What our clients think of us!

No consistency on workers and the expectations

Reliable, friendly, helpful..,

Skill and attitude of Sue and Kavita.

I was at my father's house yesterday and looked in his fridge. There was no fresh food for him to eat, no milk and none of the frozen dinners had been prepared for him that I dropped off over a week ago. I have made it very explicit in my instructions to NND that the PRIMARY reason that they are there is to ensure that he has food to eat. I may have given a lower score except that the caregivers are always very kind and they do a good job at the housekeeping.

The nurses are kind, anxious to help in any way they can... they are like family (in the best sense of that overworked word, and their help has made all the difference in the world to me.

The care my father receives

Service is good, price is quite high

Prompt delivery of service when required for my elderly mother; regular updates; very friendly, professional staff. The entire crew from the intake call to caring for my mother was exemplary.

Reliability and good communication

The caregivers, Jeslin, and Charmaine, are very pleasant and efficient. My father always looks forward to their visits. Also, my dealings with Craig and the scheduling staff have been very positive. They have been very helpful and cooperative in ensuring that my father is well taken of by Nurse Next Door caregivers.

Overall, the care aids are good. We currently have Debbi coming in on a one day a week basis and she is very good. She shows a genuine care for my wife and is able to do all her assigned tasks very well. I have great confidence in leaving my wife in her care. I get the sense that the overall company is well organized.

Reliable efficient service and care!

My family have had caregivers from Nurse Next Door for around 8 years now. The caregivers have been very good. It is also wonderful to have consistent people assisting my parents.

Has no timing, that's my biggest concern. Service should be early for clients who takes medications.

Hi the service we received and flexabilty for contacting someone anytime for support and our needs is why I would recommend you.

Ivy takes really good care of our Mom

The cost. Good help.

Becouse you are always helpful when I need you.

Communication , Care , scheduling have all come up to a high standard. We had some bumps at the beginning

Scheduling confirmations were not always received. Different scheduler each time.

Wonderful nurses and caregivers. NND was not able to find someone to take the Sunday, May 20 morning shift, which would leave a senior who requires care, vulnerable.

I was more than impressed with the excellent quality of patient care given by Nurse Next Door. From start to finish they listened to every concern and addressed all questions with compassion and clarity. The individualized care of service is amazing. Every aspect from scheduling to smallest requests the Nurse Next Door staff makes a one hundred percent effort. Really amazing, Nurse Next Door are the “Disneyland” of personal and professional home care. I will gladly refer anyone towards their care. My deepest thanks to all of you who made my recovery so much better than I ever expected.

The foot care provider for my mom is wonderful. Offering suggestions to my mom for extra care to her feet in between treatments.

missed appointments, but scheduling was very good

for good service

Very good overall
Laurel is great
Seema pretty good but could improve

The flexibility of the program

More than happy with the service. All staff are helpful and do a great job. This is a fantastic service. I would be more than happy to recommend your services.

The excellent service provided by Barb Abel.

You’ve sent good staff and you are responsive and communicate well.