- Phone: 604.228.4357
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based on 2076 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Skilled, friendly workers.
I found the staff (that I've met) to be lovely and very caring. Some have gone above and beyond to help my dad with his home care. One of the staff recently arranged for my dad to get his hair cut at home, as he's unable to take the stairs and go out for this. I really appreciate all the help your staff are providing. I don't know what we would have done without them.
Thank you.
Aides mostly arrive on time, pleasant and efficient.
Your nurses are great!
Very helpful and always responsive. My mother really liked the person who helped support her. Thank you
Listening to concerns and being flexible with schedule and suggestions
Staff are professional, friendly, hard working and caring towards me at all times.
reliable. excellent staff. avail anythime
Great reliable & friendly service !
Hello Nurse Next Door. Your nurses are very professional, courteous, reliable, polite and knowledgeable. They know their duties and are always happy and always on time. Excellent service. they are very caring and serious about their work. Highly recommended I give them 10 out of 10. In all the times that the nurses have been serving me, I have never had any problems. Keep up with the good work. Thank you very much , First name removed Chan
Polite staff, great to have their help for my father.
Very efficient and friendly and helpful
Inconsistent care from care aides.
Lack of reliability and cancellations. Staff were great but scheduling was poor.
You do the work and I am grateful
All actual carers were great , Have not continued with you as do not need someone for 3 to 4 hrs . VHS comes for 30 mins in morning and that perfect Gave a good score as carers all good But don’t like so many different as good when repeat and don’t have to show each time
Positive - excellent caregiver Cindy, great friendly telephone scheduling service.
Negative - 3 hour minimum, cost particularly for a la carte hours.
I like there job
very good service.😄😄😄
It's sometimes not easy to ask for help when you live independently and life changes around you. I think the caregivers understand this and know how to make you feel comfortable.
Nurse is very nice and friendly
Friendly people, prompt response.
Friendly and timely service the odd time there was some confusion on arrival time for the most part they were prompt
Cancellations. You need more staff in order to be offering this service
Hello Nurse Next Door staff
your nurses are very professional, courteous, reliable, polite, and knowledgeable. They know their duties and are always happy and always on time. Excellent service, and they are very caring and serious about their work Highly recommended. I give them 10 out of 10. In all the times that the nurses have been serving me, I have never had any problems. Keep up the good work.
Thank you very much First name removed Chan
Great staff. Extremely professional, dedicated and accommodating. It made a big difference for myself having the assistance after surgery. Thanks so much!
The care aides are helpful
Friendly and ontime. Part of our family!
The team is efficient and reliable !
The service is great but reliability is an issue.