noticing is that the chemicals or whatever you use got all over out stainless steel appliances and are permanently stained, especially the stove where the heat baked the chemical onto the appliance. We’ve tried to clean them but it’s not coming off.

Report a concern   May 10, 2023 — Rated 10 out of 10 by B.S. Zerorez Indianapolis
What do you like about our products and services?

The carpet has no residue feeling. Looks great when finished.

Report a concern   May 10, 2023 — Rated 10 out of 10 by L.C. Zerorez Indianapolis
What do you like about our products and services?

The guy was on time, professional, courteous, and did a great job cleaning our furniture.

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.R. Zerorez Indianapolis
What do you like about our products and services?

Carpet looks fantastic after cleaning

Technician was prompt and did excellent job.
Kept us abreast of progress and explained well.

Report a concern   May 9, 2023 — Rated 10 out of 10 by Robert Hudson Zerorez Indianapolis
What do you like about our products and services?

The product and the professional team

Report a concern   May 9, 2023 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

Super convenient to book, easy, and Nathan was so great!!

Report a concern   May 9, 2023 — Rated 9 out of 10 by J.J. Zerorez Indianapolis
What do you like about our products and services?

Changed my clean date as I had originally requested first appointment

Parts of carpet were really wet and took longer to dry, there was a lot of splattered residue on the front glass and wood of our entertainment center. Otherwise carpet is clean and looks good

Report a concern   May 7, 2023 — Rated 10 out of 10 by S.H. Zerorez Indianapolis
What do you like about our products and services?

Nathan did a very thorough job!

Report a concern   May 6, 2023 — Rated 5 out of 10 by K.K. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

My carpet was stained from the couch being set on the wet carpet. It can’t be fixed.

Report a concern   May 5, 2023 — Rated 10 out of 10 by Gail Eckstein Zerorez Indianapolis
What do you like about our products and services?

Techs were very professional, thorough and did a great job!

Report a concern   May 5, 2023 — Rated 5 out of 10 by T.Q. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Service was great but not real happy about how clean the carpet came out. Still a few spots but maybe the spots just won’t come out. Carpet better than it was though

Report a concern   May 5, 2023 — Rated 10 out of 10 by V.K. Zerorez Indianapolis
What do you like about our products and services?

looks good andnice polite worker.

Report a concern   May 4, 2023 — Rated 10 out of 10 by J.S. Zerorez Indianapolis
What do you like about our products and services?

Sub extraction is excellent for pet damage.
Tile and grout cleaning restores tile to almost new.
Technicians very thorough and professional.

Thank you!

Report a concern   May 4, 2023 — Rated 9 out of 10 by B.R. Zerorez Indianapolis
What do you like about our products and services?

Attention to detail

Report a concern   May 4, 2023 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Friendly, good communication. The tech was very respectful and efficient. He worked around my at home work schedule and was very friendly. Carpets look great too. No chemical or perfume scent after cleaning!

Report a concern   May 4, 2023 — Rated 10 out of 10 by Debbie Ide Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule. Prompt and professional service. Great results. Very happy with how my carpets turned out!

Report a concern   May 3, 2023 — Rated 10 out of 10 by Mike Maloney Zerorez Indianapolis
What do you like about our products and services?

Great people, very professional! They have a great product and service and it does what they say it will do! Oh, Pricing is a value!

Report a concern   May 3, 2023 — Rated 10 out of 10 by C.G. Zerorez Indianapolis
What do you like about our products and services?

Carpets are always perfectly clean and fresh! Technicians are always very courteous and professional.

Report a concern   May 3, 2023 — Rated 10 out of 10 by Marvin Haggard Zerorez Indianapolis
What do you like about our products and services?

The service provided by Amanda, the Tech that cleaned the carpet, was the best I have every had with Zerorox. I would like to have Amanda every time in the future.
I think Amanda would would make an excellent trainer for incoming new Techs.
I see no change in the products that Zerorox offers or has offered in the past, I am happy with that.


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