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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hella is a lovely person. Like the service.
everybody is really good and really fun
Didn't have much experience - didn't like the girl as much -the first girl was totaly unsuitable and the night time girl rushed out at 8am.
Dependability.
Very efficient excellent. We are top in the industry.
Happy with service.
Schedule worked welll.
Only had us for two days two hours each. Service was fine no complaints.
I love the woman that comes and visits me
was getting too hard to get in the corners. Maria i believe is comming by on wednesday she's great!
Great quality people.
Too many new people showing up. Some couldnt drive felt some did not have the skills. Did not feel safe with some of the drivers. Staff in now are doing a good job. The communication between CGs and CSC has been sub par trip to california ended poorly due to not getting picked up at her hotel. Not a one off. Spoke to Jonathan in the past and really likes him.
Service is good but cost is too high. He does not like how much of the cost goes towards overhead rather than directly to the caregiver and I think was suggesting that he would rather pay a private caregiver directly.
Gave a 5 but mentioned that the caregiver was great? Also that she was always on time - I think he may not have understood the scale.
All of the care givers are soo wonderful
My CG is wonderful. Very lucky
No Problems. Good Service.
The current girl she has is a treasure; however the first three girls were terrible. She does not like that she has to pay 1.5x on Monday holidays.
Like the caregiver and consistency of care with same caregiver. Dont like the message when on hold doesnt sound authentic.
Always so obliging and there when she needs us.
The client thinks that one caregiver brough bedbugs into the home.
loves the monday caregiver! and the other are very good.
Everything has been running smoothly and the scheduling has been great.
Got service the next day which was great.
Service was ok. He was in so much pain when he had service that he does not remember a lot of the service. There were only 2 service session and does not have enough basis to go on
Did not have staff to do the shifts.
First 3 caregivers were a disaster. Current caregivers are great and pleased with them for over a year. Must make sure we place great caregivers from the first visit onwards.
Like Gowri she is good.
Caregiver is a really great worker.
Service is fine