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based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results—a clean carpet.
Services were fine. Pleased with the results.
You also were able to schedule very quickly.
Unfortunately, I find the prices a little high on some items.
Probably will not retain your services for some other work.
Quick and did a terrific job. Price was competitive. Service pro was on time and very friendly. I'm pleased with the results.
Quality products. Top notch technician.
Excellent service
Very professional the carpet looks amazing. They definitely do exactly what they say they are going to do
Our upholstery that was cleaned looks great & so does our carpet which hadn’t been cleaned for a couple of years. The young man who cleaned was very polite & explained what he would be doing.
Your representative, Amanda, was extremely professional. She went over in detail where she would be cleaning. Then she did....and what a fabulous job she did. My carpets look wonderful thanks to her.
Service was outstanding as usual. Always great thank you!
very clean, the tech Brandon was professional and explained things in detail
Just how friendly patient he was as I was getting a room ready..
I really loved how organized and responsive this company is. We aren’t even located in the state and it was so impressive how the company was run.
Our carpet is 25 years old and still in good shape. Thanks to the professional care and products used by Zerorez over these years.
First tech came and left stripes on my carpet. Second tech came out to re clean and you can still see the discolored areas. And to top it off he scraped the banister up the entire side with the hoses. This happened the day before our home inspection. This was the whole point of having the carpets cleaned and they look worse than before and now the banister is damaged. Then a manager offers to come touch up the paint. There is zero chance I am letting another person from this company in my home. Every time it gets worse. And I paid over 200 dollars for this service. I rarely complain but this ruined my home inspection.
Technician was professional and did a great job !
First time for us to use your service, tech was punctual and did a good job cleaning our carpets (whole house). Will use service again when we need carpet cleaning.
Very efficient and did a wonderful job.
Very courteous and friendly young man
took his time and did a awesome job!
Entire process from making appointment to having carpet cleaned was flawless. End result was exactly as promised.
I love that they don't use harsh chemicals and soaps. Their response time was amazing - showed up less than 2 hrs after I called. The technician was extremely knowledgeable, kind, efficient and wasn't overly pushy with additional services - simply just informative. We had a worrisome coffee stain that they were able to get right out. Saved the day!
Your representative that cleaned the carpet was outstanding and the job he done our carpets was absolutely amazing. Thanks !
The service was fast and effective.
My carpets are always cleaned well, they look and smell great afterwards. Friendly and efficient staff.
easy to schedule, always does a fantastic job
effective cleaning
I like that they use empowered water and no harsh chemicals.
I left a message but there are streaks on my stairs that look like someone drug something rusty down the stairs. It looks worse now than before the cleaning. So very disappointed. I have had my stairs cleaned several times before and they have never looked like this.
Always like Zerorez, they do a great job!!
Tech was knowledgeable and informative. He was fast and thorough. Very courteous.
Professional and thorough

The technician was very nice. He explained everything that he was going to do. I was taken aback when he said "OK, are you ready for the walk through". Job well done, thank you!