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based on 2076 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
It's hit and miss with the workers, some good some not
Nurse Next Door is the best ❤️🙌🏻
Nurse Susan is the best caregiver ever...
Very caring, kind, and helpful staff.
Laurel's service and commitment were impeccable. But, my husband's sudden illness caught us off-guard, and we were forced to quickly switch from an "at-home care" to "at institution". As a result, our experience with your service was a total of 8 hours involving 3 workers beside Laurel. We will be in touch Laurel when we need at-home care in the future.
Sincerely,
Hisako Kurotaki (Mrs. Name removed)
Everyone we have dealt with is friendly, and very open to constructive comments regarding doing things in a way which the client wants it to be done, while also explaining their own training.
Very reliable and caring
I was able to make the client happy
I am not impressed with the number of care workers and schedule changes at the last minute. I am also not impressed that many workers do not read the care plan.
Company is professional, and the person you sent (Lorraine) is conscientious.
very organized
They were very helpful and always asked if there was additional chores they could help with.
Lani and Perla have been angels to our Mom and we couldn't ask for better care and service. We couldn't do it without their help. They are both exceptional caregivers and would recommend them to anyone.
We like the flexibility of service, especially for holidays and sick time of the staff. It has been a stress free experience.
Level of organization, care from the caregivers and communication! All very outstanding!
I'm very happy that your service exists 😊 Thanks so much!
Very helpful and accommodating,
Rough start at beginning but now settling in
Do a good job
Reliable
Available on short notice
You guys are very good
But ....
every one is different so it depends on the porson
My family has been working with Nurses Next Door for a few years now. We have excellent caregivers currently looking after my sister’s complex care needs. We don’t know what we’d do if we didn’t have them. They not only provide my sister with excellent, loving care, but they provide my family with peace of mind. The situation would be very difficult without them in our lives.
As caregivers, we need to ensure that everyone is supported, not just the client, but the caregivers that provide this needed service. A good, living wage, with benefits is my wish for all caregivers.
A huge thank you to Ivy IIano for meeting with myself and mother today. She is extremely warm, kind and thoughtful in her approach; a wonderful Care Designer representing your company.
Care has been conscientious and compassionate.When there were staffing issues the communication was clear and timely
The company appears to be well organized, friendly and accessible.
responsive schedulers
The quick organization of support
They were efficient with the start up process and my mom is happy every time they come
Your in house personal is great ,they care and understand ,but the clinent should not have to every day ask what time are you here tomorrow ,there should be a schedule done up . Or a simple phone call works to let them know who is coming and at what time ....
I am very happy with my caregivers compassionate and careful concern for me. She assists in a way that is not at all intrusive. She is thoughtful and most kind.