based on 132 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Willingness to work with my schedule for drop off, friendly staff, dedicated crate time for lunch to help decompress, easy check in and check out!
Super friendly team. Know our dogs likes and her personalities. Never an issue at drop off... all wagging tails. Very patient staff. Rock stars!
We really like Dogtopia, and go for the needed socialization and playtime. - Due to recent staffing issues, dogs are spending more time being kenneled. Owners can kennel their dogs for free at home. We may take a break from Dogtopia and return when we learn dogs get a full day of play again.
Quality grooming, and kind friendly attitude towards the dogs and their owners.
The personalization, the care, the convenience. Every person there knows my dog’s name and can tell me who she likes to play with. They make drop off and pick up easy, and she always comes home happy and tired!
Dog assessment
Dogs grouped by size
Webcam
Flexible schedule
Friendly staff
I love that my dog is very excited to go to Dodtopia.. He knows what days he is supposed to go and play with his friends. He mopes until I take him to play.
Good customer service
Cleanliness of the bathtubs
Clean towels
Friendly environment
Nice dog treats
The staff is INCREDIBLE!! Mollie loves her visits to Dogtopia!!
Friendly staff, genuine care and professional service
Was told a certain price over the phone after I made sure to tell them I have a specific breed of dog and the weight. When I went to check out they tried to charge me almost DOUBLE what was said on the phone.
Dogtopia is absolutely incredible, they know exactly which pup is mine the minute I walk in the door. She plays all day and comes home pooped and ready to sleep all night long. She has the best time and it so excited every single time she gets to go! From arts and crafts, to pool days and dance parties, dogtopia is the perfect place for pups!
Extremely friendly staff
All of the staff are very friendly and I felt very comfortable leaving my sweet puppy in their care. It also looked like she was having lots of fun when I saw her on the camera!
Love it here! The staff is so friendly and accomodating. So glad I found a trustworthy place to take my dog when I need to be away. Highly recommend Dogtopia Viera.
Everyone is great with positive attitudes. They know all of the dogs names and take care of them like they are their own. Most important is when I ask my dog if she wants to go to Dogtopia today she gets very excited and starts bouncing around, dogs love going.
Amazing service and a happy pup!!!
Friendly staff.
They truly love my puppy and greet him/us each morning for daycare with excitement.
Their grooming staff is the best!
Offer more package deals to save money for the long term, frequent use clients.
Most importantly Dusty loves it there! He plays very hard and than you can see him get tired and he loves watching the others play.
For me it is a safe place for him and the owner is very accommodating to both me and my fur baby.
Good hours.
Clean.
Friendly staff.
Friendly people who love my pup like their own. I know he is always in good hands and safe in their controlled played areas
Friendly staff, great customer service and transparency amongst pet parents, dogs always have a blast!
Really appreciate the team keeping Ruby out of a crate and put in a suite on request--she isn't crate trained and rubs the top of her nose off.
Staff extremely welcoming and friendly; great service.
Dogs are safe and happy — everything seems clean. Staff is friendly and attentive. I love that I can check in with the web cam all day! My dog is clearly having fun and is exhausted when he comes home!! :)
Very helpful, informative and professional
I like that I can see my pup throughout the day and how clean they are all the services they do. And how they separate all the sizes to make them feel comfortable
We are a loyal Park Your Pawz family and while I was very happy to see familiar PYP staff there this afternoon when I picked up, I am very concerned with how busy it was today. I didn’t receive the warm greeting I normally do, and the lobby was very crowded. One of the reasons we loved PYP so much was because they know us by name and know our pup by name. When I call, I don’t even have to say I’m calling about Joey they immediately know. I am very concerned that it is going to become so busy that it will become cold, corporate and impersonal. Additionally, Joey came back dirtier and stinkier today than he has ever come back from PYP (with the exception of during construction). I have always had negative experiences with Dogtopia in the past and I really hope I don’t have to find another daycare because Dogtopia bought out our small town feeling daycare. I hope that my dog continues to get the same love and affection that he has always received at PYP.
Everyone is so friendly
The new pricing has prohibited me from being able to take Clarisse to school more often. I also did not really appreciate the time limit on the passes.