- Phone: 604.228.4357
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based on 1684 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff's skills are not professional. She is usually making floor and toilet wet. Client is worried to fall in one day.
phone me
your staff are very polite do little extra. after they leave you would nevy know they had been here.
Ella and the whole care team are excellent.
Because of my nurse next door, Sharon Hayes. She is excellent and goes beyond.
The nurses are so helpful caring. Especiall Eden.
My carers ( Rhemeina and Sarabjeet have been so reliable, helpful and sweet. (My friend recommended Nurse Next Door to us after my stroke, and we have had their services for two years, I believe.
Supportive
they are very help full and friendly they ansure my quastan they good
Cici
No spare care aid to cover in case of accident soiled pants. Always the same answer no one available they have spare from office to help in this situation
The courtesy that these folks give there clients is exceptional because I do know people with disabilities.
Can be difficult in some cases and wish that everyone had the patience that your staff have thank you so very much.
Last name removed
Granville housePhone number removed Granville Street
Vancouver.
friendly caring service professionly done, knowledge of the home dialysis machine,
Jenia is a delight and a very hard worker. I appreciate that she checks with me if she does not understand a request. She has made my life a lot better with her amazing dedication to providing the best of care.
The two workers we get on alternate days have been absolutely wonderful. They are respectful, friendly, industrious. They are knowledgeable in regards to my husbands’ kidney disease and dialysis. Although apprehensive about getting the service in the beginning my husband enjoys the specific monitoring of his health and it is reassuring to him. After a week of service I felt an invisible weight lifted from my shoulders.
Thank you, First name removed & Joanne Last name removed, Victoria,BC
Flexible
Kind
Take the pressure off the family
Adds to the fun part of being a family
As all the nurses are good.Now -a days all nurses are polite and decent.
Offers an essential service using highly competent, friendly staff
The nurses are very kind and cheery when they arrive and do a good job of servicing the machines.
We are satisfied with your excellent services
Nurses were on time, polite, capable
The morning nurse...(forward home) Same .nurse comes everyday.She does not do things as said, always do things as she likes, leaves face wash bottle open,finishes sponge bath
Quickly, rushes for breakfast and finishes everything quickly.
I do not have any problems with dialysis
nurses.I can give 9.
We so appreciate our nurse coming to look after my husband. It is so comforting to know that someone is looking after him.
reliable. pleasant nice caregivers
Excellent, professional and lovely nurses
Professionalism
Started work as. Soon as she Arrived
I was just discharged from hospital & first time using Shower after surgery on back -she was patient
Helping me without making me feel awkward or embarrassed I was slow ,& afraid of falling she was reassuring
The nurses are very knowledgeable. they know their '' stuff '' and are very efficient. and very polite.
Your admin is bad.
On time. Able to quickly mobilize a care aid. Provide an important service.
In fact, my reason for giving 10 because of Mojgan who is excellent care designer and Sia, Luis and whoever works under Mojgan supervision!
There is another care designer name Britney who is a very rude, emotionless and NO compassion about old people or whoever needs her help.
My dad who lives with my mom need lots of support from next next door and anytime I ask for help from Britney she hurts my feeling and makes my mom cry.
The only my reason for score 10 is Mojgan care designer, and we are so lucky we have her, thinking if she wasn’t there what we could do.
Thanks so much Mojgan, Sia and Luis for your compassion, kindness and support toward my parents!🙏🙏🙏❤️