Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 1783 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2012 — Rated 0 out of 10 by G.L. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

The client thinks that one caregiver brough bedbugs into the home.

Report a concern   March 27, 2012 — Rated 10 out of 10 by B.P. Nurse Next Door Vancouver (Clients)
What do you like about our services?

loves the monday caregiver! and the other are very good.

Report a concern   December 29, 2011 — Rated 8 out of 10 by F.O. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Everything has been running smoothly and the scheduling has been great.

Report a concern   November 30, 2011 — Rated 9 out of 10 by M.K. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Got service the next day which was great.

Report a concern   November 30, 2011 — Rated 5 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

Service was ok. He was in so much pain when he had service that he does not remember a lot of the service. There were only 2 service session and does not have enough basis to go on

Report a concern   November 30, 2011 — Rated 7 out of 10 by I.S. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Did not have staff to do the shifts.

Report a concern   November 29, 2011 — Rated 5 out of 10 by T.A.B.H. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

First 3 caregivers were a disaster. Current caregivers are great and pleased with them for over a year. Must make sure we place great caregivers from the first visit onwards.

Report a concern   November 27, 2011 — Rated 9 out of 10 by H.D. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Like Gowri she is good.

Report a concern   November 23, 2011 — Rated 10 out of 10 by P.H. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Caregiver is a really great worker.

Report a concern   November 4, 2011 — Rated 10 out of 10 by C.L. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Service was fantastic

Report a concern   October 31, 2011 — Rated 7 out of 10 by L.W. Nurse Next Door Vancouver (Clients)
What could we do to improve?

hard of hearing - has ongoing service -

Report a concern   October 31, 2011 — Rated 9 out of 10 by D.B. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Aiden had a great time

Report a concern   September 30, 2011 — Rated 9 out of 10 by L.M.N. Nurse Next Door Vancouver (Clients)
What do you like about our services?

very good but no one is perfect. Strong accent

Report a concern   September 30, 2011 — Rated 10 out of 10 by M.F. Nurse Next Door Vancouver (Clients)
What do you like about our services?

very nice staff.

Report a concern   August 30, 2011 — Rated 10 out of 10 by L.P. Nurse Next Door Vancouver (Clients)
What do you like about our services?

very punctual and very respectful. very good girls very attentive girls - Janen and maria are great!

Report a concern   August 30, 2011 — Rated 10 out of 10 by E.W. Nurse Next Door Vancouver (Clients)
What do you like about our services?

can't see why not its a bit expensive but i understand it. Very good caregiver -Maria V. She really enjoys her and is happy to have her.

Report a concern   August 19, 2011 — Rated 8 out of 10 by H.D. Nurse Next Door Vancouver (Clients)
What could we do to improve?

She has recommended us before.

Report a concern   July 26, 2011 — Rated 9 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What do you like about our services?

helpfull and willingness friendly

Report a concern   July 26, 2011 — Rated 10 out of 10 by C.L. Nurse Next Door Vancouver (Clients)
What do you like about our services?

She really likes the staff she gets

Report a concern   July 21, 2011 — Rated 10 out of 10 by A.F. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Cuurent Caregiver is wonderful

Report a concern   June 29, 2011 — Rated 9 out of 10 by D.R. Nurse Next Door Vancouver (Clients)
What do you like about our services?

- some nurses have not been so good - CG does not move furniture and only vacuums around. - CLT is visually impaired and has trouble seeing what CG does but has had complaints from her DTR stating the cleaning is not well done.

Report a concern   June 2, 2011 — Rated 9 out of 10 by J.G. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Can't say enough positive about CG Margie. CG Kim Cox also excellent. We need 50 more Margies. Full of energy exceeds expectations and did many things with out having to be asked. Estatic about Margie and Kim.

Report a concern   March 18, 2011 — Rated 5 out of 10 by J.L. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

employed care giver privately. No longer using NND. Client did not give specific reason.

Report a concern   November 30, 2010 — Rated 9 out of 10 by S.R. Nurse Next Door Vancouver (Clients)
What do you like about our services?

CG did a good job

Report a concern   November 12, 2010 — Rated 10 out of 10 by D.G. Nurse Next Door Vancouver (Clients)
What do you like about our services?

The promptness of a response when seeking help for my Mom. The individuals who cared for my Mom. The respect & dignity my Mom received from those helping her & the respect I received from the booking staff.

Report a concern   September 24, 2010 — Rated 8 out of 10 by C.S. Nurse Next Door Vancouver (Clients)
What could we do to improve?

No comments

Report a concern   September 21, 2010 — Rated 9 out of 10 by G.R. Nurse Next Door Vancouver (Clients)
What do you like about our services?

handy and helpful

Report a concern   September 9, 2010 — Rated 9 out of 10 by L.A. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Helped me out as required with my Mother. No complaints. Helped billed a trust relationship and showed my mother there are available services to help in this capacity and as her needs increase

Report a concern   September 4, 2010 — Rated 10 out of 10 by C.B. Nurse Next Door Vancouver (Clients)
What do you like about our services?

professional staff sent to help and accessible office staff

Report a concern   September 4, 2010 — Rated 10 out of 10 by S.F. Nurse Next Door Vancouver (Clients)
What do you like about our services?

We were very impressed with the service the interest and care of the helper. We will be using the service again sometime and hope to keep our line of communication open. We appreciate that we will probably not be able to have the same carer after a long gap but are confident we will be happy whom ever you are able to send.


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