based on 799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is always upbeat and love on the dogs.
Staff is friendly and very flexible
Variety, Friendliness and enthusiasm
Love the camera. That put me at ease, but the hair in my dog was VERY VERY thick and I was having a hard time working with him to do a brush out the way that would make a difference. He looked soooo good when I picked him up. The person that worked with him did a great job.
The staff is great my dogs are happy and enjoying themselves
The location is great. I loved the daycare room and the fact there's an employee with the dogs all the time.
Super friendly! Very attentive to our dog, before and during his visit.
Friendly, knowledgeable staff. They go out of their way to care for the fur babies. My lab is excited to go every time. I also appreciate the support they provide to me as a parent. They never seem annoyed by questions and are happy to help. The owners and managers are top notch!
The people who work there and the cleanliness of the place
Very impressed with Dog-topia from the moment I walked in with my dog. Everything was explained. The place was very clean. The monitors in the reception area allowed viewing of all the dogs, who were having a lot of fun. The schedule was great and flexible. I highly recommend Dog-topia.
Everything
Friendly service.
My Bella feels very comfortable here whenever I drop her off her tail is wagging
Caring associates.
My dog loves to go there and it has flexible schedule. Mostly they open on Sat.
The friend my staff, the flexibility, the daily punchcard, and how well they care for my pup! Dogtopia LaGrange is the best!
Lola, knows where we’re at when we pull up in front. The facility is clean and inviting. Never think twice about leaving her overnight.
I feel Jasper is enjoying playtime with other dogs with the same demeanour and size. In a safe environment with caring caregivers.
Amazing staff!!! I can’t recommend enough!
Dog feels known. We like that too!
Everyone is helpful with us when our dog gets afraid or nervous
It’s also nice to have her bathed and cut in the same place she goes to play👍
Excessive timeouts. Train staff to better observe and handle behavior that can reduce the amount and length of time the dog end up in crate in timeout. Timeouts don't help burn energy.
Friendly employees and dogs appear to be well taken care of.
We are absolutely impressed with Dogtopia! Everyone is so friendly and made us feel completely comfortable leaving our young pup in their care. Being able to watch the cameras from our phone gives us the ultimate peace of mind. We would highly recommend Dogtopia to any pet parent!
Jackie does a very good job when grooming our pups. We have been very happy with her.
I love the webcams so I can be reassured that my puppy is enjoying herself! I also love the flexibility.
Maple absolutely loves coming here! They take such great care of her and they always so thoughtful with their activities.
Maple recently had surgery but was clear for grooming and they made sure to be extremely gentle on her nose and apply nose balm on it for me. They are fantastic !
Staff is very friendly and I like that I can check in on the web cam.
I love that they all know his name when he walks in! He looks forward to going every week. I also love that everyone is so friendly. The cameras on the app are very comforting. 10/10!
Julie and her team are the only people I trust to take care of Birdie. They are all professional and courteous, and dedicated to the care of the animals trusted to them.
The staff at Dogtopia are wonderful, caring, and go above and beyond for all the little pooches, keeping them safe and happy!!!