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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, Efficient service with a great cleaning system. All traffic areas look soo much better! Dried quicker than any other system I’ve used.
The attention to detail, and Thomas was great
Love that there is no chemical odor at all!
They do a good job and are friendly and if they you have trouble with a couple a spots they will come back and make it right, they are a great company
Easy to schedule, helpful and communicative tech. Love Zerorez!
Excellent service, on time and very professional! I had spots from pets on my cream colored carpet and Matthew was able to restore my carpet back to it's like-new beauty! He explained the process and showed me the changes along the way.
The service lad was knowledgeable and did a great job!
The carpet was done satisfactory but unfortunately my telephone cord got cut by machine.
I had to by a new telephone. Hopefully everything works out.
good job
Prompt, curteous, professional
Good variety and value for the money
This is the first time that I had asked for a redo of any service. I have used zero razz for many years and have been thoroughly satisfied. The young man who did the redo yesterday worked very hard. The redo carpet looks good. The slate floor that was sealed looks great as well. I plan to have the slate for redone in about a year.
Very nice and professional, great job done.
No strong smell. No harsh chemicals
There was dirty water left over on the carpet and it is not coming out well at all. I have tried to clean it. Ver ya frustrating to have a service provided and it be left dirty after paying for it to be cleaned
Excellent service and products used.
Process was quick and easy!
I love that products are free of harmful chemicals. The carpet is clean and soft.
I had well traveled areas which look better and cleaned up pretty good on my carpet. The soda spills didn't clean up very good, which I figured wouldn't do as well. I was disappointed that the carpet which meets up by the wall was not cleaned. I will have to get down on my knees and scrub it with a toothbrush and carpet cleaner to make it look good.
Do not charge for water disposal!
The technician was very nice. He explained everything that he was going to do. I was taken aback when he said "OK, are you ready for the walk through". Job well done, thank you!
The results—a clean carpet.
Services were fine. Pleased with the results.
You also were able to schedule very quickly.
Unfortunately, I find the prices a little high on some items.
Probably will not retain your services for some other work.
Quick and did a terrific job. Price was competitive. Service pro was on time and very friendly. I'm pleased with the results.
Quality products. Top notch technician.
Excellent service
Very professional the carpet looks amazing. They definitely do exactly what they say they are going to do
Our upholstery that was cleaned looks great & so does our carpet which hadn’t been cleaned for a couple of years. The young man who cleaned was very polite & explained what he would be doing.
Your representative, Amanda, was extremely professional. She went over in detail where she would be cleaning. Then she did....and what a fabulous job she did. My carpets look wonderful thanks to her.
The Zerorez guy called ahead, was on time and was extremely polite. He did a great job ! We were very pleased with the service and the clean carpet!