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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Still stains on carpet worse
The guy was very kind and Knowledgeable
Knowledgeable, professional, not too messy, and dries quickly. The next day, I did have to use the spot remover Tevin provided to get up some spots that didn’t go away during the cleaning, so I’m glad he left a bottle.
The whole experience was great from setting up the appointment to having the work completed- the technician called ahead and provided the time he would arrive and he arrived within that time frame. He explained what he was going to do and then started the work. Afterwards he went over the job. He did an amazing job and room the time to get the carpets clean- we are very happy with the work and whole experience.
I recently had my carpet and ceramic tile cleaned. The technician, Derek, worked hard to remove spots on the carpet and clean the grout. My floors look terrific!
Your technician was great. (Leroy) He was fast, through and did a great job. Very professional!
Very efficient & personable workers & a product that works!
I love the attention to detail and how clean my carpets and upholstery turned out.
Zerorez was awesome and very informative. Would definitely recommend!
They work
I really thought my shower would be more clean after ZeroRez worked on it. It's only a 2 year old remodel and we have a water softener (shouldn't be that much buildup that the water spots on the porcelain tile can't be removed with a little extra attention). I had a Re-service and still had to clean it. I wouldn't pay the $185 again! At least the staff were friendly!
Did a great job! Trevin was extremely professional.
Always professional and friendly. Informative and do a great job cleaning the carpets. Makes sure we are satisfied before leaving
Technician was great!
non-chemical product
Cleanliness of carpet and the softness
Product smelled really nice and did not leave a residue behind. The service was quick and efficient.
Great service was provided. My carpets look new again! The tech was friendly, knowledgable, and helpful.
My carpets look worse than they did before being cleaned. Also there are spots that I think were completely missed. I used a white towel today to soak up more water and it’s all stained an orange color. I know my carpets are/were in bad shadow but I definitely expected them to look better. Loved the technician though.
No soapy residue “crunch” & great spot removal
First time using Zerorez and will continue to be a repeat customer. The technician was knowledgeable, kind, and provided excellent customer service!! Thank you !!
Professional and did great job
We need to address the stairs again as stains are still visible
Carpets look great.
East to schedule. Professional service technicians. Easy billing.
I already sent someone your way and they set up their appointment. I am super happy with the response time and the outcome.
I am very pleased with the customer service that is provided. It was very easy to nook on line or with a customer service representative. My carpets looked great with even being heavily pet stained in certain areas.
No residual soap because there is none. Must say took about 2 days for carpets to completely dry.
No harsh chemicals used or left. And the customer service was above and beyond by all!
I appreciate that you guaranteed your services and had my carpets cleaned a second time due to the fact that they were not done well the first time.
They look SO much better now.