Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.5 out of 10 based on 1664 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2023 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My nurse Sharon Hayes

Report a concern   March 3, 2023 — Rated 10 out of 10 by M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly knows what they are doing

Report a concern   February 28, 2023 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Their help lifted an immense burden from our shoulders ….

Report a concern   February 27, 2023 — Rated 10 out of 10 by J.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

On time, friendly and competent. Ken the Night Nurse is just a wonderful person but so knowledgeable. Pleasure to have in the house.

Report a concern   February 27, 2023 — Rated 5 out of 10 by M.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

New pd nurse is coming everyday.I have to tell everything to her which is not good.
You have to change the new nurse.

Report a concern   February 11, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Many many thanks to lovely Mojgan care designer and her workers for helping and supporting toward my parents!

Once again, thank you for being you and Sia as part of our lives!🙏🙏❤️

Report a concern   February 11, 2023 — Rated 8 out of 10 by K.C.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

It is a good service but they never follow schedule if a nurse is scheduled to visit 10 am they land up at 4 or if scheduled at 4 they arive at noon they need to follow the schedule

Report a concern   February 10, 2023 — Rated 10 out of 10 by V.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurse had a very easy communication. Was there on time and got me home safely. Also answering questions that I had about my medical procedure.

Report a concern   February 10, 2023 — Rated 7 out of 10 by B.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Some caregivers are excellent while others are not

Report a concern   February 10, 2023 — Rated 10 out of 10 by K.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

your people are very kind and caring.

Report a concern   February 10, 2023 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

the staff is very professional. they know their job. they are also courteous

Report a concern   February 10, 2023 — Rated 0 out of 10 by K.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Always different nurses, having to teach the nurses how to care for my needs each and every time, the nurses not knowing what they are doing, not good service.

Report a concern   February 4, 2023 — Rated 10 out of 10 by B.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Our 2 helpers

Report a concern   February 3, 2023 — Rated 7 out of 10 by D.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurse is courteous and helpful. Just a little shy. I am sure she will warm up when she has been more often.

Report a concern   February 3, 2023 — Rated 10 out of 10 by R.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very responsive and kind service.

Report a concern   February 3, 2023 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My nurse Sharon Hayes. She goes above and beyond. She is awesome.

Report a concern   February 3, 2023 — Rated 0 out of 10 by L.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Lack of compassion and understanding lots of excuses need help only getting two days office manager very vindictive and mean

Report a concern   January 31, 2023 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Visits have been timely. Nurses wok to be flexible and accommodating with Dr. Appointments

Report a concern   January 30, 2023 — Rated 9 out of 10 by T.M.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Care with heart and quick response to the need for rescheling

Report a concern   January 30, 2023 — Rated 10 out of 10 by L.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

the staff do a good job. do little extra without having to ask or expect.

Report a concern   January 29, 2023 — Rated 7 out of 10 by P.J.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Some of your employees are not always reliable. Also scheduling times are not always consistent
P

Report a concern   January 28, 2023 — Rated 10 out of 10 by G.G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The friendly of your staff and how they try their very best to look after your needs.
This can be a very hard stressful job because you're not only looking after your client but with his disability
Can be difficult understanding exactly what your client is asking for.
This takes a very special person like your staff to be able to handle thank you very much for all your services.

Report a concern   January 28, 2023 — Rated 10 out of 10 by I.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hi the care they give to the client I love my Nures like Joddie and Kayla thank you

Report a concern   January 28, 2023 — Rated 10 out of 10 by J.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

professioal yet friendly know what they are doing helpful

Report a concern   January 28, 2023 — Rated 10 out of 10 by T.T.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The care I receive from my nurses goes above n beyond. People like Jody and Kavita make me feel truly valued and heard. They go out if their way to make sure I'm always in the best care. The leave our home in a respectful and clean manner, follow protocol as I was taught, always make sure that my care is updated prescription on file. My entire family enjoys these two ladies the most as well as Eden and Verna. They are very honest and reliable and help strengthen my faith in our health care system n my hope for my health to improve. Empathy is key in this job and these ladies embody it.

I do however have a few complaints as well scheduling all over is ridiculous to occur so often n dustrubtion at times of treatments. Never having a frist assessment visit in person or over the phone. Having mostly email updates sent of schedule n no phone call is unexceptable. Supervisor wellness assment check ins every 3 months should be a mandatory practice. Not Having a staff supervisor who raises moral for clients and staff does not look well or bring confidence to your company and lack of her communi

Report a concern   January 27, 2023 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They scored well on all levels., would certainly tell others to go for the service.

Report a concern   January 27, 2023 — Rated 10 out of 10 by M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your nurse is very informative and helps me emotionally

Report a concern   January 27, 2023 — Rated 10 out of 10 by F.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I was pleased with the excellent service that all home care aids provided ... and also they were all very friendly. They were all amazing with the help they gave me as I recover from a very serious knee infection.

Report a concern   January 27, 2023 — Rated 10 out of 10 by S.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent staff, caregivers, and support.

Report a concern   January 27, 2023 — Rated 9 out of 10 by Q.F.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Good service


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