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based on 1378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am very comfortable with the ladies who come to work with me. They are always efficient and professional, they keep my house clean and help me with food / grocery deliveries. I feel very well supported by Nurse Next Door.
The ladies don't always interact with the resident well. They keep changing personnel. I have another private care giver who does, nails, hair, puzzles, crafting, takes her to events at her home. Etc etc etc. The NND staff just seem to do the minimum. I am not always there but do get feedback from the care staff and I see what they do on the plan they write. I have also had to address the staff being on their phones and ignoring my mother.
I must say NOT all of the staff are the same.
Engaging , very helpful , wanting to help and very polite
Both Manpreet and Ramanpreet have been friendly, helpful, reliable and concerned that Tina is well taken care of and safe. I appreciate their help very much.
Vey helpful, knowledgeable and efficient staff
My Mom said seven she liked the visits but it is too old to go out. Perhaps someone else ore talkative in the spring.
Mom said 7
Great dependable, courteous service with solid infrastructure
The service is so dependable and consistent. Having someone my parents can rely on and trust means the world.
The professionalism and compassion shown
The caring qualities of their care givers.
Rhiannon was amazing at setting up our support, and Tocine (sp) was so lovely! She was gentle and caring and my Mom was totaly comfortable with her.
My expectations exceeded the type of services provided. I don't think the staff sent out have much training in dealing and communicating with very old adults.
Excellent care and trustworthy. Thanks
From the beginning till now the process has been so easy and we have been treated with respect and thoughtfulness, from everyone we have dealt with.
We have had Ola here twice now, and we absolutely adore her she is incredibly sweet and respectful and polite and so good with the folks.
We really appreciate Omolade, she's great with our child and always makes our house look better than when she first came.
Chelsea is personable and remembers the details of my mother-in-law’s overall situation.
She is very easy going and attentive. I appreciate our easy banter when she or I call.
No matter what I am asking, I always feel that my call is important to her. She follows through on what she commits to do.
Thank you, Chelsea for your dedication and help.
Trusting and caring.
The whole Nurse Next Store team reacted to a tragic situation with professional yet sympathic speed in providing the home care that was required in order to bring my husband home.
Nurse Next Door is professional, thorough, friendly and manage their business in the way that they say they do on their website.
Better than half, part way to perfect. A very pleasant young person.
Great service, friendly staff.
respectful listening to our issues and took the time to be helpful
the nurse was quick,efficent,very understanding.every thing went perfect,i was happy and she made me fell she cared in what she was doing. very big thank you and if i need your service again i would be happy to hire nurse next door . Name removed
The personal involved were great and really good at keeping the premises clean and preparing my meals when needed.
Arnie, Chelsea, and all the staff at Nurse Next Door are all so kind and accommodating. They work with you like family!
Patience and caring care.
I found the initial interviews very thorough and helpful. Then Arnnie also came on Manpreet's first day to ensure that she was thoroughly informed about the requirements of the job. It has been good that we have the same person coming all the time. Manpreet has been here on time all the time which was not our experience with home care. She has been patient and caring with Christina (Tina) even when Tina has grumbled about having a "babysitter." I would use the words professionalism and reliability as the biggest reasons for my score.
Very prompt communication through calls and emails. The nurse is always on time.
Rhiannon and staff listens, cares and follow up all correspondence to date. Therefore a trust is established, and especially vital, when we are sharing/caring for the very best interest and well being of our precious parent who are unwell and elderly.