What our clients think of us!

All the nurses we have seen are very efficient, courteous and helpful. Joddie does 5 or 6 days a week. She is very accommodating In adjusting our schedule should we have a doctor appointment.

great nurses assisting people that required it.

My reason for giving a high score of 10 is that every person I spoke with over the phone or in person was caring and compassionate to what I wanted and needed for my moms care, even if it ended up being a one time care, the personal care, as well as the house cleaning was overall great!

I got a very supportive nurse to assist me.

Your nurses are very professional , courteous, reliable, polite and knowledgeable. They know their duties and are always happy. Always on time . Highly recommended. excellent service and they are very caring. I give them 10 out of 10 . Thank you very much First name removed Chan Susan Drury is very reliable. She is my main nurse. She cares about her clients.

Friendliness and knowledge.
High standards

shee is always pleasant and comes every day.She answers my questions

The wonderful help I received in setting up the Amia cycler.

I also appreciated Maria's emotional support with managing issues with

my husband's dialysis when we encountered numerous alarms during the night.

On a different note. I would suggest that the small font size used in your emails be increased.

I find the staffing schedules which I receive are extremely difficult to read.

I hope this will be easy to change.

Warm regards,

Mary Graves and Dave Last name removed

What do you say the nurse next-door aids are very helpful. They show up on time and are very helpful and setting up the cycle machine however, sometimes their schedules change quickly and unless I look on my iPhone or laptop, I may not see the revision while I am out of my apartment, there have been some instances for a change in their schedule and I did not see it so I was out when they arrived Also, I generally adhere to an art two hour schedule in case they arrive a little early or late, which can be a good portion of my day. I’ve learned to set up the cycler machine myself with the different solutions, but I’m still grateful to have them review the set up to make sure I’m doing things correctly

Prompt and efficient response to needs.

I had the best time with Regina. She is so lovely, and made my experience 10/10.

Always there to help

The nursing was excellent but the cost and minimal billing policy( minimum 3 hours billing for appointments)was prohibitive.

Friendly and knowledgeable staff

I am so glad that I now have this service I am always in pain and for someone to come and set up my PD machine for me is a great help.

I have several people who come to help me.

My main caregiver her name is Jody she always makes everyone in my house feel good including Maggie and Alie.

Susan and Kavita are great at their jobs

I only have one complaint about this service.

i have had a few people leave without staying for priming. (Rio)

We are so happy with Nurse Next Door because of the level of genuine care provided by Alexandria. She is such a positive, attentive, caring, trusting and kind person. My mom did not want anyone in the house but now looks forward to seeing Alexandria and feels like she is part of the family. Alexandria has a very warm and welcoming attitude every day. She really knows how to attend to my mother. We feel so blessed to have her in my parents home as we know our mother is well taken care of so we have peace of mind!

I want to tell you that most of the nurses that come and see me are great

Joddie is my favorite and Kavitia is great as well

these two girls show caring to me expecialy now while i am recovering from surgery

thank you

First name removed

We were very pleased with the care Eric Quach has given to my husband.
He is very polite, kind, caring and patient.
Thank you Eric for your services.

Julie & Ron Last name removed

The care givers are compassionate & caring & well mannered.

Nurse Next Door is a good and professional service to us.
The care givers are are on time and very helpful.
John, Name removed.

Inconsistency

Madhura was very helpful, and I appreciated having her help.

I was in urgent need of a caregiver for a brief period. Nurse next-door was a seamless process and I was able to get a caregiver on short notice. The care provided was above satisfactory and fulfilled the needs that I required with very little stress.

Does not show up on time

Very nice and kind nurses

So far very reliable. If our regular young fellow isn’t available, the scheduler had another care aid with no fuss or problem.
I need to know I have care aid coming as scheduled.

All staff have been very helpful, friendly, and supportive.

Thank you.

Too many different nurses, Unconvenient service times

Both the girls I see are the best (Maria & Kirsten)

Hello, your nurses are professional, courteous, reliable, polite, and knowledgeable. They know their duties and are always happy, always on time. Highly recommended, excellent service and they are very caring. I give them 10 out of 10 .Thank you very much First name removed Chan

Compassion
Reliability
Promptness
Interest