- Phone: 780.737.4323
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1238 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kamalpreet is a fantastic care giving person, gentle, kind with much consideration for the patient.
Friendly and good conversation was had.
Have never had such a relaxing shower before, she took her time and continuously asked if everything was ok. Left the bathroom sparkling.
Did other tasks around the house to perfection.
Felt being treated like Royalty!!
Highly recommend and would definitely have her back.
Christelle is a very industrious care provider. Takes initiate and sees things that should be done.
Conscientious in staying close when I am exercising and doing other tasks.
I like her and have confidence she is well prepared.
When trying to find a caregiver for my mother, Arnnie has always been a step ahead trying to always find the right fit. Especially with my mother's needs around her dementia, the right fit has always be on the fore front. The most recent caregiver Joan has been such a great fit and someone that we are very happy she found. My mother really likes her and has been able to get everything done we have asked of her. On top of that, she writes very details notes of her visit which has helped us keep up with what is happening with her. Keep up the good work Joan and Arnnie.
Rhiannon and the team is very care to provide the aid for my son, they are very flexible in whichever match to my son’s preferences, and the availability of the worker pleases me
Your company has been helping my family members for 5 years. Your nurses are the best. The hiring process brings the perfect match each time. I have hired your competitors to fill in at times. They were asking your staff to train them. Thank you
The caregivers at Nurse Next Door are very kind, hardworking, and diligent in their duties. They genuinely care about the people they serve!
Also, the coordinators at Nurse Next Door listen to your needs and do their best to make sure your needs are met. They also communicate with you regularly so that you never feel alone. I would particularly like to commend Chelsea, who has become a trusted support over the past few months.
Nurse Next Door is the best!
My caregiver is very eager to help, works hard and is a pleasure to be around. The office staff is very helpful as well.
Kind staff, very professional. Really great at listening to our needs .
Friendly and showed desire to want and do what she was here for, plus was very satisfied with what she had accomplished, Thank you
Staff are very helpful.
I waited for about an hour then called to see if she was coming.Turns out she'd been in the waiting room all that time.Then when we got to my apartment, she geated leftovers in the microwave which was great but I really could done that myself.When I went to pay she told me she wasn't a nurse which surprised me as the program is named "nurse next door" & I understood a nurse would help me.As far as I know my facilities were all in working order but I'm a little confused.All in all she was great otherwise.
Staff shortage
Very caring and professional.
I loved the nurse who came to see me.
We are using their services for a few years and we have really positive experiences with them
We have to date been extremely satisfied with the level of expertise you provide in the care provided for my mother and also how easy it has been to interact with everyone concerning changes to scheduling etc. You are all a great team.
Good customer service overall.I'm very happy with the services
Excellent service
Great caregiver, great communication
The service was good, but the availability of the help was non existent
I have recommended Nurse Next door to a friend and family member. I appreciate how quickly someone can start having a care giver once set up and the care that goes along with this service is very good and important. I know it’s a brand that I can trust and the care givers abilities are matched to help with what ever is needed. Thank you so much.
I need your service. My NND lady is here when she is suppose to be, very pleasant and do far no complaints
You have visited twice and both times have been not prepared for what you have encountered. Both encounters you have only cleaned the wounds and not addressed any of the general foot health or maintenance in any way. Hoping things will improve.
Sonia was a super great PSW, she was supportive, patient, helpful,
I have received good service. Communication is very good
My parents are so pleased and happy with the help they receive from Violet! It gives me peace of mind they are getting some help when I can’t be there.
Quality care from staff and personnel that care
We don’t have enough for her to do
I like the nurses that have come, they were on time and of great help in all the areas that I need thank you
The service was great, the expense however was high.