Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18800 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 3, 2024 — Rated 10 out of 10 by Mary Pat Milewski Zerorez Indianapolis
What do you like about our products and services?

Have been a customer for quite awhile. Always good and timely service. Technicians have all been great.

Report a concern   January 3, 2024 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

Good explanation and suggested other services but not pushy. Matt was great and very knowledgeable.

Report a concern   January 1, 2024 — Rated 10 out of 10 by K.R. Zerorez Indianapolis
What do you like about our products and services?

I really liked that the technician took his time to really make sure our carpets were clean and stain-free as much as possible (it has been a while since we’ve gotten our carpets cleaned 😬). I also liked that he brought up the carpet protector as I had not originally thought about it, but I’m glad he did it.

Report a concern   January 1, 2024 — Rated 10 out of 10 by V.S. Zerorez Indianapolis
What do you like about our products and services?

Everything

Report a concern   January 1, 2024 — Rated 3 out of 10 by J.F. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

After the cleaning(few days later to allow drying) I vacuumed carpet and it picked up quite a bit of leftover dirt and debris. I hadn’t moved into house yet, so there was no traffic on carpet after cleaning. A re-treatment of the open areas of the carpet would be appreciated.

Report a concern   December 31, 2023 — Rated 10 out of 10 by Lisa Witsken Zerorez Indianapolis
What do you like about our products and services?

My carpets have gotten cleaner with Zerores than any previous carpet cleaners!

Report a concern   December 31, 2023 — Rated 10 out of 10 by Gina Tannehill Zerorez Indianapolis
What do you like about our products and services?

Friendly personnel and did a great job cleaning our carpets!

Report a concern   December 31, 2023 — Rated 10 out of 10 by S.T. Zerorez Indianapolis
What do you like about our products and services?

Michael did a great job of cleaning all the carpeted areas and the sofa. We had several pet stains and little kid spills which he was able to remove completely

Report a concern   December 31, 2023 — Rated 10 out of 10 by M.M. Zerorez Indianapolis
What do you like about our products and services?

My tech yesterday was so thorough and professional! He did an excellent job!

Report a concern   December 31, 2023 — Rated 10 out of 10 by C.A. Zerorez Indianapolis
What do you like about our products and services?

I like that my house can get cleaned without chemicals

Report a concern   December 31, 2023 — Rated 10 out of 10 by S.D. Zerorez Indianapolis
What do you like about our products and services?

always great service and great results.

Report a concern   December 31, 2023 — Rated 10 out of 10 by M.L. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule and quick services

Report a concern   December 30, 2023 — Rated 10 out of 10 by Lara Stone Zerorez Indianapolis
What do you like about our products and services?

Chad Sharp was excellent. Our carpet and grout looks great! He was very professional and able to knowledgeably recommend services.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Vernon Pentinga Zerorez Indianapolis
What do you like about our products and services?

Very throughly cleaned our carpets. Did exactly what we wanted and didn't attempt to upset additional rooms or services. The technician did recommend a treatment, but didn't pressure us at all.
Seriously couldn't be happier.

Report a concern   December 30, 2023 — Rated 10 out of 10 by E.N. Zerorez Indianapolis
What do you like about our products and services?

Very attentive technician.
Good results.

Report a concern   December 30, 2023 — Rated 10 out of 10 by Paula Pyatte Zerorez Indianapolis
What do you like about our products and services?

Technician was very professional.
Non- chemical cleaning.

Report a concern   December 30, 2023 — Rated 10 out of 10 by R.R. Zerorez Indianapolis
What do you like about our products and services?

Chad did a great job of using corner guards to protect walls and did a thorough job of cleaning our carpet.

Report a concern   December 29, 2023 — Rated 10 out of 10 by B.M. Zerorez Indianapolis
What do you like about our products and services?

On time...did a great job. Super friendly serviceman

Report a concern   December 29, 2023 — Rated 10 out of 10 by B.W. Zerorez Indianapolis
What do you like about our products and services?

Prompt service, knowledgeable technicians, offers services I might not be aware of, fair prices.

Report a concern   December 29, 2023 — Rated 10 out of 10 by M.D. Zerorez Indianapolis
What do you like about our products and services?

I've been using you for many years. Always pleased with the scheduling process , the Techs and the clean carpets

Report a concern   December 29, 2023 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

Chad was great! Very respectfully, knowledgeable, and thorough. He was on time ,explained everything to use, and made sure we were satisfied. We would definitely recommend him again.

Report a concern   December 29, 2023 — Rated 10 out of 10 by L.B. Zerorez Indianapolis
What do you like about our products and services?

Clean/ fresh scents, carpets looked brand new after service

Report a concern   December 29, 2023 — Rated 10 out of 10 by T.S. Zerorez Indianapolis
What do you like about our products and services?

The product used is not strong and did not leave a residue.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Geralyn OConner Zerorez Indianapolis
What do you like about our products and services?

Kenny was great

Report a concern   December 29, 2023 — Rated 10 out of 10 by Cindy Showalter Zerorez Indianapolis
What do you like about our products and services?

Great job

Report a concern   December 29, 2023 — Rated 10 out of 10 by G.R. Zerorez Indianapolis
What do you like about our products and services?

The overall process was simple and seamless. The Zerorez staff member showed up on time, we walked through the areas to be cleaned and he went over the process and set expectations. The carpets came out very clean, even the spots of concerns. We were very satisfied and will use their service again.

Report a concern   December 29, 2023 — Rated 10 out of 10 by Erika Seydel Cheney Zerorez Indianapolis
What do you like about our products and services?

My service technician, Nathan called ahead and informed me that he was going to be a few minutes early, which worked out perfect for me. When he arrived, we walked through the rooms and the hallway I wanted cleaned. He then helped me move a few things in the rooms (desk chairs, laundry baskets) and then proceeded to clean. Nathan was quick, efficient and very professional. He was aLeo able to remove a few stubborn stains from my children and pets. My carpets look fantastic and smell great. The price was very reasonable and the final cost was the same as the estimate except for what I added on last minute, protection. I highly recommend using Zerorez!

Report a concern   December 28, 2023 — Rated 10 out of 10 by R.K. Zerorez Indianapolis
What do you like about our products and services?

The tech, Chad Sharp, was prompt, friendly and got the job done in a timely manner

Report a concern   December 28, 2023 — Rated 10 out of 10 by D.B. Zerorez Indianapolis
What do you like about our products and services?

I was very happy with the great job that Jacob Eckles did on cleaning my carpets he went way beyond spending time to treat area's that had old stains Jacob lessen to my concern's & told me how he woud treat & process those area's . Zerorex will be the company that I call for future work.

Jake is the profile of what a professional customer service agent should be.!!
I will be recomending Zerorex to everyone for carpet cleaning.

PS: I was not able to link on my cell phone but very important to me that Zerorex was aware of
the service I had received.

Report a concern   December 27, 2023 — Rated 10 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

No harsh chemicals


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