- Phone: 780.737.4323
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based on 1282 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shortage of staff.
They helped in a time of need. She was kind and helpful.
All team members are connected. I like the caregiver selection judgement by the Management.
Very informative, courteous, very professional
I want to say how impressed I am with Cheryl how just took over my sat am care she makes time to craft with me and bake as well as do the other tasks.
Also my sun to friday care worker Yvette understood last week how hard it was and stayed all day to make sure metally I was ok
It's good service
We have only had one visit by the lpn the setting up the program has gone very well
I think a bit more then nail trimming needs to be involved.
paying staff a fair wage to retain quality staff. Maybe offer insentatives such as health care benefits. Develop better communications with call centre
Good service
Efficient services and we have a great caregiver. Cost is high however.
Michelle is very friendly, accommodating and sweet. My father loved her visit.
Excellent employees so far
Communication
I found the service was very late in getting booked. I had 3 schedule changes in the 6 days of service I booked.
Customer care concerns and needs that you are not able to meet in Lloydminster area
The care workers are very good
Great service
Excellent care, reliable knowledgeable, kind.hard working consciencous
Communication with office very good.
So far, we all have been happy with having NND!
She is very caring and works extremely hard at every task she takes on she also listens very well to what my needs are and keeps things very organized .
Good communication even when scheduling is difficult.
Because I like the people that work there
Petta was the best nurse I ever had!
We really needed the support but one of the Home Care Aides was a bit out of her depth. She did her best but lacked experience in handling someone like my wife. The support given by the administration was great! Thank you!
They were very flexible with changing times. As well, the care giver was wonderful!
1st visit was great!
2nd visit, caregiver sprained ankle, did not speak English, did not know how to use the washer. Had to give her a ride home.
They try hard to please us the client
Excellent service, efficient communication and very knowledgable staff. Very flexible to timing as well.
Compared to no show AHS homecare, you responded to every phone call, called back as promised, showed up as promised, and were flexible and responsive to requests and changes in services required, following a friend's return from hospital after major spine surgery.
Manmeet is a wonderful LPN and has helped our community out immensely!