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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet not clean on perimeters. Reclean.
Pet friendly. Great techs. Excellent service
Joe called to tell me when he would be arriving during my time slot. He was quick and through. Very professional and pleasant person.
What she cleaned was cleaned. She never went under anything even the edge of anything. Even under a chair that was open underneath
Brandon did a great job cleaning my carpet. My carpet is over 8 years old and looks new.
I have used Zerorez many times. I am a Realtor and recommend to my clients.
I was really impressed with how my carpets looked after my cleaning. I had an elderly cat who unfortunately made some messes so after my cleaning, all the stains were gone. My carpets looked so much better and smelled nice. My technician, Marcus, was very courteous and explained every thing that he was doing. He was very thorough, so pleasant to deal with and talk to. I really like the idea of how the process was done and that it there was no harsh chemicals used so it was safe for my other pet and me.
You have good people. I have used you 3 times over the years and each time, I have felt good about the quality of the work and the quality of the workers.
no all set Thanks
No chemicals and how clean my carpet and furniture is after Zerorez visits!
Did not feel that the carpets were cleaned thoroughly
Reece our hard working service guy spent a lot of time and really cleaned well very thankful to him.
Excellent job and friendly service man
The gentleman who cleaned my floors and chair was extremely friendly and I appreciated his telling me what he would be doing to help with my dog's stains. He was so helpful from start to finish.
Derrick is why I have stayed. I would like a little better spot removal.
The service guy was great! He asked questions and was very courteous. He didn't pressure me to buy other services.
Personnel are courteous, and efficient.
We were impressed with the attention to detail and courtesy extended to us by the Zerorez associates. Matt immediately assessed the work load and requested a second truck to ensure that the job was done in a timely manner. We were pleased with how they guarded cabinets and corners from the cleaning equipment. We will definitely use Zerorez again for carpet cleaning and air duct cleaning. Great team work!
The staff is very nice and knowledgeable. They give advice based on their assessment. My carpets look and smell so much better when they are completed.
Your rep Brandon took the time to explain the process. No sticky residue or crunchy carpet.
Quality of work.
Quick appointments, friendly staff, great service
The carpet feels cleaner and there is no soapy residue.
Timeliness
Really great technician. Gave great information without any pressure/upswell. Was fast, courteous, and did a great job!
Very informative about service provided. Quick. Efficient.
Brandon was very professional and helpful. Zerorez consistently does a great job resolving issues with pet odors.
The customer service is awesome. The technicians that come out to provide service are always professional and respectful of my property. My questions are always answered.
My carpets look great each time I have your services! And your employees are awesome
The technician was pleasant and punctual.