Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18447 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2023 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

The guys you hire are hardworking and professional

Report a concern   September 17, 2023 — Rated 10 out of 10 by Julie Spangler Zerorez Indianapolis
What do you like about our products and services?

Both times I’ve used Zerorez the technicians that came were friendly, professional and just great! I also just love the cleaning process used!

Report a concern   September 17, 2023 — Rated 10 out of 10 by Roberta Crist Zerorez Indianapolis
What do you like about our products and services?

My carpet looks great and the guy that cleaned my carpet was so friendly and told me how the carpet is cleaned sorry I don’t remember his name

Report a concern   September 16, 2023 — Rated 10 out of 10 by Lori Wells Zerorez Indianapolis
What do you like about our products and services?

Professional, friendly hard working technicians that did a great job!! Highly recommend ZeroRez!

Report a concern   September 16, 2023 — Rated 10 out of 10 by Jamie Brown Zerorez Indianapolis
What do you like about our products and services?

What we love best about Zerorez and why we keep going back- Communication, results, professionalism and price

Report a concern   September 16, 2023 — Rated 0 out of 10 by R.C. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

After paying extra for the deodorizer it didn’t make a difference. We can tell no difference after the cleaning.

Report a concern   September 16, 2023 — Rated 10 out of 10 by S.J. Zerorez Indianapolis
What do you like about our products and services?

Technicians dod a great job.

Report a concern   September 16, 2023 — Rated 10 out of 10 by M.W. Zerorez Indianapolis
What do you like about our products and services?

Friendly staff and the carpet looks great!

Report a concern   September 16, 2023 — Rated 10 out of 10 by Jena Humphreys Zerorez Indianapolis
What do you like about our products and services?

Everything looked great! It was fast and courteous.

Report a concern   September 16, 2023 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

Carpet cleaning is excellent. The entire process from making an appointment to the tech coming to my home was very positive.

Report a concern   September 15, 2023 — Rated 3 out of 10 by J.N. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Carpet didn’t come clean. Still spots in some places and just generally dirty in high traffic areas. Just disappointed.

Cleaner said it should be dry in 4-5hrs, ceiling fans on. A day and a half later, still damp in spots. This isn’t that important (dry time) and is typical but u should change your messaging/expectations.

Report a concern   September 15, 2023 — Rated 10 out of 10 by K.J. Zerorez Indianapolis
What do you like about our products and services?

On time and thorough cleaning!

Report a concern   September 15, 2023 — Rated 10 out of 10 by ConnieJo Harris Zerorez Indianapolis
What do you like about our products and services?

My last technician was very thorough and efficient! I truly appreciate how clean my carpet smells and knowing that my house was handled with kid gloves.

Report a concern   September 15, 2023 — Rated 10 out of 10 by M.G. Zerorez Indianapolis
What do you like about our products and services?

On time, explains everything, efficient, helped move furniture, asked what my preferences were. Exceptional service and the carpet smells lovely.

Report a concern   September 14, 2023 — Rated 10 out of 10 by Chris Gaalema Zerorez Indianapolis
What do you like about our products and services?

Cleaning is always absolutely perfect and thetechnicians are great! They explain everything they will do and are very professional! They are also very careful to not damage our possessions as they work throughout the house. Highly recommend Zerorez!

Report a concern   September 14, 2023 — Rated 10 out of 10 by T.P. Zerorez Indianapolis
What do you like about our products and services?

Great service and availability!

Report a concern   September 13, 2023 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

Your associate did a great job of getting stains out of an area used by some young 20 somethings after a party. Thanks

Report a concern   September 13, 2023 — Rated 10 out of 10 by Karen Calvert Zerorez Indianapolis
What do you like about our products and services?

My carpet looks great, and I can't praise Marcus enough. This is the second time I have had Marcus clean the carpet and he is the most mannerly and sincere person that I have ever had service from. I will certainly recommend Zerorez to everyone needing their carpet cleaned.

Karen Calvert

Report a concern   September 13, 2023 — Rated 10 out of 10 by L.N. Zerorez Indianapolis
What do you like about our products and services?

It is very easy to schedule the service on line. I have used Zerorez two time for upholstery cleaning. I was pleased with the results and the technicians who came to do the job were very polite and efficient. I would recommend Zerorez. I have not had carpet cleaning service done yet.

Report a concern   September 12, 2023 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

Good cleaning, and good friendly service,

Report a concern   September 12, 2023 — Rated 0 out of 10 by J.P. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The team was here for about 45 min to do 5 rooms of carpet. There was no evidence that they did anything to the master bedroom or closet which were part of the rooms pointed out to them. There was an area in front of the loveseat that did not appear to have been cleaned either. Some areas were done well but overall we were disappointed and for what we paid it was not worth it. We will not us Zerorez again and will not recommend it. Judy Last name removed

Report a concern   September 11, 2023 — Rated 4 out of 10 by M.L. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

The person that cleaned seemed to be in a hurry. We have dark streaks in some areas and a few brown stains in another. It’s like the water wasn’t absorbed totally. Took a full 24 hours for the carpets to dry. This is with floor fans and ceiling fans non-stop. Granted our carpets are older, but it doesn’t explain the streaking and staining.

Report a concern   September 11, 2023 — Rated 10 out of 10 by Debra Tolley Zerorez Indianapolis
What do you like about our products and services?

Everything, carpets always turn out gorgeous and Marcus was so polite and knowledgeable.

Report a concern   September 10, 2023 — Rated 10 out of 10 by J.G. Zerorez Indianapolis
What do you like about our products and services?

.

Report a concern   September 10, 2023 — Rated 10 out of 10 by V.P. Zerorez Indianapolis
What do you like about our products and services?

Did a great job

Report a concern   September 10, 2023 — Rated 10 out of 10 by Lisa Donato Zerorez Indianapolis
What do you like about our products and services?

The employees are so wonderful
The result is great

Report a concern   September 9, 2023 — Rated 10 out of 10 by Larry Robinette Zerorez Indianapolis
What do you like about our products and services?

Reese did a wonderful job and was very helpful and professional.

Report a concern   September 9, 2023 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

Great service!

Report a concern   September 9, 2023 — Rated 6 out of 10 by M.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

Our carpet is still damp 2 to 3 days later. Not enough moisture was extracted.

Report a concern   September 9, 2023 — Rated 10 out of 10 by Rebecca Grant Zerorez Indianapolis
What do you like about our products and services?

My carpets are very clean with no residue from the cleaning solutions. That was always my main complaint with other cleaning services. Also, I had very bad stains in the traffic area that is now completely gone, and that never happened before either. The agents that came, Nathan and Jacob, were very kind and knowledgeable. They explained everything to us so there was no surprise. I have already told people about Zero Rez and recommend you highly to anyone.


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