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based on 2037 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
So comforting to deal with&excellent service;Keep up the professional job yee do;TY
always great service. Peace of mind that helps elderly family members.
My caregiver is excellent but I wish that NND Vancouver would give an end of the year statement of income tax purpose.
Hello Nurse Next Door
your nurses are professional, courteous, reliable, polite and knowledgeable. They know their duties, and are always happy and always on time. Highly recommended, excellent service and they are very caring. I give them 10 out of 10. Thank you very much First name removed Chan
Caregivers are very good. Schedulers try their best to accommodate the best times for my mom.
she is very pleasant and does her work well
Did not follow Doctor’s prescription. 3 days wrong prescription. No proper follow up.
All the nurses did an adequate job looking after my father.
However unless specifically told, some of them did not look for and do work that was included in the tasks performed list such as laundry or dishes.
Some also didn't make the reasonable decision to administer the last medicine because the blister pack showed a 8-9 pm time frame when my father would often go to bed by 7:30 pm.
This last medication was identical to one taken at breakfast and should have been administered when my father went to bed since it was impractical to wake him an hour later to do so.
We want to give a big thank you for Imelda and Filipinas for going above and beyond their duties. They are a delight to have around and brings a bit of light to a very tough situation for my parents. Thank you.
I love the nurses who comes to my place they are well discipline with regards to their job. I like their attitude towards work. All the ladies who comes to help me set up the machine for night treament are very knowledgeable and friendly
Very good service but currently short staffed.
would like to have the option of 2 hour service
would have liked an option for 2-hour service
very nice and helpful
My care giver, Anne, is excellent (10) but I wish that NND would give a statement for the whole year for income tax purposes.
Nurses really cares on their patients. It’s not only for job sake but you can see their fashion.
excellent caregiver, top notch ethics and dedication
overall, the process was good and communication was excellent. I appreciated the flexibility and most of the carers were wonderful. Some carers were less experienced or attentive and that could be a wild card at times.
I wish there were and option for a 2-hour visit
reliable. great staff. care
Pd Assist is A great service that has really really assisted in my father‘s medical needs
The ladies that look after me (Maria & Kirsten) are very friendly, punctual and are very good at what they do ! Kudos to them !!
All the nurses we have seen are very efficient, courteous and helpful. Joddie does 5 or 6 days a week. She is very accommodating In adjusting our schedule should we have a doctor appointment.
great nurses assisting people that required it.
My reason for giving a high score of 10 is that every person I spoke with over the phone or in person was caring and compassionate to what I wanted and needed for my moms care, even if it ended up being a one time care, the personal care, as well as the house cleaning was overall great!
I got a very supportive nurse to assist me.
Your nurses are very professional , courteous, reliable, polite and knowledgeable. They know their duties and are always happy. Always on time . Highly recommended. excellent service and they are very caring. I give them 10 out of 10 . Thank you very much First name removed Chan Susan Drury is very reliable. She is my main nurse. She cares about her clients.
Friendliness and knowledge.
High standards
shee is always pleasant and comes every day.She answers my questions

Great Staff, Excellent & Friendly Service !