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based on 18447 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brandon was so pleasant and knowledgeable.
Seems like carpets cleaner .. no scent
Good job. After the carpet dried it looked even better. So clean and fresh smelling. Thanks
Our carpets received a gentle and yet thorough cleaning, smell fresh without chemical smells, and technicians Matt & Michael were courteous, careful with our walls & furniture, and timely.
This is the 3rd or 4th time I've used ZeroRes. Thomas and his assistant were professional, courteous, efficient, thorough and informative. They did an excellent job, as expected, and I'll definitely have ZeroRes back in the future.
Service seemed quick and efficient. No heavy fragrances used for cleaning. Down side was that it was one of the hottest days and the door remained slightly open for the service to the van, really no way around it. Just bad timing. Also, tech said floors should be dry in about 6 hours and even with fans going, they weren’t dry even after 12 hours. Other than that, pleased with the outcome.
Brandon Bradley was an excellent service man from Zerorez. He was what I have come to expect from the services I have received from Zerorez. Brandon took the time to explain in detail what was needed to remove the pet urine odor from the carpet and most of all he took the time to complete a a very thorough job in cleaning the carpet.
Like the job!
On time. Very respectful. Did a excellent job
Efficient and fast.
Timely with outstanding communication
Friendly, curtious, timely, and a great cleaning process that dries fast
Was able to schedule a date fairly quickly. The tech was very professional
No smell of chemicals. Dries quickly.
I love how clean the carpet is and it looks great. Nathan, the tech, did a great job and was really easy to communicate with.
It was quick and smelled clean!
no fumes and the service man was great his name was Brandon he went above and beyond to get things looking good again
Tevin was awesome - he explained everything and listened to what we needed. The carpets turned out so good!
The estimator was prompt and efficient. I will know more when I receive confirmation of the cleaning appointment and the actual cleaning.
Very efficient and the house looks great!
No shampoo. The technician did a great job!
Clearer time window
Great service, on time & cost efficient
Attention to detail, clean smell, definitely know my carpets were THOROUGHLY cleaned.
Tevin explained everything to us clearly, and was amazingly professional, courteous, and thorough. We were very impressed with him and his work. He's definitely an asset to your company!!
People with inhalant allergies and asthma can use Zerorez with no fear of reacting to your cleaning chemicals.
Does the job, fast drying and good service people
I have used Zerorez a number of times and have been happy with the service. This time when I had my carpets cleaned the technician name was Joe and he was very polite and cared about the job he did. I would highly recommend Zerorez and ask for Joe.
I understand the couch was dirty, but it was left with strips in it. A clean strip and dirty strip and so on… I thought it was just wet areas while they were there but I looks like every other strip is clean. I feel like if the strip is clean the dirty strips should be able to clean as well. Maybe it was just the direction of the cleaner?
Chair and ottoman looked great.
He was friendly and considerate of our home. He did a great job and I will be a return customer in the future.
Good job, smells great, looks great.