based on 250 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the folks that work at the Garden Home location. They are fun, kind, engaged and great with our animals, and remember their names!
The people are truly wonderful. They care about the dogs.
Check in process
Staff
Cleanliness
The staff and the care they provide to my pet. They are friendly, personable and responsive. I have been a client since March 2020 and trust them completely!
A question. How can I improve the daily life of my beloved dog?
An easy answer to a complicated question. Bring them to Dogtopia for a full day of activities under excellent supervision. It has changed my life and the life of my dog, providing us with time to enjoy ourselves throughout the day and less stress. Thank you Dogtopia!
My dog and I were warmly greeted when entering. I was given a tour of the facility while my dog was evaluated. Everything looked clean and the dogs I saw were clearly having an enjoyable time. My dog stayed to play for several hours and was a happy pup when I picked him up. We signed up to begin weekly visits next week. We are looking forward to it.
We're going to miss playdays until our pup can come back again. He really enjoys himself!
Staff are friendly and accommodating. Being able to drop your dog off without an appointment. Facility is well kept and safe for dogs. Happy we found out about them since conveniently located!
not sure
The staff is very friendly and responsive. My dog loves it!
the staff is wonderful
There’s so much to love about Dogtopia Cherry Hill, but the core of what makes this location so great is the staff. Everyone is friendly, communicative, and patient. Savannah, Casey, and Lucia provide updates and are always wonderful to talk to!
I love that I can leave Dora in your hands and know that she is being well taken care of and safe. I also love that she loves coming to Dogtopia. She gets so excited when we pull up and can't get inside fast enough to see her friends both fur and human.
Always available. Great staff. Always welcoming.
Highly recommend
I love the ease and convenience of setting up appointments. I love the cleanliness and organization of the facility. I truly love the peace of mind and security that I feel that my doggo will be extremely well cared for, loved and attended to, and kept safe during his stay. I love the giving back spirit through Dogtopia's foundation. I am super thankful for such a great staff that truly cares and loves my pup.
Everyone in the staff is so nice and I am totally comfortable that my dog is receiving the best care
The staff are so personable and really truly love on our fur babies. Albus ADORES going to daycare every day with BOTH his people and animal friends.
very friendly staff, knowledgeable, clean, professional, etc…
My dog was not let outside to poop. My dog smelled really bad after. And didn’t get enough exercise.
Friendly ans efficient
Friendly staff. No capacity issues and they have a webcam!!!
The staff is really friendly and my dog comes home happy and tired.
It is very easy to schedule daycare of boarding.
Very personable and flexible staff. Nice facility which appears to be run efficiently and effectively
I wasn't really happy with the type of play activity. I felt that some of the dogs were much too big to be in with the smaller dogs. I feel like my dog was just pacing back-and-forth most of the time after an hour and a half to two hours I had to take her back. It didn't seem like there was any place for a dog to get away from the group if they wanted to my puppy will not lay on a hard floor. I thought that there was going to be a crate in the room with the door open so if she wanted to go in and lay down, she could then when I saw on the video, a large dog and her playing, I saw the person in charge separate the two because the one dog was a little over playful. Nothing against the dog it was just too big to be with a 10 pound dog. I didn't expect that the two hours for her to come back with broken. In her eyes if that's what it's called she had blood around her eyes. I think for a larger dog the place would be fine. I just don't think that the smaller dogs are separated enough. I think they're judging the weight by the looks of the dog, but the dogs that were with her looked much more than 25 pounds.
Professional, friendly and effecient
Very good at ad hoc day care. Great staff - friendly and helpful. After a few days of nervousness our dog wags her tail off now every time she knows she's going to dogtopia.
It would be appreciated to have dog poop bags and a garbage can outside the entrance.
Also the smell
Of the deodorizer in the lobby is often overpowering.
Transparency
Lots of play time