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based on 2118 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sarah has been a fantastic help for me. She helps me with all the things that I can’t safely do on my own. ….which is also a huge help to my family members who were trying to help me, despite their already busy lives, before we had Sara coming to help. I have already enthusiastically recommended Nurse Next Door to others.
not quite tidy & no motivation.
Company and flexibility with choice of meals provided
Nurse are friendly and professional.
Needs to be more communication of what tasks were performed and what care was given with the client or the client's family. Also, more training for caregivers.
I'm happy with the help I have gotten.
Randy is an excellent care aid. He treats my mom as he would his own mom. He is a very caring, patient and respectful.
Notification of visit time changes
Christina is a great listener; she is responsive to my needs, she comes up with some good ideas to be of service to me, she’s very smart and remembers where things are so I don’t have to tell her every time, she’s prompt , friendly and down to earth. I’m grateful to have her as my service provider
Well, there was some confusion about my escort from the hospital on the day I was supposed to be picked up, but it all worked out and on time as well.
friendly nurse
Both nurses attending to my recovery were polite, professional, and personable. Laurel was very communicative, and helpful. Sunitha, and Inderjeet were both very helpful.
The help we received was exceptional, friendly, knowledgeable and understanding. They both went above and beyond what was required.
Very efficient and nice to talk to.
No nurse comes to my home without informing before on June 6.
Daily nurses are changed too often.
Professional, on-time, caring, and so much more.
Excellent service
it would be hirer but it's been a challenge to find a consistent care provider over the last year.
Friendly and caring nurses.
Caregiver you sent was great - very effective and caring.
Then professional services they perform
Josie
Hi.
The people who come to your home to help you to get over you problems.
May they be great or small they bring comfort to all. They are polite and respectful to all !
Name removed.
np special reason .I would say this is average score.
The friendliness and helpfulness of the nurses.
My nurse next door is incredibly helpful and is wonderful company. She quickly sees what I need help with and takes care of it. I feel very lucky to have her.
Extremely reliable, very knowledgeable and answers most of my questions.
Because simply you are amazing !!
They showed up a few hours after I called!
Service is Excellent . The people who come to your home and office phone calls are polite
and friendly in every way.
Ida & Name removed.