based on 39800 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people. Everyone we have met has been extremely friendly, caring and helpful. Dogs come home happy and tired.
Very friendly staff who love the pups, flexibility with days/monthly packages, long hours of operation (6am-8pm as opposed to other daycares that are 7/7:30am-7pm).
Love the friendly staff, they know me and my dog by name. The facility is very clean and I find peace in being able to watch my dog on the "doggie cam" while I at work. The staff is interactive and attentive so that my dog gets the care and attention he needs while I am away.
Your friendliness and care you give to my sope. We love Dogtopia and have been taking sope for like 3 yes now. I just wish we could get a bigger discount when he stays for longer periods like over 4-5 days it would help.
We love Dogtopia. Clean and very caring staff. Our dog drags us in the door each visit and she can’t wait to play. Prices are high but I do feel we get our money’s worth.
The staff is extremely warm, friendly, and caring towards all dogs that come to Dogtopia of La Grange for day care. We feel so comfortable and happy whenever we take our dog to Dogtopia of La Grange for daycare.
Excellent Service and Care for our Maddie our Family Member.
Safe and clean environment for a furry best friend.
Roxy loves to go to Dogtopia and ilove that she is able to get exercise and she sleeps late the next morning. I usually take on the Fridays I am going to be with my mother. This way i don't have to drive all the way home to pick her up and then go back to moms in Yorktown. I rarely go to dog park because many people don't like to get their dogs inoculated and its not a safe environment. People bring dogs that are aggressive to other dogs and sometimes humans. So Dogtopia is the perfect fit
The folks at Dogtopia are amazing with me, the new pup and in general with advice. Great place, great people.
My dog is happy there, that makes me happy.
I asked for a bath but, for the second time, it wasn’t documented or done.
Ammonia odor is strong. Maybe the cleaner you use is adding instead of reducing the ammonia smell.
My dogs love dogtopia and all of the employees!
They provide Penny with lots of attention and love!
Great service and play area for my pet.
Friendliness of staff. The staff seems to genuinely care for each dog and appear focused on their purpose for giving time and energy to multiple dogs in daycare.
My pup leaves happy and tired after a half day stay. I appreciate the ability to check in on my pup's activity through the webcam access.
The facility appears clean and bright, which instills feelings of confidence in dogtopia being a healthy environment for my pup.
I love the staff at Dogtopia! They are always happy to see my dog and provide great customer service! And my dog LOVES playing with his friends at daycare! He looks forward to it every week!
The cleanliness, reliability, communication, and price.
Clean, modern facility and friendly staff.
I love love love the groomer there and that is the main reason we go, but i was disappointed in the daycare. When i turned on the webcam to see how the day was going, my dog was laying in a corner barely in view of the camera. I have a border collie and i bring my dog there to get worn out and tired. The employee was cleaning the kennels so understand she was busy, but when the employee put her head down, my dog walked up to her and the employee shooed her away. if she was just going to lay around all day, i could have just left her at home.
Kind staff, ability to see my pup at play during the day when I'm at work are the two most important aspects of Dogtopia that I appreciate. I would bring my pup more than I do if I could afford it! Keep up the good work!
My pup was very well cared for and he appeared to be very happy at dogtopia.
They pair dogs together to play and the oversight is awesome! They also provide a balance of outdoor time and rest time!
We love Dogtopia - they always take such good care of our 7 year old beagle Bert. I would definitely recommend them to anyone looking for dog day care or boarding.
Good employees, there are cameras to watch your dog when you miss them, and the employees play with the dogs and teach them tricks when possible
Friendly staff, clean environment, & transparent with customers
Workers clearly care about the dogs and are kind and attentive.
I love that Cash can go to Daycare and get his grooming needs taken care of at the same time. He loves playing with his friends and it’s a Great way for him to burn energy and get exercise when the weather is so horrible!
The service team at Dogtopia was very informative and friendly! Their policies were clear and they were helpful in determining which package would work best for me. However, I was disappointed to see the size of the dog area, it seemed inadequate for the amount of dogs present. I'm not sure what my expectations were for a dog daycare service, but my pets were not as stimulated or engaged as I would have liked. My dogs received little to no engagement from the canine coach, spent very little time outside, and mostly just sat bored in an empty room. I understand having toys/play items is a sanitation issue, but dogtopia should compensate with activities and coach led play to keep dogs engaged.
Convenience, friendly and caring staff. I enjoy how my puppy gets to socialize and have some good exercise in a safe environment.