Zerorez Indianapolis
8132 Woodland Drive
Indianapolis
IN 46278
United States

Average rating: 9.2 out of 10 based on 18276 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 21, 2023 — Rated 10 out of 10 by E.B. Zerorez Indianapolis
What do you like about our products and services?

Detail service.

Report a concern   July 21, 2023 — Rated 10 out of 10 by J.K. Zerorez Indianapolis
What do you like about our products and services?

Good service

Report a concern   July 20, 2023 — Rated 10 out of 10 by J.B. Zerorez Indianapolis
What do you like about our products and services?

Technician did a great job.

Report a concern   July 20, 2023 — Rated 9 out of 10 by D.P. Zerorez Indianapolis
What do you like about our products and services?

The service providers and the quality of their work.

Report a concern   July 20, 2023 — Rated 8 out of 10 by N.L. Zerorez Indianapolis
What could we do to improve?

Be on time, during the window that was provided.

Report a concern   July 20, 2023 — Rated 10 out of 10 by Kay Morris Zerorez Indianapolis
What do you like about our products and services?

Was completely happy with the experience. Our carpets look so much better and the person that did them was very informative and polite.

Report a concern   July 19, 2023 — Rated 10 out of 10 by A.V. Zerorez Indianapolis
What do you like about our products and services?

Did an excellent job

Report a concern   July 19, 2023 — Rated 10 out of 10 by Beth Hughes Zerorez Indianapolis
What do you like about our products and services?

Zerorez stands behind their work and even returned to remove a stubborn stain (which did not get completely removed during the first cleaning).

Report a concern   July 19, 2023 — Rated 10 out of 10 by Georgia Stumpf Zerorez Indianapolis
What do you like about our products and services?

Your technicians are so professional! They are always polite, unobtrusive, careful, and care about what they're doing. We've had Zerorez clean several times now over the years, and we have always been very not only satisfied but very happy at their results. Carpets look and smell sooooooo good!

Report a concern   July 18, 2023 — Rated 10 out of 10 by S.M. Zerorez Indianapolis
What do you like about our products and services?

The Zerorez guy called ahead, was on time and was extremely polite. He did a great job ! We were very pleased with the service and the clean carpet!

Report a concern   July 18, 2023 — Rated 10 out of 10 by Patty Strayer Zerorez Indianapolis
What do you like about our products and services?

On time, Efficient service with a great cleaning system. All traffic areas look soo much better! Dried quicker than any other system I’ve used.

Report a concern   July 18, 2023 — Rated 10 out of 10 by C.H. Zerorez Indianapolis
What do you like about our products and services?

The attention to detail, and Thomas was great

Report a concern   July 18, 2023 — Rated 9 out of 10 by D.M. Zerorez Indianapolis
What do you like about our products and services?

Love that there is no chemical odor at all!

Report a concern   July 17, 2023 — Rated 10 out of 10 by J.F. Zerorez Indianapolis
What do you like about our products and services?

They do a good job and are friendly and if they you have trouble with a couple a spots they will come back and make it right, they are a great company

Report a concern   July 17, 2023 — Rated 10 out of 10 by S.C. Zerorez Indianapolis
What do you like about our products and services?

Easy to schedule, helpful and communicative tech. Love Zerorez!

Report a concern   July 17, 2023 — Rated 10 out of 10 by Paula Hershey Zerorez Indianapolis
What do you like about our products and services?

Excellent service, on time and very professional! I had spots from pets on my cream colored carpet and Matthew was able to restore my carpet back to it's like-new beauty! He explained the process and showed me the changes along the way.

Report a concern   July 17, 2023 — Rated 9 out of 10 by S.P. Zerorez Indianapolis
What do you like about our products and services?

The service lad was knowledgeable and did a great job!

Report a concern   July 16, 2023 — Rated 7 out of 10 by L.W. Zerorez Indianapolis
What could we do to improve?

The carpet was done satisfactory but unfortunately my telephone cord got cut by machine.
I had to by a new telephone. Hopefully everything works out.

Report a concern   July 16, 2023 — Rated 10 out of 10 by R.C. Zerorez Indianapolis
What do you like about our products and services?

good job

Report a concern   July 16, 2023 — Rated 10 out of 10 by Eric Curran Zerorez Indianapolis
What do you like about our products and services?

Prompt, curteous, professional

Report a concern   July 16, 2023 — Rated 10 out of 10 by N.F. Zerorez Indianapolis
What do you like about our products and services?

Good variety and value for the money

Report a concern   July 15, 2023 — Rated 10 out of 10 by Joyce Hale Zerorez Indianapolis
What do you like about our products and services?

This is the first time that I had asked for a redo of any service. I have used zero razz for many years and have been thoroughly satisfied. The young man who did the redo yesterday worked very hard. The redo carpet looks good. The slate floor that was sealed looks great as well. I plan to have the slate for redone in about a year.

Report a concern   July 15, 2023 — Rated 10 out of 10 by N.H. Zerorez Indianapolis
What do you like about our products and services?

Very nice and professional, great job done.

Report a concern   July 15, 2023 — Rated 10 out of 10 by F.W. Zerorez Indianapolis
What do you like about our products and services?

No strong smell. No harsh chemicals

Report a concern   July 15, 2023 — Rated 3 out of 10 by C.H. Zerorez Indianapolis
How did we disappoint you and what can we do to make things right?

There was dirty water left over on the carpet and it is not coming out well at all. I have tried to clean it. Ver ya frustrating to have a service provided and it be left dirty after paying for it to be cleaned

Report a concern   July 14, 2023 — Rated 10 out of 10 by P.S. Zerorez Indianapolis
What do you like about our products and services?

Excellent service and products used.

Report a concern   July 14, 2023 — Rated 10 out of 10 by A.B. Zerorez Indianapolis
What do you like about our products and services?

Process was quick and easy!

Report a concern   July 14, 2023 — Rated 10 out of 10 by Sandy Green Zerorez Indianapolis
What do you like about our products and services?

I love that products are free of harmful chemicals. The carpet is clean and soft.

Report a concern   July 14, 2023 — Rated 8 out of 10 by M.A.S. Zerorez Indianapolis
What could we do to improve?

I had well traveled areas which look better and cleaned up pretty good on my carpet. The soda spills didn't clean up very good, which I figured wouldn't do as well. I was disappointed that the carpet which meets up by the wall was not cleaned. I will have to get down on my knees and scrub it with a toothbrush and carpet cleaner to make it look good.

Report a concern   July 14, 2023 — Rated 8 out of 10 by K.J. Zerorez Indianapolis
What could we do to improve?

Do not charge for water disposal!


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