- Phone: 604.228.4357
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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Generally reliable, polite, and helpful.
Nurses were punctual, were friendly and took good care of me.
Caregiver Cindy is professional, skilled and caring.
Phone staff are prompt and helpful.
I've had kidney disease for some years now.
IT takes a toll not only physically but mentally.
I get so tired of the monotony.......
My couple days off seriously helps me 🌸
Thank each of u for all that U do to keep this service running smoothly.
Your nurses came mostly on time. They are friendly and warm.
Most of your aides are caring, efficient and very clean
Joddie and Angel have both been very reliable and accommodating.
Great to have the assistance with my family member.
they are capable, kind and know their talent.
All of our care givers are friendly, and upbeat .
Patrick and Kate are both very caring and competent. They have succeeded with my father where hospital nurses and other professionals have failed. They are just excellent.
I requested fewer male nurses and now i have more than 1/2
Workers don’t know what they are doing
Not organized
Not professional
Not equipped with supplies
Excellent service
treated like gold
Emma Benson goes above and beyond her duties. She has brought me extra supplies when needed..She also has a beautiful personality. She’s beautiful inside and out. She’s exceptional.
Best care&professional
Joyce Ann one of our nurse is very very caring, help us with the stocks when we almost run out of 2,.5.
I am concerned about the large increase in the hourly rate. I only hope that my excellent care giver, Anne, will see an increase in her wages. I don't see any reason why there is a $149.00 monthly payment. It doesn't seem to do anything for me. If you are trying to keep seniors in their homes, this is s funny way of doing it.
Hello . your nurses are very professional, courteous, reliable, polite and knowledgeable. They know their duties and are always happy and always on time. Highly recommended and excellent service and they are very caring. I give them 10 out of 10
Thank you very much
First name removed Chan
I love and like thier service. They know what they are doing. They are friendly too.
Continued lack of communication between NND management and patient. I’ve said this before with no response.
Julia was an amazing resource and very helpful to us during a very stressful period for the family. Bryan was an excellent care giver. Very compassionate, capable and trustworthy. We were very pleased as a family with Nurse Next Door overall and the individuals we interacted with on a daily basis.
We have been very happy with the care Jacques Theo Galano-Tan has given to my husband Name removed.
Theo is very courteous, kind, patient & friendly & he is great with doing the exercises with my husband.
We have appreciated Theo”s care to my husband.
Thank you Theo on a job well done.
Julie Last name removed & Name removed
The pleasantness of all the women who helped us.
I get mentally tired of set up and take down.
My nurse that comes literally makes my world a little bit better !!!!
I appreciate the serve whole heartedly
She's kind and i dont feel uncomfortable I'm my own home.
Ask me in person?
Reliability and medical knowledge
They come on time and they are friendly
When trying to get out of my queen-sized bed with no rail to hold onto this morning, I slipped and ended up sitting on the one-step stool that I use daily to get in or out of bed. I was stuck and could not pull myself up to use my four-wheeled walker. I had to sit there and wait until my care helper from Nurse Next Door arrived a half hour later. It scared me when I began to wonder what I could do to save myself and could think of nothing.