Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 1864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2024 — Rated 5 out of 10 by R.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The monthly administration fee.

Report a concern   October 12, 2024 — Rated 10 out of 10 by F.C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your nurses are very responsible , good , excellent, friendly and helpful

Report a concern   October 12, 2024 — Rated 8 out of 10 by P.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Caregivers are excellent. Scheduling definitely needs improvement.

Report a concern   October 12, 2024 — Rated 5 out of 10 by D.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I have had trouble with billing. The money for invoices was not being taken out of my account meaning that I could have to pay a huge amount if I hadn't been checking. Now I have $156.45 taken out of my account with no invoice.

Report a concern   October 12, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door
Your nurses are very professional, courteous, reliable, polite and knowledgeable. They know their duties and are always happy and always on time. Excellent service. They are very caring and serious about their work. Highly recommended. I give them 10 out of 10

Thank you very much First name removed Chan

Report a concern   October 6, 2024 — Rated 10 out of 10 by C.T.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

good service and kindl ynurse

Report a concern   October 5, 2024 — Rated 10 out of 10 by C.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Rahima is hard-working, knowledgeable, kind patient and knows what to do in any situation we have faced so far. I have complete confidence in her being able to help me on this road to recovery. She is a very positive person. and that she impart a an atmosphere of positivity around her besides her strong skills as a caregiver. She has a very pleasant personality and is always willing to help with any task you might have at this stage.

Report a concern   October 5, 2024 — Rated 10 out of 10 by W.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Staff were delightfrl - all probided excellent services

Report a concern   September 23, 2024 — Rated 7 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Positive: Caregiver Cindy is excellent - bright, knowledgeable, kind and caring.
Scheduling person is very helpful.

Negative: Billing department never contacted me despite phone messages and emails.
Service has 3 hour minimum.
Service is expensive.

Report a concern   September 21, 2024 — Rated 9 out of 10 by P.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Nurse Next Door staff have been wonderful about matching the client to the right caregiver. Also, the caregivers have been wonderful at helping me with activities I need to do such as bathing, laundry, grocery shopping etc. but can't do since I had another seizure.

Report a concern   September 21, 2024 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

We have two "nurses" coming to our home, and both are very helpful. My husband is quite new on dialysis and almost deaf, but Joyce and Carol handle it very well.

Report a concern   September 21, 2024 — Rated 7 out of 10 by S.L.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurses are limited in quality of advice given.

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Dependability, communication.
I have already recommended you.
Prices, though perfectly understandable for the service being provided,
are not sustainable, unfortunately.
But what a boon your help has been to keep our business on track while
my Mom is recovering with us!

Report a concern   September 16, 2024 — Rated 10 out of 10 by F.C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Love the service provider by nurse next door. Very excellent servic e , no complains , no regrets. Good and friendly service, what else will I look for .

Report a concern   September 15, 2024 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I am very satisfied with the excellent service provided by my care givers, Kirsten & Freddie
(and Maria when She was in attendance) ! Kirsten is my main care giver and She does an excellent job along with ordering the supplies that I need on a Monthly basis.
Good work, Kirsten !
Grant Last name removed

Report a concern   September 15, 2024 — Rated 10 out of 10 by M.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Timely fashion,
Knowledgeable service,
Easy and quick to contact for help or changes to my schedule
Email me my schedule
Kind and caring when speaking other phone
Skilled and very good listener workers
Willing to serve from the heart
Nice to talk to asking how I am and suggesting any helps that your service may be able to provide
Always asking how I would like my food prepared

I Thank you and God for all the helpful personel you send me

May God bless you richly Amen 🙏

Report a concern   September 14, 2024 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Service has been consistent

Report a concern   September 10, 2024 — Rated 10 out of 10 by S.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Most aides very efficient and made life easier.

Report a concern   September 9, 2024 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door staff. Your nurses are very professional, courteous, reliable, polite , and knowledgeable. They know their duties and are always happy and always on time. Highly recommended, excellent service, and they are very caring, and they are very serious about their work. I give them 10 out of 10. Thank you very much, First name removed Chan

Report a concern   September 9, 2024 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very dedicated nurses

Report a concern   September 8, 2024 — Rated 8 out of 10 by T.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Competent and professional

Report a concern   September 7, 2024 — Rated 10 out of 10 by P.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Care aides are very helpful and do their job well.

Report a concern   September 4, 2024 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

We are happy with the work they have been doing.

Report a concern   August 31, 2024 — Rated 10 out of 10 by S.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent service, even if the price is beyond the reach of most.
You get what you pay for.
Thanks so much!!

Report a concern   August 31, 2024 — Rated 10 out of 10 by C.T.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

the courses are friendly and patient also perfashional

Report a concern   August 31, 2024 — Rated 8 out of 10 by D.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Bella was great glad to have had her help

Report a concern   August 30, 2024 — Rated 10 out of 10 by J.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

performance of both Care giver. Rickie & Nurse Julia

Report a concern   August 29, 2024 — Rated 10 out of 10 by D.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Yes
So far the nurses are very professional, respectful and polite.
I’m very happy with their assistance.

Report a concern   August 26, 2024 — Rated 10 out of 10 by D.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

reliable. good staff

Report a concern   August 24, 2024 — Rated 8 out of 10 by W.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Mostly good providers


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