- Phone: 780.737.4323
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based on 1408 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our caregiver Denae is amazing. She is kind and very sweet. We are lucky to have her
Nurses on time, helpful and professional
Inconsistency of staffing and not addressing issues
Staff were attentive, caring and professional.
Tatianna the caregiver is a great asset to the team . My 91 yr old Mum loves her .Mum had to go to the hospital for a foot infection when the doctor phoned here was commentimg how clean Mum is And I told him about getting the nurse next door caregiver Tatianna who is awesome and you can tell she cares . She more than her weight in gold .
We had a successful trip to the doctors with mom
it was very quick in getting approved for the service they provided.
I experienced a smooth and seamless process.
Friendly and very willing to help
Two words: friendship and services to the individual.
I have always been happy with the level of service received from my care team.
i have found the people from Nurse Next Door to be thorough, conscientious, friendly and concerned. it has been a positive experience.
Very good customer services. Care givers are also nice and commendable.
Convenience of the service and the reception I received when I called Nurse Next Door. Lacie was very pleasant to speak with and extremely helpful and cooperative in organizing the services I required. Thank you very much.
On time
Kind and thorough nursing care
Very efficient and good customer service
the value of the question you initially asked is that you do not need this one....if someone scored 5-7 THEN you asked why? and what can we do
My husband came home from the hospital with a temporary catheter and bandaged incisions. We r not medically trained people so we appreciated expertise help to deal with these 2 things and to follow instructions we were sent home with.
Perdita provided that expertise for us in a kind, capable, professional manner and we are very grateful for her help.
My mother likes the companion.
The prompt communication from my first enquiry to follow up on first visit.
I feel like you are on top of my moms file and I really appreciate that!
Functionality of the over all Service's provided
Friendly
We just had conflicting lives and they wouldn't do there jobs they just wanted to play on there phone
I tell people that I am engaged with the services if Nurse Next door and glad I have it but i don't feel it is my place to tell other people what the should and shouldnt do
The expense.
I didn’t get a person to pick me up and anything updated until I called 1 hour before the registration time.
They can’t order what I need for dressing change, they order everything but what I should have
Joy was an excellent care giver. On time, pleasant to interact with. Perfect for my requirements.
They try to arrange for same care giver from last booking.
More expensive than some other agencies.