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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Like the service
It doesn’t leave the carpet really wet! They clean the spot area very thorough.
Somehow the cleaner went to our residence, not our new condo. I lost 1/2 hour of painting at our residence to prepare for a showing, so I was quite stressed out. I did not check the job as invited to because I needed to get back home. When I went upstairs Friday, I saw a huge spot/stain on the floor. He did not mention it. Also, there was dust in the upstairs closet, which leads me to believe that it was not cleaned. The cleaner was professional and friendly, it's just that the scheduled cleaning ended up being on a bad day and his address screw-up added to the stress.
Can someone come out and try to tackle the stain?
Great tech! Did an amazingly thorough job.
Your techs are knowledgeable and friendly and always do a good job. Also, the carpets don't stay wet for a long time.
Great customer service. Punctual, professional, and proficient.
Great technician
Our carpet looks great-like new. The attendant was great- helpful kind considerate
Dependable and did a good job!
Great communication!
The service was fantastic,it brought my old carpet to life.Thank you
I appreciate the fact that a fan is brought into my home to process the drying time of my carpet.
We saw no difference after our first carpet cleaning. Crew is coming again to re-clean.
Communication from your employee who serviced the cleaning was great.
Simple, my carpets look and smell fantastic.
The fresh smell
They did a great job. Arrived on time, explained the process and completed the job in the time frame they said they would.
This is the second time that I have used zerorez
I really like the way it stays clean far longer than other services and I also love the dry time!
My technician Brandon was fantastic as well
My couch still smells and feels dirty in some spots. The cleaner was lovely and I would recommend him but the process of getting the couch clean lacks. Definitely NOT worth the 300 dollars I spent
Friendly and educated technician that ensured that everything was to our satisfaction prior to closing out the job. Highly recommend!
Technician explained everything well. Did a very nice job of cleaning our carpets. Looks very nice.
I really like the outcome of my carpet cleaning. I was a very thorough job.
It was easy to schedule and the communication leading up to the service was excellent.
I paid to have my area rug in my room cleaned and it stunk so bad afterwards I had to take it out to the garage to throw away
Wonder service. Brandon was a great, knowledgeable and friendly technician. My carpets, couches look awesome. Would definitely recommend them!
Technicians was good at explaining the process and put everything back in order.
Seems to have done a good job of cleaning the carpet. Jacob ,your technician, was great.
Jacob was very professional and so neat—absolutely left things so tidy and clean after cleaning our carpets.
Carpet dries quickly and is clean without chemicals.
we had it treated 2x and our carpet feels like a weird texture and it's ruined it.