What our clients think of us!

Your communications are excellent, keeping me informed of changes to our schedule.
We are enjoying the care Peyton provides, notwithstanding she is still gaining experience. What is you advise about my offering her comments on how she performs some things ... do we do on-the-job mentoring?
Thanks

The worker who comes.

All the nurses are so wonderful, kind, patient and friendly. A true blessing from God for people like myself who are suffering from an illness. Thanks so much!

Our. nurse, Ella, is THE BEST! She truly cares about the health of her patient-my husband. She never skips the things she’s to check for. Takes her job seriously. Takes out the garbage from my husband’s room AND has brought in the empty garbage cans from outside when it was raining!!!

Too many cancellations.

I still am not getting consistent weekend coverage

BTW this. score was supposed to be 6’ not 4 but I am technogy stupid,and ,not sure how reverse and change the score!
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I just started this service but both of the nurses I have met so far have been very friendly and efficient.

Great service, always on time and a real person to talk too.

The old ladies feet and mood and energy came back to good health with NND care!

I am so thankful for the care that is given to my dad. He can be a horrible person to deal with and everyone does it with a smile. I love the updates I am given and that everyone calls me with any questions or concerns.

The great service and friendly friendliness of the staff.

The people are very nice.

My parents are thrilled with the service. I thought they might not like having someone new in their midst but they are enjoying the company of someone new!

Jessie was fantastic with my grandparents. Kind, calling and compassionate. We could tell that she really enjoys what she does and genuinely cares. We are extremely pleased with her.

John was AMAZING!!

So friendly, genuine and compassionate. Extremely patient. Truly cared about my safety and wanted to make me as comfortable as possible post surgery. Tried his best to set me and my mother up with solutions to help me with my mobility.

I hope to see John again! I can’t imagine my first day post surgery with anyone but John.

Thanks,

First name removed

With NND, it is possible for the elderly to stay in their homes, which many of them want to do

Friendly
Polite
Informative
Helpfull

We have appreciated the service and the care aid has been good with my husband. She is very good with household assists (making my husband's favourite cookies with him, doing lunch, going for walks, doing laundry and dishes.
unfortunately, she doesn't enjoy reading with him or playing cards which would be good stimulation for him.
I am grateful to have the 4 hours away for some respite every 2 weeks.

Minimum 3 hours bookings

Ability to change appts. And Laurel’s help.

Efficient
Friendly
Knowledgeable

Dependability
Pleasant attitude
Competent
Job well done

You are absolutely efficient in every way.

Excellent service and management

Cheerfullness and good food!

All are very nice & do an excellent job. There are few things of the personal care that they are unable to do
due to some restrictions.

My sister is very happy with her helper.

contracted out by VCH and no communication with VCH when NND could not find a worker for certain times. Also, had challenges with some care aides - one would do an assessment at beginning of shift with doing a BP/HR, etc and she was a care aide. Another worker would be asking to leave earlier than scheduled so would not miss the bus.

I would give you a 10 if you were a little more affordable. Otherwise, you were great.

The care from all the LPN’s that I had was prompt, very professional, capable, caring, and all were very pleasant women.
I felt confident that I was being properly cared for....