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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service and carpet looks great.
Heavy traffic areas are still dark.
The carpets always look great and there is NO residue afterwards. Carpets dry very quickly too!
Friendly technician, thorough cleaning
It is mostly the people. I've had such great experiences with technicians with whom I've had at my home. It's always about the people.
Promptness , professionalism
Techs are friendly and efficient. My carpets look and smell amazing after treatment/cleaning.
Our couch is just over a year old so not incredibly dirty, but the tops and some edges and other spots didn’t come as clean as I thought the should have for having them professionally cleaned
Timely and responsive. Marcus was awesome. He did a great job and communicated very well
Excellent service thank you!
The person who helped us, Tevin, was incredibly kind. He was very thorough in explaining what was to be done and how the process would work.
I appreciate the communication before, during and after the service and I also received pictures. Job well done.
Technician was very friendly and efficient. Explained everything very well.
Tevin, the tech, was both efficient and kind!
Our service was great and well explained by our technician. He was very informed and polite. Thanks for the clean carpet.
I’ve used Zerorez for years. Service is excellent and the carpets look great and they dry very quickly.
Landon, the service tech, explained everything to us, including any problem
areas. So thankful for knowledgeable employees.
Thank you and look forward to using Zerorez for many more years.
Perfect results - efficient and knowledgeable technician!
Technician Markis completely rejuvenated our carpet. It looks better than it has in years. We will be using Easyrez from now on.
Disappointed in remaining stains in the master bedroom. I understand the walking path will show wear, but wondering why the stains did not get removed.
Clean grout better
We had a wonderful technician who did a great job on our carpet cleaning. I highly recommend him!
On time and very professional. My carpet always looks great when done.
Technician was professional and did an excellent job of cleaning our carpets. Any soiled spots are stains were removed. My opinion is your service is pricey but in the final analysis, worth it. I would suggest a final rake over or some other? method to improve the appearance of the cleaned carpet. A quick vacuum afterthe carpet dried took care of the appearance. We will use again.
He did a wonderful job and was very nice.
Thanks
Derek did an outstanding job, actually the best service and cleaning we have had since using Zerorez.
Very much appreciated!
No residue, carpet felt fluffy and soft after cleaning, not crunchy.
No residue! You don’t saturate carpet or pad.
Friendly , fast , good price … service the day of was great as well .
Great service, carpet looks like new!
service was good and the tech was very good.