- Phone: 317-388-5141
- Visit Website
based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were extremely friendly and thorough, explained the process from start to finish.
I initially started a booking online, which was super easy, but then I had questions so did a text chat and after getting my questions answered was going to book thru the chat but they wanted me to wait all day from 8 to 5 but online there was a 3 hour time frame window to choose from, when asked why they couldn't just give me the 3 hour window apparently they don't have the same capabilities when you call or text for an appointment, so if you want the three hour time frame of your choice then I would book online. Now, the technician that came to clean my carpet was very thorough and sweated up a storm. Carpet looked great when he was done. The carpet is 6 years old so not everything came out, but it definitely looked better and that is what I was shooting for.
Great job, see you next year...
The carpets feel so fresh & clean with no soap left behind!
Professionalism
Dried quickly, looks to be clen. Will know more as time progresses
Very happy with your serviceman man and the job he did - The carpets look terrific - Only suggestion I have is in your advertising - You need to stop with the extra petty undisclosed charges - You're big enough to eat the credit card fee - Be more up front with the hidden fees - Reminds a person of Southwest and Allegiant Airlines - You guys are better than that.
Your guys have been friendly and efficient and did a great job on our carpets!
It dries quickly leaving no residue so that means you are able to put back your furniture quicker! It smells good & looks brand new again! The tech is very knowledgeable, explains it very thoroughly & works quickly! They protect your house as they are careful to use bumpers to prevent any damage with their equipment. I love Zerorez!
No harsh chemicals
No soaking wet carpet, dries quickly
Very pleasant technicians
I’ve used Zerorez to clean my carpets and upholstery for several years. They are the best! I’ve recommended them to all my friends.
Aldrice is a fantastic technician! He is professional, informative and respectful of property after,
he noticed that I had the interior painted so as not to bump the walls!
What an asset Aldrice is to your company.
Thank you,
Darleen Stewart
Great staff! Well spoken, professional and knowledgeable.
I liked the gentleman who came to the house. He explained about the problems re: my carpet.
The company was professional and did an excellent job.
I cannot recall the tech's name that did our service but he was amazing. He did a great job on the furniture we needed cleaned. Beyond that, he was very courteous and clearly explained what he was doing. Thank you!!
Awesome service!
We are very happy with the service Zerorez provides. He arrived early and did a great job, the carpets look great. Thanks
Brian and Tammy Gardner
Your associates were wonderful. So respectful so nice did a wonderful job. However, I don’t like that your company expect me to tip someone to clean my carpet. You need to pay your employees a livable nice wage - not put a tipping request on the consumer. It was very awkward when they left. I don’t like that and I don’t like that your company did that.
I’ll never use you again and I won’t recommend you to anyone else
Train your employees and challenge them to give exceptional service to the homeowners.
The gentleman that did the work for us, he was very knowledgeable and hard working.
Great technician who worked ver hard.
Moisture dried quickly
Our rep provided great customer service and really knew what he was doing!
We love ZeroRez. They do a great job, and there is never build up on the carpet. It is fresh and clean!
On time. Informative and helpful. Very efficient and conscientious of the items on the room
Thanks for coming back & fixing the issue!
Natural product and always take care of the residence you are working
did a good job. very professional
No harmful chemicals in cleaner
I love that the carpet dries really quickly and it doesn’t a residue on the carpet.
They were right on time and they did a good job