Nurse Next Door Vancouver
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2037 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2024 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great Staff, Excellent & Friendly Service !

Report a concern   May 25, 2024 — Rated 10 out of 10 by L.A. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

So comforting to deal with&excellent service;Keep up the professional job yee do;TY

Report a concern   May 25, 2024 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

always great service. Peace of mind that helps elderly family members.

Report a concern   May 25, 2024 — Rated 8 out of 10 by D.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My caregiver is excellent but I wish that NND Vancouver would give an end of the year statement of income tax purpose.

Report a concern   May 25, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Hello Nurse Next Door
your nurses are professional, courteous, reliable, polite and knowledgeable. They know their duties, and are always happy and always on time. Highly recommended, excellent service and they are very caring. I give them 10 out of 10. Thank you very much First name removed Chan

Report a concern   May 25, 2024 — Rated 10 out of 10 by P.T. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Caregivers are very good. Schedulers try their best to accommodate the best times for my mom.

Report a concern   May 25, 2024 — Rated 10 out of 10 by C.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

she is very pleasant and does her work well

Report a concern   May 25, 2024 — Rated 8 out of 10 by W.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Did not follow Doctor’s prescription. 3 days wrong prescription. No proper follow up.

Report a concern   May 11, 2024 — Rated 9 out of 10 by A.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

All the nurses did an adequate job looking after my father.
However unless specifically told, some of them did not look for and do work that was included in the tasks performed list such as laundry or dishes.
Some also didn't make the reasonable decision to administer the last medicine because the blister pack showed a 8-9 pm time frame when my father would often go to bed by 7:30 pm.
This last medication was identical to one taken at breakfast and should have been administered when my father went to bed since it was impractical to wake him an hour later to do so.

Report a concern   May 7, 2024 — Rated 9 out of 10 by K.W.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

We want to give a big thank you for Imelda and Filipinas for going above and beyond their duties. They are a delight to have around and brings a bit of light to a very tough situation for my parents. Thank you.

Report a concern   May 4, 2024 — Rated 10 out of 10 by F.C.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I love the nurses who comes to my place they are well discipline with regards to their job. I like their attitude towards work. All the ladies who comes to help me set up the machine for night treament are very knowledgeable and friendly

Report a concern   May 4, 2024 — Rated 9 out of 10 by S.L.N. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Very good service but currently short staffed.

Report a concern   May 3, 2024 — Rated 8 out of 10 by K.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

would like to have the option of 2 hour service

Report a concern   May 3, 2024 — Rated 8 out of 10 by K.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

would have liked an option for 2-hour service

Report a concern   May 3, 2024 — Rated 10 out of 10 by C.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

very nice and helpful

Report a concern   May 1, 2024 — Rated 9 out of 10 by D.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My care giver, Anne, is excellent (10) but I wish that NND would give a statement for the whole year for income tax purposes.

Report a concern   May 1, 2024 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Nurses really cares on their patients. It’s not only for job sake but you can see their fashion.

Report a concern   May 1, 2024 — Rated 10 out of 10 by E.H. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

excellent caregiver, top notch ethics and dedication

Report a concern   May 1, 2024 — Rated 8 out of 10 by S.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

overall, the process was good and communication was excellent. I appreciated the flexibility and most of the carers were wonderful. Some carers were less experienced or attentive and that could be a wild card at times.

Report a concern   April 30, 2024 — Rated 8 out of 10 by K.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I wish there were and option for a 2-hour visit

Report a concern   April 30, 2024 — Rated 10 out of 10 by B.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

reliable. great staff. care

Report a concern   April 28, 2024 — Rated 10 out of 10 by H.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Pd Assist is A great service that has really really assisted in my father‘s medical needs

Report a concern   April 27, 2024 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The ladies that look after me (Maria & Kirsten) are very friendly, punctual and are very good at what they do ! Kudos to them !!

Report a concern   April 24, 2024 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

All the nurses we have seen are very efficient, courteous and helpful. Joddie does 5 or 6 days a week. She is very accommodating In adjusting our schedule should we have a doctor appointment.

Report a concern   April 24, 2024 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

great nurses assisting people that required it.

Report a concern   April 24, 2024 — Rated 10 out of 10 by L.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My reason for giving a high score of 10 is that every person I spoke with over the phone or in person was caring and compassionate to what I wanted and needed for my moms care, even if it ended up being a one time care, the personal care, as well as the house cleaning was overall great!

Report a concern   April 24, 2024 — Rated 10 out of 10 by S.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I got a very supportive nurse to assist me.

Report a concern   April 24, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Your nurses are very professional , courteous, reliable, polite and knowledgeable. They know their duties and are always happy. Always on time . Highly recommended. excellent service and they are very caring. I give them 10 out of 10 . Thank you very much First name removed Chan Susan Drury is very reliable. She is my main nurse. She cares about her clients.

Report a concern   April 24, 2024 — Rated 10 out of 10 by P.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Friendliness and knowledge.
High standards

Report a concern   April 24, 2024 — Rated 10 out of 10 by C.V. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

shee is always pleasant and comes every day.She answers my questions


Privacy Policy