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based on 1380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Caring for patients
Peta, is a phenomenal home-care nurse. Her knowledge, as well as dedication to ensure she does her best is relieving, to say the least. Having her as my nurse has been a welcomed and thankful experience due to my personal injury, complications. and ongoing need for care. Thankful I can receive such a knowledgeable person with a care factor beyond expected, to ensure my healing is of the utmost important and properly done.
Regards,
First name removed Stang
tammy been awsome she great worker and very caring i always look forward to her company.going to miss her when the day comes . your company been very helpful and so good when comes to the schedule with tammy.
thank you for everything
Tamaraboucher
We had one excellent care provider and one less than adequate. Also, on the neg side, we were told we needed to provide a box of masks and a box of gloves at the front entry for the care person. Both care people had their own masks and gloves so we bought those for nothing. The administration was good. They were able to provide the requested care providers within 72 hours.
We absolutely adore our respite worker.
Very seldom give a 20
iI gave you that score because of LeeAnne. She is amazing. She is honest, on time, and i feel secure because my balance is bad. She makes sure i am safe and does not leave my side. if i need to do an errand she comes with me. I drive and once again she makes sure i am safe when i leave the vehicle; she will make my breakfast. She is good to have around.
Rachelle was very personal and made it easy to open our door to her. She went above and beyond to help us through our difficult time of recovery .
The team works really hard to find a way to meet their client support needs. All are pleasant, right minded and, at the end of the day, deliver on key priorities.
amazing service, caregivers that genuinely care about the client and their needs
You came right away when I called you. I was quite distressed at the time and I am very thankful for your quick response and implementation of care!
Compassionate care , and reliable
My nurse is absolutely amazing she goes above and beyond on a daily basis I would have given a ten but multiple times I have had to phone in over and over to book days off cause either they marked wrong days of no days off at sll
I was very happy with the care givers that worked with us. They were well trained and courteous and efficient.
Great service and very friendly staff
Friendly easy going she doesn’t complain about doing the work
Nurse Pita always had great communication. She knew exactly what to do to make sure I got top quality care. So that I healed very quickly. There is no better care then the care I got from Nurse next door. Thank you Pita, and all the staff at nurse next door.
Nurse Pita took so good care of me. She was very knowledgeable and friendly. She knew exactly what to do to my foot so that it healed very fast.
had a good nurse she was very helpful
Our bathroom never looked as good!
Good customer care
Very Good service
Caring, friendly workers and staff. Able to accommodate changes quickly and always with a "smile".
Salaries and benefits need to be addressed if quality providers are to be maintained.
HR department has really declined in the past year, little communication. Ive stated this a few times and nothing seems to change
Shanise has always been wonderful to follow up in a timely manner and is so understanding of the need.
Still learning the routine, and having different people come in to help makes it hard sometimes but we are trying to figure it out as best as we can.
The schedulers get back in a very timely manner. The -2 points taken off form a full 10 is to due with communication difficulties which result in scheduling mix ups. Also would be great to have more workers that are able to provide level 2 care especially for disabilities.
Very caring for the clients, they try to keep on top of your requirements.
Easy communication very thorough
As an out of town client that travels to an area where they provide service it’s starts with the on call staff getting back to me in a timely manner securing both the nursing availability I need and the time requested. The nurses I have had are always punctual, provide exceptional service in a compassionate manner and are never in a rush.