Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 1864 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2012 — Rated 6 out of 10 by R.Z. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Service is fine

Report a concern   September 28, 2012 — Rated 10 out of 10 by J.A.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hella is a lovely person. Like the service.

Report a concern   September 27, 2012 — Rated 9 out of 10 by P.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

everybody is really good and really fun

Report a concern   September 27, 2012 — Rated 7 out of 10 by B.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Didn't have much experience - didn't like the girl as much -the first girl was totaly unsuitable and the night time girl rushed out at 8am.

Report a concern   September 26, 2012 — Rated 10 out of 10 by C.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Dependability.

Report a concern   August 31, 2012 — Rated 10 out of 10 by L.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very efficient excellent. We are top in the industry.

Report a concern   August 31, 2012 — Rated 10 out of 10 by E.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Happy with service.

Report a concern   August 31, 2012 — Rated 10 out of 10 by S.E. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Schedule worked welll.

Report a concern   August 31, 2012 — Rated 10 out of 10 by I.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Only had us for two days two hours each. Service was fine no complaints.

Report a concern   August 30, 2012 — Rated 9 out of 10 by S.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I love the woman that comes and visits me

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

was getting too hard to get in the corners. Maria i believe is comming by on wednesday she's great!

Report a concern   June 29, 2012 — Rated 9 out of 10 by J.J. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Great quality people.

Report a concern   June 28, 2012 — Rated 6 out of 10 by C.E. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

Too many new people showing up. Some couldnt drive felt some did not have the skills. Did not feel safe with some of the drivers. Staff in now are doing a good job. The communication between CGs and CSC has been sub par trip to california ended poorly due to not getting picked up at her hotel. Not a one off. Spoke to Jonathan in the past and really likes him.

Report a concern   June 27, 2012 — Rated 7 out of 10 by A.B.F. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Service is good but cost is too high. He does not like how much of the cost goes towards overhead rather than directly to the caregiver and I think was suggesting that he would rather pay a private caregiver directly.

Report a concern   June 27, 2012 — Rated 5 out of 10 by J.F. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

Gave a 5 but mentioned that the caregiver was great? Also that she was always on time - I think he may not have understood the scale.

Report a concern   June 26, 2012 — Rated 10 out of 10 by P.H. Nurse Next Door Vancouver (Clients)
What do you like about our services?

All of the care givers are soo wonderful

Report a concern   June 19, 2012 — Rated 10 out of 10 by A.F. Nurse Next Door Vancouver (Clients)
What do you like about our services?

My CG is wonderful. Very lucky

Report a concern   May 31, 2012 — Rated 10 out of 10 by F.O. Nurse Next Door Vancouver (Clients)
What do you like about our services?

No Problems. Good Service.

Report a concern   May 30, 2012 — Rated 7 out of 10 by T.A.B.H. Nurse Next Door Vancouver (Clients)
What could we do to improve?

The current girl she has is a treasure; however the first three girls were terrible. She does not like that she has to pay 1.5x on Monday holidays.

Report a concern   May 24, 2012 — Rated 8 out of 10 by H.D. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Like the caregiver and consistency of care with same caregiver. Dont like the message when on hold doesnt sound authentic.

Report a concern   May 24, 2012 — Rated 10 out of 10 by D.R. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Always so obliging and there when she needs us.

Report a concern   March 27, 2012 — Rated 0 out of 10 by G.L. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

The client thinks that one caregiver brough bedbugs into the home.

Report a concern   March 27, 2012 — Rated 10 out of 10 by B.P. Nurse Next Door Vancouver (Clients)
What do you like about our services?

loves the monday caregiver! and the other are very good.

Report a concern   December 29, 2011 — Rated 8 out of 10 by F.O. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Everything has been running smoothly and the scheduling has been great.

Report a concern   November 30, 2011 — Rated 9 out of 10 by M.K. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Got service the next day which was great.

Report a concern   November 30, 2011 — Rated 5 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

Service was ok. He was in so much pain when he had service that he does not remember a lot of the service. There were only 2 service session and does not have enough basis to go on

Report a concern   November 30, 2011 — Rated 7 out of 10 by I.S. Nurse Next Door Vancouver (Clients)
What could we do to improve?

Did not have staff to do the shifts.

Report a concern   November 29, 2011 — Rated 5 out of 10 by T.A.B.H. Nurse Next Door Vancouver (Clients)
How did we disappoint you and what can we do to make things right?

First 3 caregivers were a disaster. Current caregivers are great and pleased with them for over a year. Must make sure we place great caregivers from the first visit onwards.

Report a concern   November 27, 2011 — Rated 9 out of 10 by H.D. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Like Gowri she is good.

Report a concern   November 23, 2011 — Rated 10 out of 10 by P.H. Nurse Next Door Vancouver (Clients)
What do you like about our services?

Caregiver is a really great worker.


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