based on 1264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the time play time without paying extra.
clean, stuff treaded pets in their care very good
Love the staff. They treat my pup so well!
I’ve requested a form to discontinue being charged and have yet to receive and billed twice and still waiting a form and refund. Poor communication and follow through
The groomer does a fantastic job
Christina is the best. She loves our pups like they are hers. She has wonderful techniques and even training tips. Molly and Archie love seeing her!
Everything! Everyone is so friendly and Ryder loves to vibe there.
The people were fantastic I’m completely freaked out by encouraging dogs to pee inside
The staff are amazing and I completely trust them with my dog. I also love all the special events they have for them.
Very friendly staff and very clean facility!
When I registered my dog I was told there was a first responder discount and military discount. But with my last daycare appointment the manager said there was no discounts at the time.
My dog was well taken care of and they were great at responding to email while we were away.
Chief likes to go to Dogtopia. It good quality care and socialization for him. Dogtopia seems to monitor things well. Would highly recommend.
I gave it a 7 because I've lost 2 leashes and collars at pickup two different times due to an employee giving it to the wrong dog. Maybe there should be tape with owners name on them or put in the bag we came with for our overnight boarding so it doesn't happen again.
The facility was great when it first opened but the physical appearance seems to be getting neglected.. the staff and services are still very good and I hope the quality of care doesn’t also diminish
My dog absolutely loves Dogtopia. As soon as we pull in the parking lot, he’s so excited and can’t wait to go in. I love that the dogs are separated by size. He’s a shih-tsu, and I know he’s safe with other small dogs.
The staff is attentive, and I trust them.
Capable, friendly service and good availability. I trust the team there
Dependable, trustworthy care and a cheerful helpful staff.
Rupert loves going for day care and overnight stays. Until we found them we struggled to leave him. Their great care and human presence makes all the difference.
The employees are great. Facility is clean. Overall a great experience for both myself and my dog
When I went for my mng they were grossly understaffed. I sat alone in the lobby after my dog got take to the back without being asked a single question about his behavior. The meet and greet process felt like it took forever since I was sitting there with no information then when the person came back I had to ask how it went and continue asking questions to ensure I was getting the full story. While I was there a ceiling tile out of the ceiling which also made me nervous to leave my dog. I only ended up leaving him for 2 hours because with the cameras being off I didn’t trust my dog was fully taken care of. I also manage a Dogtopia and this was an extremely disappointing experience for me.
Best routine for our Max. We love this for him. He loves this for him and the staff and crew love Max. Best ever
How my dog can waste his energy there and how good you guys are with the dogs. Friendly stuff and welcoming.
Positive and friendly staff…they work with my pup to encourage positive play and decrease negative behaviors.
indoor temperature controlled environment facility ,Friendly Staff dialy reports ,
Simple, convenient, and local!
Employees seem sincere and invested.
Professional, clean, friendly, knowledgeable, our puppy loves it ! They vet puppies for vaccinations - diligent and thorough. I really like using them !!!!
Andrew was so gentle! What a great groomer.
My dog could have been petted more often, he is a VERY needy breed and when i watched cameras, he just followed and followed workers around