based on 1758 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the team at the Historic Phoenix and the Tempe location. They work with my dog and her bad behaviors. Love all the craft days and treat days. Best place ever!!!!
Our disappointment was that when viewing the webcam Milli was humped by three other dogs. It continued through the entire day and the dogs who were doing the humping were rarely stopped. Finally, Milli was put in a crate to stop the behavior but nothing was really done to the misbehaving dogs until near the end of the day.
Name removed
My dog Penny loves spending days with her doggie (and human) friends at Dogtopia! It gives her much-needed activity and socialization with other dogs. It is also a HUGE relief knowing Penny is in good hands when I have to board her for travel. The spa services are also a huge convenience. The staff are all fantastic and I appreciate being able to keep in touch via text.
I really like the way I can watch my dog while he’s playing, and the staff appears very attentive. I don’t love that the dogs can use the restroom wherever they want; that there is no outside or specific restroom area.
I love everything about Atascocita Dogtopia...especially under the new owners!!!! For example: The activities that keep Prince mentally and physically stimulated and reinforce the training he had. The safety focus and love/attention the coaches and rovers give Prince. How easy it is to get an appointment, whether it's for daycare, spa, or boarding. Carpool service. Promotions, such as Dogtopia Foundation...we try not to miss the spa ones. Shared expertise and suggestions whenever I have questions about which type of harness, supplements, etc. to buy. New outdoor space. Ability to check on my baby via webcams. Cleanliness. Updates and two-way communications via text. There isn't anything I don't like.
Availability of daycare hours. easy use of app. Always clear communication with Dogtopia. the staff at awatukee is fantastic and my pup loves going
Friendly staff, clean environment and location.
Accommodating to Louie and my needs/schedule. Everyone is very friendly. Staff loves Louie and he is always excited to be there.
Great service. Good with the dogs. Friendly staff.
welcoming front desk
I like the cameras to check in on my pup almost anytime of day.
Letting dogs outside fresh air
Personal service. True Dod lovers working there. My dog is always happy to go there so I have confidence she is treated right.
Great customer service, welcoming and friendly staff! My dog loved it!
Everyone is friendly at drop off and pickup. My dog is very excited to go, is well taken care of and very tired when he gets home. We love to watch the cameras and see how happy he is throughout the day.
Great staff, easy drop off and pick up. Great experience
Service
Less expensive. Outdoor space.
Everyone was very friendly and the communication was great. The only reason I did not give a 10 is because Oliver had the spa package. When I got him home he still had a crusty rear end.
Tucker loves coming to play.
They are very accommodating. Greeting Milton makes him feel welcome.
Treated my my dog Maeve very well … know all about her , likes and dislikes .. she boarded overnight for 4 nights !! Thanks Nick !!
Longer hours than most dog daycares
Friendly staff who seem to know my dog…
Very caring , friendly, helpful, responsive. Staff is terrific!
Convenient location, easy in & out, clean facility.
The staff care and are so good with the dogs. My pup is tired out and loves to go there
Friendly staff that loves dogs, predictably quick service, clean facilities
The comfort in knowing my lil guy is in great hands. I like the entire check in process- what my dog came with, his meal times, if I wanted to add any bath time. Also that I can watch him on camera and know he’s ok and having fun.
The staff is amazing