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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to schedule; right on time; very friendly tech; super good job!
Very professional. Informative with all available options. He did a wonderful job!!
Your guy did a great job But it’s just not looking good…. 24 hrs later the same thing. Looking.”muddy” maybe stuff coming up from the padding? 🫤 I think some is thing is wrong ? Also super saturated. Very wet , even now .. I am available after 11tomorrow
Have discounts for seniors living on fixed incomes
Timely and professional.
I greatly appreciate you guys coming back out to reclean the sofa. It looks great! Thank you1
Marcus was a great technician who communicated everything (pricing, services, timing, etc.) very, very well. We have recommended ZeroRez to many of our friends, family, and neighbors and will continue to do so!
Clean up dust particles left around vents.
Good job, smells great, looks great.
Brandon was so pleasant and knowledgeable.
Seems like carpets cleaner .. no scent
Good job. After the carpet dried it looked even better. So clean and fresh smelling. Thanks
Our carpets received a gentle and yet thorough cleaning, smell fresh without chemical smells, and technicians Matt & Michael were courteous, careful with our walls & furniture, and timely.
This is the 3rd or 4th time I've used ZeroRes. Thomas and his assistant were professional, courteous, efficient, thorough and informative. They did an excellent job, as expected, and I'll definitely have ZeroRes back in the future.
Service seemed quick and efficient. No heavy fragrances used for cleaning. Down side was that it was one of the hottest days and the door remained slightly open for the service to the van, really no way around it. Just bad timing. Also, tech said floors should be dry in about 6 hours and even with fans going, they weren’t dry even after 12 hours. Other than that, pleased with the outcome.
Brandon Bradley was an excellent service man from Zerorez. He was what I have come to expect from the services I have received from Zerorez. Brandon took the time to explain in detail what was needed to remove the pet urine odor from the carpet and most of all he took the time to complete a a very thorough job in cleaning the carpet.
Like the job!
On time. Very respectful. Did a excellent job
Efficient and fast.
Timely with outstanding communication
Friendly, curtious, timely, and a great cleaning process that dries fast
Was able to schedule a date fairly quickly. The tech was very professional
No smell of chemicals. Dries quickly.
I love how clean the carpet is and it looks great. Nathan, the tech, did a great job and was really easy to communicate with.
It was quick and smelled clean!
no fumes and the service man was great his name was Brandon he went above and beyond to get things looking good again
Tevin was awesome - he explained everything and listened to what we needed. The carpets turned out so good!
The estimator was prompt and efficient. I will know more when I receive confirmation of the cleaning appointment and the actual cleaning.
Very efficient and the house looks great!
No shampoo. The technician did a great job!
Our tech was amazing. we recommend him to any one! we will ask for him next time!