Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.5 out of 10 based on 1668 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2023 — Rated 10 out of 10 by C.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The front line staff. They work very hard and are always pleasant and caring. I hope the company values these women because they do an incredible job.

Report a concern   September 11, 2023 — Rated 9 out of 10 by L.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very helpful , Ready to help with care all the time .

Report a concern   September 11, 2023 — Rated 10 out of 10 by P.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The girls are super friendly, helpful and very professional

Report a concern   September 11, 2023 — Rated 8 out of 10 by J.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

It would depend on the finances of the individual looking for support.

Report a concern   September 11, 2023 — Rated 10 out of 10 by B.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Staff very pleasant However would like to see fewer changes

Report a concern   September 11, 2023 — Rated 10 out of 10 by J.A.D.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My parents were both Injured and you were able to accommodate us at very short notice. I was not able to look after them as I have a career and a special needs son- so once the weekend was over, my parents would have been on their own if it were not for Nurse Next Door. Further, it was the long weekend! Finally, the caregivers that came to their house were wonderful. My parents really liked them! Thanks again!

Report a concern   August 29, 2023 — Rated 10 out of 10 by A.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

John was really kind :)
Thanks to him and to you folks for your help and flexibility! Reasonably priced service. Much appreciated.

Report a concern   August 25, 2023 — Rated 10 out of 10 by L.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

You were quick to act and conscious of keeping my apprised with everything that was happening.

Report a concern   August 25, 2023 — Rated 10 out of 10 by M.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I appreciate the great service by Nurse Next Door. Thank you so very much!

Maria was excellent removing my staples.

Thank you!

Report a concern   August 16, 2023 — Rated 10 out of 10 by S.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Absolutely the best gals. Helpful, kind on top of everything.

Report a concern   August 16, 2023 — Rated 9 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

great help

Report a concern   August 15, 2023 — Rated 10 out of 10 by L.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I had great need for your services. There were some services that others do not provide. However, for unfortunate reasons in my past, I would not have been able to put such funds in place for the services, & have been fortunate that my daughter could. It is expensive, but I understand why/ in recommending the 'Nurse Next Door' I would want to make sure the person I spoke to could afford it. I have been so fortunate to have your services & as I expect both our goals have been to work to my eventual independence! Farideh has been exceptional in this role, always positive & a special sensitivity to her clients needs. 'SO MUCH THANKS' to her!
Respectfully, Name removed

Report a concern   August 15, 2023 — Rated 10 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

We are happy with the services that your people do to my husband. So helpful

Report a concern   August 11, 2023 — Rated 10 out of 10 by S.M.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Both my husband and I are very pleased on care aid Marithez Sayson caregiving works.

Report a concern   August 9, 2023 — Rated 5 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My care giver Anne would rate a 10 but with the changes NND Vancouver, it has been rather confusing.

Report a concern   August 9, 2023 — Rated 10 out of 10 by C.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The front line staff are amazing. Friendly, helpful, knowledgeable and punctual.

Report a concern   August 9, 2023 — Rated 10 out of 10 by K.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurses next store sent a good associate to help me with the transportation I needed from my procedure ride home

Report a concern   August 9, 2023 — Rated 10 out of 10 by M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your nurse are very helpful and professional

Report a concern   August 8, 2023 — Rated 10 out of 10 by P.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly and caring staff

Report a concern   August 8, 2023 — Rated 5 out of 10 by B.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

To many nurses coming into my home very difficult for me to arrange my appointment when they keep changing

Report a concern   August 8, 2023 — Rated 9 out of 10 by M.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Good. On time

Report a concern   August 8, 2023 — Rated 10 out of 10 by K.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Good services. Understand senior’s need. Responsible, trustworthy and nice.

Report a concern   August 8, 2023 — Rated 10 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Ami the nurse is very caring and is concern for the well being of us. She has definitely become a friend.

Report a concern   August 8, 2023 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurses are very professional. They are polite and courteous . They know their job and duties. They do excellent work. They are always happy. they are always on time. I give them 10 out of 10

Thank you very much. First name removed Chan

Report a concern   August 8, 2023 — Rated 10 out of 10 by J.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They are very efficient.

Report a concern   August 8, 2023 — Rated 10 out of 10 by P.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Caregivers arrive on time and are very friendly and accommodating.

Report a concern   August 8, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Thank you so much Mojgan for your support toward my family!

I want to let you know Paul and Sia are amazing nurses.
🙏❤️

Report a concern   August 8, 2023 — Rated 10 out of 10 by D.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I am getting the best of care from all of your employees. I only once had asked your care giver to leave and I phoned the complaint problem to your office and was satisfied with the response. Thank you

Report a concern   August 8, 2023 — Rated 7 out of 10 by E.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

-

Report a concern   July 18, 2023 — Rated 10 out of 10 by P.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Prompt efficient, friendly service from
Fanny. We have become very good friends.
Name removed.


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