Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1264 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2024 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great service and kind staff

Report a concern   October 2, 2024 — Rated 10 out of 10 by L.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I've been a client of Nurse Next Door for some time and I have always been happy with the level of care, both for myself and my home.

Report a concern   October 1, 2024 — Rated 10 out of 10 by K.L.C.T.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The level of service provided by Nurse Next Door is amazing! They are so kind, considerate, and flexible when problems arise.

Report a concern   September 25, 2024 — Rated 10 out of 10 by R.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Excellent Service thank you.

Report a concern   September 24, 2024 — Rated 10 out of 10 by B.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The caregivers we have used have been exceptional! Anka, in particular, is kind, caring, patient and very creative in finding ways to provide the right care to my Mom who has moderate dementia. She is very understanding of this illness and how to provide the right care at the right time.

I would highly recommend Anka with no hesitation at all!

Report a concern   September 21, 2024 — Rated 10 out of 10 by E.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleasant lady.

Report a concern   September 21, 2024 — Rated 10 out of 10 by J.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Our 2 year old was very well taken care of, he loved her company and we saw how she was very attentive and was able to be present and capable of providing the care he needed. We would high recommend Nurse Next Door.

Report a concern   September 19, 2024 — Rated 9 out of 10 by C.J.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

i like your service

Report a concern   September 14, 2024 — Rated 8 out of 10 by F.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Committed to providing care.

Report a concern   September 10, 2024 — Rated 10 out of 10 by J.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse Next Door has been extremely accommodating to our family's needs. They respond to emails in a very timely manner and go out of the way to make sure we have the most up to date information.

Report a concern   September 9, 2024 — Rated 10 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The genuine interest and professional demeanor of all levels of contact!

Report a concern   September 9, 2024 — Rated 10 out of 10 by R.A.L.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Kind, organized first meeting. Focus on helping family and knowing individuals. Clear understanding of nurse vs. caretaker roles.

Report a concern   September 9, 2024 — Rated 10 out of 10 by D.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We have used your services many times and even this time when I had to cancel many appointments, as my mothers health was bad, we were always able to reschedule with no problems.

Report a concern   September 9, 2024 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good customer service. The team always try their best to help.

Report a concern   August 31, 2024 — Rated 9 out of 10 by J.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very kind and attentive staff

Report a concern   August 22, 2024 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My parents have been very happy with the services from Nurse Next Door. The consistent support is tailored to their needs.

Report a concern   August 22, 2024 — Rated 0 out of 10 by B.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Cost and travel cost

Report a concern   August 17, 2024 — Rated 10 out of 10 by R.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very helpful

Report a concern   August 17, 2024 — Rated 10 out of 10 by M.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The expertise, experience and empathy of Nurses Next Door personnel. Ability to establish rapport with patient, family and other health care providers established within the site. Intentionally work to understand protocols within the care site so as to access necessary patient care materials. Capacity to tactfully identify strategies to enhance the provision of supports to patient and provide suggestions for activities that engage elderly patients.

Report a concern   August 11, 2024 — Rated 10 out of 10 by M.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Jocelyn Odufule.

Report a concern   August 10, 2024 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My mother Jean, who uses your services, loves it. Looks forward to her attendant's visits.

Report a concern   August 9, 2024 — Rated 6 out of 10 by D.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They had issues trying to find someone to come out to rural areas, as there is no one out here, and they don’t like to help with to much unless you are bed ridden and can’t help yourself with daily needs but anything else you can’t do they don’t want to

Report a concern   August 3, 2024 — Rated 6 out of 10 by B.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Timely response to request for assistance.

Report a concern   July 29, 2024 — Rated 10 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Experienced and very caring

Report a concern   July 29, 2024 — Rated 10 out of 10 by S.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We had the original caregiver cancel last minute on Saturday morning. However Kamal, the replacement was absolutely amazing and was a perfect fit. Couldn't have asked for a better person. She was everything you would want in a person looking after a 4 month old baby.

Report a concern   July 27, 2024 — Rated 10 out of 10 by K.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Patient and helpful caregivers

Report a concern   July 25, 2024 — Rated 8 out of 10 by B.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service was great, the expense however was high.

Report a concern   July 22, 2024 — Rated 10 out of 10 by I.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Kamalpreet is a fantastic care giving person, gentle, kind with much consideration for the patient.
Friendly and good conversation was had.
Have never had such a relaxing shower before, she took her time and continuously asked if everything was ok. Left the bathroom sparkling.
Did other tasks around the house to perfection.
Felt being treated like Royalty!!
Highly recommend and would definitely have her back.

Report a concern   July 20, 2024 — Rated 10 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Christelle is a very industrious care provider. Takes initiate and sees things that should be done.
Conscientious in staying close when I am exercising and doing other tasks.
I like her and have confidence she is well prepared.

Report a concern   July 17, 2024 — Rated 10 out of 10 by A.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

When trying to find a caregiver for my mother, Arnnie has always been a step ahead trying to always find the right fit. Especially with my mother's needs around her dementia, the right fit has always be on the fore front. The most recent caregiver Joan has been such a great fit and someone that we are very happy she found. My mother really likes her and has been able to get everything done we have asked of her. On top of that, she writes very details notes of her visit which has helped us keep up with what is happening with her. Keep up the good work Joan and Arnnie.


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