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based on 2265 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No replacement for nurses away on sick days
The nurses are caring and friendly and knowledgeable in their work.
I am very grateful for all the help we get, especially with my health problems & dealing with my husband who has dementia. Although I gave a 10, a problem which is likely to happen, is that financially I may not be able to afford it as my husband gets closer to needing to be in a Care home. Hopefully, we can keep going for a few months yet.
Knowledge and professionalism kindness and caring.
I am always satisfied with the help I get and the kindness of those who help me
My husband's needs which were clearly explained when booking were not met.
24 hour care for a fall risk very confused post knee replacement patient and he fell in five days.
The carers were lovely people but did not have the expertise required and I should have been advised.
The falls resulted in readmission to hospital, a second surgery and further long term care will now be required
Friendly and reliable service. My mother (like many) prefers women and a fixed schedule. These things are not under control of the caregivers though. Always a pleasure to see them.
Very good service.
Kind and thoughtful care always for my mother.
Also, adjusting her schedule to accommodate a change recently was very much appreciated.
They are all good and nice
;The nurses to this point have been both professional and extremely friendly and, being new to dialysis, I'm just finding my bearings to this point.
Maria is so knowledgble and caring, she does a great job
Competency of person who came
Each staff that comes to our home are kind, polite and friendly.
Very respectful and does their very well
nice people
Very caring and competent. Excellent service.
Service was very good and the personnel are also excellent.
The nurses were kind and compassionate
What I don’t like about nurse Next Door is the scheduling times are often inconvenient. I eat during dinner, for example during dinner hour and other issues like that.
Nurse Natalie!
Service good but not excellent.
Very grateful for all the help I am receiving during a very difficult time. In my belief system, I think more people should be thankful and grateful and show their appreciation for all the hard work that is being done in their behalf.
Very good.
Personal service
Pick up was on time and all 3 nurses were friendly and very helpful.
You do a very good job
Friendliness, professionalism, going above and beyond, very personal, punctual.
Very friendly care aides.
I am very satisfied with the help I am getting and the employees are kind, efficient and very pleasant to have in my home
The kindness you provide where these workers listen and are all so friendly.
Nurses are very efficient, very friendly