What our clients think of us!

Top quality care and efficiency.
Friendly and personal.
Appreciate all they do in a professional manner.
Happy to welcome in my home.

Great experience from start to finish very happy

Quick response, there when we needed them, provided qualified people, and followed up.

I feel some of your employees need more training. Today Dec. 2 then young lady put in way too much laundry soap in the washer. It is taking her over an hour to remove excess soap and rinse the clothes in the bathtub.
It was also scary watching her use a knife in the kitchen . I did suggest a safer way.

Very quick service. Everything explained well. I have only heard a bit about how the service is going as I am not there, but I think the carers are working well for my husband.

Nurse next door is responsive and super helpful. Without these qualities, I would not be able to engage in the treatement I am doing. The nurses have been nice and competent and I trust the care. Thanks so much!

Very helpful and quick response.

Professional level care given by your care-givers

Ease of service

Because we never have to worry that my Mother (91) will be alone, even if one of the NND staff is sick or going on holidays. Such a great service!

My mom said one of her caregivers didn't have A lot of initiative and kept asking her what she should do. Also nobody told me when to expect a bill, and I kept calling for that, so that was a little disturbing for the family . But if you really need somebody quick everyone was very nice and very cooperative. So I would definitely recommend them

Scheduling is a nightmare with you. Things always changing, nurses not showing up, someone new all the time.

its a reliable and professional service that i trust and value.

The caretakers show up on time, are very respectful and competent, and give good care to my father.

The nurses were lovely. I asked for data on my mothers sleeping arrangements and thst was done excellently

Excellent care - compassion
Only hesitation is coverage and scheduling

Even though I made a list and walked them through where most things were I found myself repeating myself or reshowing them where to find gems.
The ladies were all very nice. But, I found Clarence the most helpful

Great communication to family members and great feedback from parents so far!

Staff are friendly and efficient --- Thank You

Everything was great communication was good although the first day the care aid was late over 45 mins. It was due to getting lost. Our house is not hard to find. and my mother was left alone for her first day home from the hospital, til they arrived. They were to arrive my 8 I left the house at 8 and not over showed til 8:45 ish.

If it were not for this mix up I would have rated a 9 the last nurse on the last day. Really just sat in the chair never offered to sweep or do any light duties. Everyone else was great.

We are still working out the kinks of the services and adjusting to receiving care givers into our lives. Thus far we have been satisfied and happy that our requests for changes have been accommodated.

Not to sure what all Nurse Next Door does do , but I am sure that if you are in need they can give some help weather big or small ,( thanks to the kidney clinic for letting us know about this program ,it’s a peace of mind ........

Satisfied with service

Nurse Next Door
Can help with every seniors need

Failure to find a care giver despite request weeks ahead.

friendly and very helpful staff

not providing services we signed up for. find they like to do minimum and then sit and relax on their phone etc.

My caretaker. She is considerate, kind, helpful and caring.

Some care aides are wonderful and some are are very untrained. Some sometimes the schedule is followed and sometimes it isn't .
Some days where we get no Care aid . It is up-and-down,
Larry

So far, you folks seem very responsive to Dad's personality and needs. This is really important!