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based on 18801 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great technician
Our carpet looks great-like new. The attendant was great- helpful kind considerate
Dependable and did a good job!
Great communication!
The service was fantastic,it brought my old carpet to life.Thank you
I appreciate the fact that a fan is brought into my home to process the drying time of my carpet.
We saw no difference after our first carpet cleaning. Crew is coming again to re-clean.
Communication from your employee who serviced the cleaning was great.
Simple, my carpets look and smell fantastic.
The fresh smell
They did a great job. Arrived on time, explained the process and completed the job in the time frame they said they would.
This is the second time that I have used zerorez
I really like the way it stays clean far longer than other services and I also love the dry time!
My technician Brandon was fantastic as well
My couch still smells and feels dirty in some spots. The cleaner was lovely and I would recommend him but the process of getting the couch clean lacks. Definitely NOT worth the 300 dollars I spent
Friendly and educated technician that ensured that everything was to our satisfaction prior to closing out the job. Highly recommend!
Technician explained everything well. Did a very nice job of cleaning our carpets. Looks very nice.
I really like the outcome of my carpet cleaning. I was a very thorough job.
It was easy to schedule and the communication leading up to the service was excellent.
I paid to have my area rug in my room cleaned and it stunk so bad afterwards I had to take it out to the garage to throw away
Wonder service. Brandon was a great, knowledgeable and friendly technician. My carpets, couches look awesome. Would definitely recommend them!
Technicians was good at explaining the process and put everything back in order.
Seems to have done a good job of cleaning the carpet. Jacob ,your technician, was great.
Jacob was very professional and so neat—absolutely left things so tidy and clean after cleaning our carpets.
Carpet dries quickly and is clean without chemicals.
The products clean great, and dry fast.
Personal service rep and carpets look and feel great.
Paid more to clean carpets in a house less than half the size of my previous house and 2 days later my carpets are still wet. I believe the technician didn’t appreciate our conversation about the cost. He upcharged based on one room that was larger by 20 square feet—added a hallway which I had counted as the fifth room. There were long dressers and queen size beds in all three of the bedrooms which certainly accounted for those 20 feet. He was pretty rude about the whole thing but I had already moved all of the other items out and vacuumed so didn’t want to reschedule with another company. I went out of town the next morning and left fans running on the wet areas more than 12 hours after the service. Now it’s been more than 48 hours later the carpet is still wet in areas and my house smells bad. I don’t know how you could make things right. This is the first time I’ve used your service and it did come recommended. My socks collect moisture when I walk on them.
Our carpet looks brand new. The tech was very professional & did a wonderful job!
The person explained what he was using and why before appling the product. He was very polite.
The whole process went smoothly and the carpet looks a lot better.
Great customer service. Punctual, professional, and proficient.