Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 1864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 18, 2013 — Rated 8 out of 10 by K.Y. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

It has been very good. The caregiver has helped me a lot.

Report a concern   January 18, 2013 — Rated 10 out of 10 by M.A.P.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Completely satisfied with Nurse Next Door.

Report a concern   January 18, 2013 — Rated 10 out of 10 by G.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Loves the Caregivers. Thinks they provide her with 10+ care but thinks that Nurse Next Door should provide benefits to the Caregivers.

Report a concern   January 17, 2013 — Rated 5 out of 10 by S.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

didnt like the way the nurse did things. Wasnt comfortable with the nurse we sent however the nurse was really nice. It was nice whike i had them.

Report a concern   January 17, 2013 — Rated 10 out of 10 by J.E. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I appreiciate that cgs are always on time.

Report a concern   January 17, 2013 — Rated 8 out of 10 by M.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

She had a great caregiver before however she didn't need her anymore.

Report a concern   January 17, 2013 — Rated 7 out of 10 by A.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

no one is perfect and everything was satisfactory

Report a concern   January 17, 2013 — Rated 6 out of 10 by L.L.V. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

She wasn't really sure about why. However she stated that she would recommend NND to a friend.

Report a concern   January 17, 2013 — Rated 5 out of 10 by J.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

You seem to send out some pretty inexperienced people.

Report a concern   January 15, 2013 — Rated 10 out of 10 by H.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

She loves Gowri . Everytime she calls in and asks for Gowri she always gets her. She has told others about our services

Report a concern   January 9, 2013 — Rated 5 out of 10 by E.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Many CG's had very minimal english no training- One Male CG had no idea what was doing Had to send several CG's on the do not send

Report a concern   December 30, 2012 — Rated 10 out of 10 by L.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I have had very good service from Nurse Next Door. It's a service that people need. It has made all my worry disappear and I feel llike a person again. I wouldn't know what to do if I didn't have this help. I feel human again because I'm not a burden to people and I can do things for myself.

Report a concern   December 27, 2012 — Rated 10 out of 10 by F.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

client realizes you can get a miz of caregivers from differenct companies but on the whole - Nurse Next Door has been good.

Report a concern   December 27, 2012 — Rated 10 out of 10 by W.K.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Her caregiver is great!

Report a concern   December 6, 2012 — Rated 5 out of 10 by E.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Some of your "nurses" are not! While a few are very well trained there were quite a number with very little knowledge how to handle ill,weak patient released from hospital, some have language barriers and are unfamiliar with Canadian food preparation. Management are helpful and very willing to help. I would suggest better employee selection and especially training before naming your company "NURSES" next door"!

Report a concern   December 6, 2012 — Rated 10 out of 10 by L.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Erenita is fantastic and she has been doing a great job. She is a fantastic girl

Report a concern   December 4, 2012 — Rated 10 out of 10 by L.O.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Naoki was such a good CG. He took care of Mr so well and for that they are so greatful

Report a concern   November 28, 2012 — Rated 8 out of 10 by D.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

she was late coming. 15 min late. her driving was good and talking.

Report a concern   November 28, 2012 — Rated 5 out of 10 by K.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

some I liked some I didn't some choices. Not as good as the girls at St. Elizabeth. Sometimes I hesistate to use the services NND.

Report a concern   November 21, 2012 — Rated 9 out of 10 by C.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Caregiver was amazing and husband got on very well with her. Only downside is its too expensive.

Report a concern   November 21, 2012 — Rated 10 out of 10 by J.A.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

hella does a fine job and is very happy with her

Report a concern   November 21, 2012 — Rated 10 out of 10 by M.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hella does an amazing job

Report a concern   November 13, 2012 — Rated 8 out of 10 by H.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

at times the nurse wasnt working very hard she was sitting ant knitting

Report a concern   November 8, 2012 — Rated 10 out of 10 by P.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

very satisfied punctual do what I wish and all of the staff are great.

Report a concern   November 6, 2012 — Rated 7 out of 10 by E.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Sometimes I'm upset with you and not. I have changed it to a thursday to accomadate for the girl but it's not as convieniante for me. Another thing annoyed me is I do not like to be called on holidays or Sunday.

Report a concern   November 6, 2012 — Rated 8 out of 10 by S.T.S.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

CG who comes every wednesday

Report a concern   October 31, 2012 — Rated 5 out of 10 by T.A.G.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I never got the same person from week to week. I got a different person and would have to explain again what I wanted. Some CGs were not very adequate for cleaning & one person who kept dropping things was known as "Crash"

Report a concern   October 30, 2012 — Rated 8 out of 10 by L.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Some are great cora and liz were and some were not as great.

Report a concern   October 24, 2012 — Rated 9 out of 10 by M.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very happy with the service provided while we were waiting for public home care service to start.

Report a concern   October 15, 2012 — Rated 10 out of 10 by S.N. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very impressed with the professionalism of NND staff and with the level of care provided by RN Delvin


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