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based on 18800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was excellent and cleaned the carpet perfectly!
Great service and the rep who helped was amazing!!!
Our carpet dried with pet stains that we were told were removed and still continues to smell even though we were told that the stains were surface level and were gone. We paid around $400 for us to have to go back over the carpet with my personal home carpet cleaner. This is the second time this has happened to us. We will go with another company moving forward.
The man who cleaned the carpet (I’m sorry I can’t remember his name) quoted us incorrect for getting our area rug cleaned. And honestly, I’m glad that we didn’t allow him to convince us to get it cleaned outside the house since we are not satisfied with the service. Although I am not satisfied with the service, he was kind and kindness goes a long way.
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My carpets, stairs, and floor tile grout are so much cleaner! Nathan did an amazing job. He was thorough and took extra care to do it right.
THE SERVICE WAS GREAT. THIS WAS A COMMERCIAL JOB AND I CALLED TO SEE IF WE COULD GET SQEEZED IN THE DAY I CALLED AS WE WERE HAVING A OPEN HOUSE 2 DAYS LATER AND THEY GOT US IN CAME RIGHT OUT AND DID A GOOD JOB
Great service! Very professional and friendly! Carpets look so good. Thank you!
Professional and no chemicals.
On time. You remove stains beautifully. Professional
Gets the carpets very clean
Does not leave the floor extremely wet. The serviceman was professional, very nice and polite.
Very professional. Our tech really worked his magic on our stains to help get them out! Always very helpful to work with!
on time
out standing people to work with
fair price
they get the stains out
the technicians are very kind and hard working
The technician was professional and worked hard to clean my floors to a "like-new" appearance.
Thorough job, courteous service.
Chad was great!
Leaves the home smelling clean and fresh.
So far we are extremely happy with our services. Our son got sick on tour new carpet and I called Zerorez and they came out the next day! Our technician was fantastic and exceeded all expectations!
Some of the stains that appeared to be cleaned on Saturday, came back when the carpet dried. There are several spots.
Professionalism
There wasn't a heavy chemical smell, the carpet was soft and dried quickly.
I requested 2 services: airduc cleaning and natural stone floor cleaning. I am very pleased with the results of both services and the technician Chad S. did a great job. He was very attentive to my concerns about spots/discoloration on my tiles. We walk through before and after and I love the way my natural stone and marble floor look!
Great list of services, technicians are always friendly and professional, ZeroRez is my go-to for all things house cleaning!
Water hose broke during service.
I had duct cleaning done, and although I don't have anything to compare it to, I was satisfied, and Cody did a great job and was very pleasant and informative.
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Seventeen year old carpet looks and feels great-very CLEAN
My technician was great and I am very happy with how clean my carpet is!
Very professional!
Promt, courteous and thorough.
The attendant was excellent. His work ethics were outstanding. We had a bedroom that had some difficult stains and he worked hard to remove them.
Looks great every time!!
On time professional carpet stains were removed dries quickly.