Nurse Next Door Vancouver
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2076 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2014 — Rated 8 out of 10 by D.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

good rapport with my uncle.
Report a concern   August 5, 2014 — Rated 10 out of 10 by E.B.R. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I feel that the Nurse working with my Mother is a great fit. She is confident, comfortable and everything we were looking for when hiring a Nurse.
Report a concern   August 3, 2014 — Rated 9 out of 10 by Bill Steven Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Consistent and thoughtful helpers/aides.
Report a concern   July 30, 2014 — Rated 9 out of 10 by S.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Likes CG Paramjit. She is really helpful.
Report a concern   July 3, 2014 — Rated 2 out of 10 by J.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

poor performance of the CG
Report a concern   June 28, 2014 — Rated 10 out of 10 by S.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Beth provides foot care for my elderly parents in New Westminster and for me here in Vancouver. She is a lovely person, whom we all have grown to know and like very much in the last 18 months. She is gentle, kind, patient, and very prompt to visit when called. Equally important is that Beth.is highly professional in caring for us; she is skilled, observant, and never seems rushed, characteristics that can mean the difference between comfort and agony with each step.
E
On the basis of Beth's care, I would recommend her highly, and i would not hesitate to request other services from Nurse Next Door, should the need arise.
Report a concern   June 24, 2014 — Rated 10 out of 10 by K.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Great caregiver!
Report a concern   June 22, 2014 — Rated 9 out of 10 by L.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

likes CG Kate .
Report a concern   June 22, 2014 — Rated 9 out of 10 by F.K.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

The Cg's that she has had in the past were very good. They were friendly and always helpful .
Report a concern   June 20, 2014 — Rated 7 out of 10 by A.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

CG did a great job.
Report a concern   May 23, 2014 — Rated 10 out of 10 by L.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Loves Eva . She is such a wonderful person . She really enjoys when she comes and see's her
Report a concern   April 29, 2014 — Rated 9 out of 10 by D.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

the service was great but I got better so it was unfortunate that I no longer need them
Report a concern   April 10, 2014 — Rated 6 out of 10 by K.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

CG has a no show- CLT was mad
Report a concern   March 31, 2014 — Rated 9 out of 10 by P.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Glad to get out of her house - only able to with CGs more freedom
Report a concern   March 31, 2014 — Rated 10 out of 10 by K.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Loved the caregivers
Report a concern   March 29, 2014 — Rated 9 out of 10 by C.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Your caregivers were invariably helpful and understanding and arrived in a timely fashion.
Report a concern   February 28, 2014 — Rated 8 out of 10 by B.K. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

it's not perfect but sometimes I feel like some of your people are not quite on time and the service is okay but these things get in the way. Clt husband said he would not keep NND employed if he didnt like us but that he feels the "world Class Service" makes him laugh.
Report a concern   February 28, 2014 — Rated 10 out of 10 by N.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Mrs. Last name removed says she rates us 100% for our foot care services with her! She says that her feet are in pretty bad shape but feels so much better after footcare and makes a huge difference.
Report a concern   February 26, 2014 — Rated 10 out of 10 by H.D. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Really loves CG Gowri .Don't like when schd is not correct and new person comes.
Report a concern   February 23, 2014 — Rated 7 out of 10 by D.F. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Client doesn't want to explain
Report a concern   February 19, 2014 — Rated 10 out of 10 by R.I.W. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

katie the social worker said that client loved ruth M . She was really good to hear and got a long with the client as well . She was a very good fit for client .
Report a concern   February 6, 2014 — Rated 10 out of 10 by S.J. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Beth Williston has been very kind and helpful, both to me, and to my parents.

Name removed
Report a concern   February 6, 2014 — Rated 8 out of 10 by A.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

quick to respond and nice staff
Report a concern   February 5, 2014 — Rated 8 out of 10 by H.A.S. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Things were efficiently done but the caregiver was young in age. Client would have preferred a more mature but overall very satisfied with service
Report a concern   January 31, 2014 — Rated 7 out of 10 by F.K.C. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

RN/LPN Level of staff was great but wasn't too pleased with the CG level of staff she received.
Report a concern   January 31, 2014 — Rated 10 out of 10 by J.H.J.B. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Impressed with the 24/7 of Care Services and the great Caregiver quality
Report a concern   January 27, 2014 — Rated 10 out of 10 by J.M. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

CG Baksish is a blessing. She has helped me get better. Shish is very hard working a understanding.
Report a concern   January 13, 2014 — Rated 5 out of 10 by M.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

Yet to find anyone who is a 10
Report a concern   December 13, 2013 — Rated 3 out of 10 by L.L. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

My home care aid is wonderful but I feel your service is too expensive and the communications between client and the Co. is very poor. Have to wait days to have a call returned. Sometimes my calls are never returned. Hence the #3 rating.
Report a concern   November 26, 2013 — Rated 5 out of 10 by S.G. Nurse Next Door Vancouver
What was the biggest reason for giving us this score?

I had trouble scheduling the appointment - was put on hold and then took the option to get a call back within 30 minutes(?). The call back never happened so I had to call again. Once the appointment was tentatively scheduled (NND had to check on whether someone was available), I had to call NND to confirm when it should have been the other way around. So, in summary, customer service was lacking - don't have much to say on the clinical side as the visit was less than 5 minutes (changing bandage).

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