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based on 2034 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very helpful and always asked if there was additional chores they could help with.
Lani and Perla have been angels to our Mom and we couldn't ask for better care and service. We couldn't do it without their help. They are both exceptional caregivers and would recommend them to anyone.
We like the flexibility of service, especially for holidays and sick time of the staff. It has been a stress free experience.
Level of organization, care from the caregivers and communication! All very outstanding!
I'm very happy that your service exists 😊 Thanks so much!
Very helpful and accommodating,
Rough start at beginning but now settling in
Do a good job
Reliable
Available on short notice
You guys are very good
But ....
every one is different so it depends on the porson
My family has been working with Nurses Next Door for a few years now. We have excellent caregivers currently looking after my sister’s complex care needs. We don’t know what we’d do if we didn’t have them. They not only provide my sister with excellent, loving care, but they provide my family with peace of mind. The situation would be very difficult without them in our lives.
As caregivers, we need to ensure that everyone is supported, not just the client, but the caregivers that provide this needed service. A good, living wage, with benefits is my wish for all caregivers.
A huge thank you to Ivy IIano for meeting with myself and mother today. She is extremely warm, kind and thoughtful in her approach; a wonderful Care Designer representing your company.
Care has been conscientious and compassionate.When there were staffing issues the communication was clear and timely
The company appears to be well organized, friendly and accessible.
responsive schedulers
The quick organization of support
They were efficient with the start up process and my mom is happy every time they come
Your in house personal is great ,they care and understand ,but the clinent should not have to every day ask what time are you here tomorrow ,there should be a schedule done up . Or a simple phone call works to let them know who is coming and at what time ....
very caring and knowable
Friendly, helpful, knowledgeable, and the one I ha ve Monday to Thursday always on time! The one I have Friday to Sunday is always late!
The feeling that I was in good hands. From the initial consultation with Laurel and the final goodbye to Liza I had no concerns about my post op care. It was peace of mind, exactly what I needed to have a successful recovery. Thank you a million times over. DGB
Beulah!
Lisa is wonderful with my 87 yr old father and it puts his mind to rest when she comes to set up his PD machine
It starts with a well organized company with procedures in place. This gives me some confidence that we will receive the requested service.
We have only started getting your help, there were issues getting the help all in place (due to employees quitting) and I think it only fair to wait a bit to see how things settle.
I am satisfied with the care, but it is quite pricey..
The assistance and communication from Nurse Next Door to the client is exceptional.
Friendly staff , helped in a pinch, went above and beyond to accommodate my emergency request
Both Rose and Beulah were very attentive, very helpful with practical matters and receptive to requested needs. Also very friendly, personable, and fun to spend time and talk with. They were both extremely professional and obviously take lots of pride in doing their jobs well.
NND sent me nurses/carers who had no experience of dealing with a sling and ceiling lift..!?
very organized