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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Chad was very knowledgeable, friendly, and did a fantastic job! The carpets look fantastic and we would gladly have him work on our cleaning needs again the next time we book with Zerorez. We plan to book services for more rooms in the very near future!
Like the way the carpet is so clean,- all the spots gone!
Our representative was very friendly and thorough. We felt the carpet cleaning was effective and would use this service again.
Service on time , results were very good
Fast, efficient, very clean, thorough. Great staff. Carpets always dry quickly.
Our technician Joe was Amazing. He was informative, kind and paid attention to detail. Because of Joe’ s customer service and representation of Zerorez I plan to get our carpet cleaned every 6 months or annually.
How great my carpet and tile look after being cleaned!
Very dependable and quality work!
Out Tech was AMAZING!! The carpet came our looking great. He spent a great deal of time esp. on the stains. I would recommend him to anyone!!
Carpets clean no sticky residue no chemical smells
No leftover residue that quickly attracts dirt
Prompt and courteous service, and the job well done. Thank you.
Nice employee and explained my options.
You guys always do a great job!
Great job cleaning both my carpets and chair. I have used and will continue to use Zerorez. Outstanding service and pricing.
Personal are always friendly and know there jobs. Very professional. Working hard to satisfy the costumer.
Chad Sharp did a great job explaining the services that I had done. I was satisfied with the results and will use zerorez again!
It’s just expensive
The employee who cleaned my carpets did a great job. He explained the steps he would take in the cleaning process, answered my questions, and worked very hard to do a great job. I was really pleased with the outcome. He was also very personable, considerate, and kind. I highly recommend Zerorez.
Employee was informational
Very efficient and no chemicals !!
The only reason we hired you was to lift stains from carpet. Perhaps you’ll get it right next Tuesday!
Tech did a great job with a stain problem. Friendly, professional
Results were great.
The technician was prompt and courteous. I showed him the carpets to be cleaned, and he thoroughly explained the process. I had some heavy traffic areas and he explained that he would tried to remove as much of the stain as possible. He didn’t promise me a miracle, but he did say he will work on it to make it as light as possible. And he did just that. I am very pleased with the outcome, and have already told others about it.
Heavy traffic areas looked no better than before. I understand that carpet age and quality can play in to that, but I expected some improvement. I would appreciate a partial refund—I doubt redoing anything would result in improvement if time and effort was not taken initially.
My service technician was amazing and very friendly. I was surprised how dirty my couch still was though, some areas on a cushion looked very clean and others very dirty. So now it’s just splotchy. Almost looks worst this way.
Thorough cleaning. Not too wet
Professional. Throughly cleaned area. Answered all questions
the carpet came clean and no residue left . technician was efficient and courteous.