Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.6 out of 10 based on 1698 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2015 — Rated 9 out of 10 by J.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

great service felt comfortable with her caregiver and was very happy. Fantastic services!!
Report a concern   January 14, 2015 — Rated 8 out of 10 by K.V.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Nights are less interrupted with everything going smoothly. The nurse does not hesitate to get assistance from higher level if necessaary, making things easier and giving us a peace of mind.
Report a concern   January 14, 2015 — Rated 2 out of 10 by W.O. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Poor communication. Lack of follow-up. Inconsistencies. Confusion. Lack of professionalism.
Report a concern   January 1, 2015 — Rated 10 out of 10 by M.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

my girl is very capable and obliging Thank you. Name removed
Report a concern   December 23, 2014 — Rated 8 out of 10 by M.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your employees are very competent. I had Makari and thoroughly enjoyed her.
Report a concern   November 28, 2014 — Rated 9 out of 10 by P.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The back-up of the agency to ensure coverage in case the caregiver is ill.
Report a concern   November 25, 2014 — Rated 10 out of 10 by Bill Steven Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Caring individuals who get to know their clients.
Report a concern   November 18, 2014 — Rated 8 out of 10 by M.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Our caregiver has been wonderful, but there were some issues with notification etc. at the beginning from the call center.
Report a concern   November 15, 2014 — Rated 9 out of 10 by P.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I manage care from a remote location and have absolutely no complaints. NND is never there when I visit and my brother is unable to articulate his level of satisfaction. The 24/7 caregivers also have only provided positive feedback.
Report a concern   November 13, 2014 — Rated 10 out of 10 by L.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Kate is great and helps client a lot
Report a concern   October 2, 2014 — Rated 10 out of 10 by W.B.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Chantelle is very good. Likes her a lot Always does what is asked of her
Report a concern   August 13, 2014 — Rated 8 out of 10 by M.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Our care provider Clementine is amazing but would look for something a little more affordable.
Report a concern   August 9, 2014 — Rated 8 out of 10 by D.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

good rapport with my uncle.
Report a concern   August 5, 2014 — Rated 10 out of 10 by E.B.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I feel that the Nurse working with my Mother is a great fit. She is confident, comfortable and everything we were looking for when hiring a Nurse.
Report a concern   August 3, 2014 — Rated 9 out of 10 by Bill Steven Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Consistent and thoughtful helpers/aides.
Report a concern   July 30, 2014 — Rated 9 out of 10 by S.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Likes CG Paramjit. She is really helpful.
Report a concern   July 3, 2014 — Rated 2 out of 10 by J.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

poor performance of the CG
Report a concern   June 28, 2014 — Rated 10 out of 10 by S.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Beth provides foot care for my elderly parents in New Westminster and for me here in Vancouver. She is a lovely person, whom we all have grown to know and like very much in the last 18 months. She is gentle, kind, patient, and very prompt to visit when called. Equally important is that Beth.is highly professional in caring for us; she is skilled, observant, and never seems rushed, characteristics that can mean the difference between comfort and agony with each step.
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On the basis of Beth's care, I would recommend her highly, and i would not hesitate to request other services from Nurse Next Door, should the need arise.
Report a concern   June 24, 2014 — Rated 10 out of 10 by K.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great caregiver!
Report a concern   June 22, 2014 — Rated 9 out of 10 by L.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

likes CG Kate .
Report a concern   June 22, 2014 — Rated 9 out of 10 by F.K.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The Cg's that she has had in the past were very good. They were friendly and always helpful .
Report a concern   June 20, 2014 — Rated 7 out of 10 by A.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

CG did a great job.
Report a concern   May 23, 2014 — Rated 10 out of 10 by L.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Loves Eva . She is such a wonderful person . She really enjoys when she comes and see's her
Report a concern   April 29, 2014 — Rated 9 out of 10 by D.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

the service was great but I got better so it was unfortunate that I no longer need them
Report a concern   April 10, 2014 — Rated 6 out of 10 by K.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

CG has a no show- CLT was mad
Report a concern   March 31, 2014 — Rated 9 out of 10 by P.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Glad to get out of her house - only able to with CGs more freedom
Report a concern   March 31, 2014 — Rated 10 out of 10 by K.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Loved the caregivers
Report a concern   March 29, 2014 — Rated 9 out of 10 by C.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your caregivers were invariably helpful and understanding and arrived in a timely fashion.
Report a concern   February 28, 2014 — Rated 8 out of 10 by B.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

it's not perfect but sometimes I feel like some of your people are not quite on time and the service is okay but these things get in the way. Clt husband said he would not keep NND employed if he didnt like us but that he feels the "world Class Service" makes him laugh.
Report a concern   February 28, 2014 — Rated 10 out of 10 by N.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Mrs. Last name removed says she rates us 100% for our foot care services with her! She says that her feet are in pretty bad shape but feels so much better after footcare and makes a huge difference.

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