based on 526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people that work there are great. They really care about the dogs
I know that when I leave my dog for boarding, he will be safe and happy
Personalized service. The groomers are so good with the dogs!
They care about my dog. He loves this place!
The staff is so friendly! I love the option of checking in on the webcams to watch my dog play. I know he is well taken care of.
Dogtopia Oakbrook Terrace is wonderful! Our dog Chips, who doesn't like much of anything, loves his friends here, along with the kind and loving staff who care for him. The facility is also spotlessly maintained, and it's a great value for the price. We had tried other pet daycares and boarding facilities in the past, but people working there seemed like they were just going thru the motions, and not really happy to see us. Dogtopia is always so happy to see us, and I know our Chips is in exceptionally capable and attentive hands. They schedule lots of fun events for the pups, and we can tell these folks really love their jobs. That's important to us! Many thanks to this fantastic local business!
What a great experience! From the welcoming staff at the meet and greet to the loving care they give all the pups. We are so happy we found dogtopia
Carrie has done a woderful job with our dogs.
The interaction, feels like childrens daycare -- the projects, photos during the day, and staff all seem to really care
Easy booking procedure, questions are always answered in a timely fashion. And our pet loved his time!
My 6 month old puppy loves going to Dogtopia. He is always running and walking around. He also made few buddies there.
After he started going there his temperament towards other dogs have become much better.
Friendly, professional, takes care of any issues promptly. Staff very good w dogs & very knowledgeable. Steve is safe within their care
My dog loses his mind from the moment we get within a two-block radius of Dogtopia because he knows where he's going. We have to keep him from leaping out of the vehicle; he drags us to the door, then wags and wiggles ensue! He is SO happy to be there! Immediately, he goes to the door that leads to the playrooms, and our normally separation-anxiety-fueled dog doesn't even bother to look back. He leaves the check-in to us while he goes to play!
There are webcams, and I love being able to check in on him throughout the day. He's always having a good time, and so are all the other dogs. Even with so many different pup personalities in a room, the dogs respect each other. They become a true pack, and even though there is a human in the room, they teach each other social cues, and respect the space of dogs that are resting. It's fascinating to watch.
We're so grateful we found Dogtopia!
The staff does a good job of getting to know the dog and owner
All staff are friendly, helpful and love the dogs. Facility is so clean. My dog loves it there.
The staff are so nice and professional. Murphy had a great first visit.
I appreciate how my dog is treated like family.
Our dog had a potential medical issue while boarding, you took her to the emergency vet and Shelby was so thoughtful in keeping in contact with me to tell me how she was doing.
Easy and convenient
The quality and availability of care for our FurBaby. Keep up the great work!
My dog loves it there, but I do wish the facilities had a little bit more for them to play with and were nicer.
Staff is fantastic and very caring for the dogs.
Make more affordable
Staff is always friendly and my dog loves it there! What could be better!
The access to webcams, information I received after my meet and greet regarding what to expect after the first day of daycare, this helped a lot.
The only thing that was a misunderstanding in my experience was the 3 free days after your meet and greet. That it expired one week after our meet and greet. I understood it as I had 3 free days to use before my pet came for boarding which was 2 weeks and 4 days after our meet and greet.
Otherwise my experience had been exceptional!
Great staff, very welcoming. They helped Tango feel more comfortable as he was nervous at first.
Friendly and caring for the dogs
Haven has a great time playing with other dogs! Everyone seems very nice and accommodating.
Service is amazing and my dog loves it there. I wish I could afford to bring her there more.
Everyone is so friendly! My girl comes home happy and tired!