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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I guess the couch cleaning was ok but didnt get all stains out. the carpet cleaning was a waste of time. it was more like a stain highlighter than a stain remover. its even more pronounced now....
The guy was nice and gave honest answers to questions with helpful suggestions. The house still smells like cat pee, but I was expecting it to. Lol
My carpet was in rough shape they did an excellent job
The service was easy to schedule. The phone call follow-up was timely. The Zerorez technician, Amanda, did a superb job: clean, efficient, thorough, polite and easy to work with. This is our 5th time using the company and the quality remains the same over the years. Great service.
Reliable, on time, thorough and good work!
Very easy booking. Got appointment next day. Amanda came right on time and did a very good job. We are satisfied.
Great job, The carpet is soft after completed. My carpet and rugs look fantastic. Great communication throughout. From scheduling, Our technician ,Tevin explained all. No surprises.
He was very courteous and professional
The technician was excellent- efficient and friendly. He did a great job.
Great service ! Went above and beyond. Would use again
Wasn't as impressed as i thought i would be. Didn't get the carpet as clean as i thought. Dark spots, the edge of the carpet still dirty, stains left. When i asked about stains, I was told it was a difficult stain to get out and would take more money to get it out. I got it out myself after he left. Plus, it only took 1 hour 15 minutes to do 3 rooms and a hallway. No wonder!
Well equipped technician did a great job. The carpets look great. He was very professional and friendly.
Carpet is very clean. Techs are great!! Carpets dry quickly
Joe was friendly and professional. Our couch looks so much better then it was before! We will recommend your company to other people.
Employees do a great job and are nice/friendly. My carpets are clean and look good when they're done.
Professional work, on time, pleasant crew paying attention to details
Technican was on time, professional and worked quickly.
Tech was thorough, friendly and did an amazing job! Told us what was needed without it feeling like just another up-sell. Our carpets look great now.
Carpet came out beautiful! My cleaner was awesome!
Good cleaning job; personnel was knowledgeable.
The great job! My 7 rooms carpeting was like new!
Oh, I am so very happy for the recommendation.
Thank you guys!
No leftover smell or residue. Great technician experience! Will use again!
Very pleased with the result and the crew who did the service was very professional!
Didn’t lift things up to clean under them. Didn’t get in corners and right up to the baseboards.
Very helpful quick & nice to deal with & should scored it a7 instead if 5- im just torn as it wasn’t successful the same as 1st service a few years ago because 2 trips to redo & it was damp wet for 2 days after & 1 bedroom not seem cleaned (not the 1 dig spot that was in there- daughters makeup are still darkish circle) thank you for courteous & quick service!
Just concerned with my wrinkled drapes after they were knotted to shorten. Any suggestions?
Thank you for the wonderful cleaning experience. My carpets look and smell wonderful.
The extraction process even removed an old pet stain!
The carpets are so clean and there is no soap residue
Service technician was very good and knowledgeable about service.
On time, neat, good job, Nathan was a great representative for your company
Carpets look great, quick cleaning time