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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets looked really clean afterwards and weren't crunchy after it dried.
Derrick, the Technician, was full of helpful information on how to further care for my 20yr. old carpets, they looked nearly new when he was finished. I had never had these carpets professionally cleaned before. They were dry by the next morning & soft, not crunchy. I am glad you don't use chemicals & the only thing I miss is a fresh scent or clean smell, but I have candles burning & room sprays to use. My carpets are clean & beautiful - thank you!
Jo is the best!
Prompt...grt service! Carpet looks like new again
Marcus did an excellent job. He was on time and efficient.
Wonderful service and great results.
Aldries is professional and courteous.
He offered advice and took before and after pictures. Thank you@
Always on time, Nathan did an excellent job. My carpets are clean and fresh.
Easy to schedule, awesome follow up and communication. On time and the product and service were awesome . Had no idea my carpets could look this nice . The guy got PAINT , like wall paint stains out of my carpet ! The provider was very kind and wonderful as well ! Thank you
The service was done quickly and carpet looks good. No pressure upselling and came in right at the online quote.
Wonderful first time experience
Our technician did an amazing job. He went through the entire process made sure that everything was protected while cleaning the carpet and made sure we were happy before he left.
Your tech did not remove any stains, even simple dirt.
He spent more time explaining how he would not likely be able to remove any stains than working on stains.
This was the worst carpet cleaning I have ever experienced.
I will call a different company now.
I would appreciate having my $227 refunded so I can put it towards a second cleaning.
No chemicals or soap in the cleaning process.
Joe did a great job. He was very polite, efficient, and worked hard to clean my carpeting.
The rep was very professional and answered my questions, they made sure we were satisfied before we paid.
Very well done very pleased
The job is very thorough and the people are very professional and courteous.
I liked the technician, Matt, that cleaned the carpeting. Very mannerly, and informative about the steps ot the cleaning process. He took his time cleaning, the carpet looks like new, I would recommend this company to any of my friends and neighbors. I also liked the fact the carpet was not soaked, it dried in about 6-8 hours just as Matt said.
Efficient, professional. Techs wear shoe coverings.
It was my first time to use your carpet service. The technician was was very
informative in explaining all my questions. He did a very good job and was
very courtesy .I will definitely use your service in the future.
Respectfully Donna
Great service, they have cleaned up my pet issues brilliantly!
I did already!.
Laroy did a great job!
The stains stay out
The person was thorough, friendly and did very good job!
Amazed at how well our carpets respond to your method of cleaning and stay looking good for weeks!
Too expensive. Price was above the quote for very easy job.
No chemicals for my prts
We are grateful for Zerorez and your awesome members say thank you as well!!
Joe was very nice and polite but right now I cannot see any difference and my carpets don’t look like they were cleaned. Plus I paid more for ZeroRez than previous carpet cleaning companies. Sorry but it wasn’t worth it.