What our clients think of us!

Bri is absolutely the most caring nurse we could have wished for

My “nurse next door” is fantastic. She sees things that need to be done even before I do. She helps me with laundry, feeding the dog, changing sheets on my bed, meal preparation, washing my hair, and she’s great company. I don’t know how I managed before we found “Nurse Next Door”.

Difficulty communicating as primary caregiver.

Jennifer

Prompt friendly fast

Competency and friendliness.

My recommendation for Nurse Next Door would be accompanied with caveats. The care schedulers do their best; however, they can only work with the calibre of care providers available. I have had numerous instances where scheduled caregivers have cancelled at the last minute. Illness does happen and emergencies happen, but when it is the same caregiver repeatedly cancelling, I would expect that this caregiver to be removed from scheduling. It may be they are not a good fit for this type of work.

Nurse Next Door must operated under the premise that the family members are NOT available to fill in. There is a reason why Nurse Next Door has been contracted to provide care. If the family members were able to do so, they would be doing so.

So if someone were to ask me if I would recommend Nurse Next Door, this is what I would say.

The nurse that came was great, this is all new to us, unfortunately we are putting the machine on hold for now, Mart was just not able to drain properly and the machine kept alarming all night. we have gone back to the manual twin bag for right now and may try the machine later, if we do we will have the Clinic get back in touch with you. Again the nurse was great, really appreciated it.
Thank you, Linda

I would go higher but the prices are a little high.

Staff are well trained and caring. Take a minute to make sure you are ok.

My sister currently has a very reliable, friendly and competent helper.

My mom and I are very happy with the services by Nurse next door for the caregiver and the nurse foot care. My mom is doing really well with these services. Thabk you, Kristine Last name removed

Consistent service, at last

My caregiver Govita. Is a gem. No on better

Because you deserve it

The great and awesome service that Nurse Next Door provides

The quality of the caregivers could not be more caring! The management end is so insightful and seems to know what the client needs before the client does..feel fortunate to have been directed to Nurse Next Door.

You listened and resolved our initial problems successfully. We now have an individual well suited to our needs ... very happy.

We sincerely appreciated the Care that was given to my Mother by Raja, Sunita, Thelma and Sandy. They were attentive, professional, caring. It was with their care that my Mother has recovered miraculously from her injury. They also gave excellent support to family who assisted in her care. What a great team !

There were a couple of less than satisfactory nurses.

There were also a couple of exemplary ones.

And so, as always happens, the good ones are brought down by the not so good

My "nurse next door," Jennifer, was simply wonderful. Cheerfully completed all her tasks and taught me some yoga stretches. Very helpful.

We have a wonderful caregiver, but

1. It would be nice to have follow up from the care designer once or twice a year

2. There should be a note on our file, so we don't get unnecessary & really irritating calls from schedulers

Staff have been very attentive and compassionate!

Some caregivers are more on the ball than others and the arrival times are not always accurate,as in yesterday I was informed that it was 8 am but had been changed to 9 without our knowledge.However the quality of care is good and much appreciated.

Nurses are very professional, with sense expertise and very reliable. They are so nice

The personalized service.

The ladies are always on time, efficient and helpful. I’m happy with them.

The care aides are very compassionate and attentive to the needs of the client. They are very reliable and willing to work around scheduling.

poor service consistency

I gave this score as i was very pleased with all the nurses .