- Phone: 317-388-5141
- Visit Website
based on 18276 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything, carpets always turn out gorgeous and Marcus was so polite and knowledgeable.
.
Did a great job
The employees are so wonderful
The result is great
Reese did a wonderful job and was very helpful and professional.
Great service!
Our carpet is still damp 2 to 3 days later. Not enough moisture was extracted.
My carpets are very clean with no residue from the cleaning solutions. That was always my main complaint with other cleaning services. Also, I had very bad stains in the traffic area that is now completely gone, and that never happened before either. The agents that came, Nathan and Jacob, were very kind and knowledgeable. They explained everything to us so there was no surprise. I have already told people about Zero Rez and recommend you highly to anyone.
I love the results of my cleaning! The technician was very prompt and knowledgeable about their service and did a great job to ensure my carpet was as clean as it could get
Matt Z is the best technician! He cares about his work and is proud for the job done…!!
I was expecting the carpets to feel fairly dry and definitely dry and residue free after a couple hours. They were extremely wet and took 24 hours and more in some areas to dry. I am hoping that my carpets are ok after this. It smelled musty and felt like residue was left when walking on it.
The carpets dried quickly and the air was fresh the night after the cleaning with no chemical smell and no worries about my family breathing in toxins.
Great service, on time, good communication. Will use again
The gentleman who cleaned our carpet was very professional at his work
My carpet dries fast and very clean
Friendly staff
Worked very hard to please
The carpet was wet for over 5 hours and at least three rooms have an odor now
Makes a noticeable difference
Friendly technicians
Products: Does not "smell up" the house. Services: Was very good.
Carpet tech was professional and kind. He did a great job. Thank you
Affordable
Fast friendly and thorough!
Master bedroom is still dingy in the commonly used areas. The base boards in the tiled areas should have been wiped down post cleaning and the same on the wood of alongside of the carpet on the stairs. Keep in mind our house is only 6 years old and only my wife and I live here, and our carpet is of very high quality.
The technician was very kind, courteous. He did a very nice job!
Our technician, Nathan, was wonderful. He was very considerate and courteous. We had our air ducts cleaned in the house we just moved into. It didn’t seem like they had been cleaned in years. Nathan spent a significant amount of time cleaning each vent throughout the house. I definitely would recommend Zerorez to others!
We had our dryer vent cleaned. The professionalism and courtesy of the techs who serviced the dryer vent was impressive. Because of that, we will have all our vents cleaned next.
Please with what they did (vents/returns & some duct). Pricing was straightforward. They were pleasant and professional. My house is presently very lived in. They missed cleaning up the dust and debris that fell on the floor from the returns. Maybe it’s not part of it. I felt like it should be. If you’re going to wear booties to cover your shoes you should sweep up afterwards.
Technicians did a great job
They did a good job with the cleaning process
The person that cleaned seemed to be in a hurry. We have dark streaks in some areas and a few brown stains in another. It’s like the water wasn’t absorbed totally. Took a full 24 hours for the carpets to dry. This is with floor fans and ceiling fans non-stop. Granted our carpets are older, but it doesn’t explain the streaking and staining.