278 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The team at dogtopia Dublin is professional and so very friendly. I’m recovering from surgery and their willingness to help me getting Milo in and out of the car at drop off and pick up means so much. Milo looks forward to his school days and I look forward to him being so happy. It also means he’s a very well socialized good boy when we go out on other adventures and shopping.
The lady answered the phone quickly and in a friendly manner. She offered to call my vet to see if my dogs vaccinations were up-to-date and she called me back quickly to tell me they were.
When I pulled up to Dogtopia the lady outside greeted my dog by his name and the general manager inside greeted me by my name. My dog was taken from me quickly and I was in and out of there less than 30 seconds!
BYW- I called and asked if they had any openings for boarding just a few hours before I drop him off and they said yes!
Cameras weren't working, price is expensive
Prices are high. Staff are friendly and accommodating, but daycare and boarding might be more affordable at other businesses.
I love the friendly welcome and the ability to see the dogs in the window. There is great communication whenever we board the dogs and the mobile app is super easy to use.
The crates in the dog room was a big no for us. There is no other space for the dogs to go.
We were very impressed with this Dogtopia. It was clean, organized, and all staff were great.
The owner, Dan, gave us a tour and spent about 30 minutes with us making us fell very comfortable about leaving our puppy in day care which we did for several days. We also had our pup groomed at Dogtopia and the groomer was able to work on our pup with no problem because she was able to reassure Muffin by playing with her for a few minutes before the grooming started.
Luna Loves coming to Dogtopia! She gets so excited and greets the staff with her happy dance.
Your computer system needs updating.
Peanut loves going there which is the most important thing to me. Front staff is always, and I do mean always friendly and helpful.
Very clean environment with friendly and professional staff members. I also love that I can see my pup via the webcam.
Friendly and professional staff. Convenient location. My dog is happy there.
The staff are very friendly and knowledgeable. Great customer service , lots of cute and creative activities for the dogs ! Been taking my dogs there for years and they love it !
Great staff, great environment for my dog, great communication.
The wonderful people who work at Temecula Dogtopia especially Amber!
You really feel like you are leaving your baby in hands of people who really care!
Thank you!
friendly and knowledgeable staff. i feel like my pup is in good hands
Knowing that I have a safe place to leave my dogs for daycare and boarding
The staff at Dogtopia on Rain Tree are incredibly friendly and super helpful. They look forward to us dropping our little guy off everyday.
Friendly staff, clean, Charlie loves going
People are great. l like the way the facility is set up and the fact that we can watch our pup on the app in real time.
It would be nice to get a report on how my dog did during the day. Similar to what we received on the first day we took him.
Easy to schedule appointments. Great staff
The receiving person named Dominique at the Bloomfield Hills location on telegraph Road was very rude wasted a lot of my time could not find my dogs. My name is Name removed. My dogs name is King. She could not find his vaccination records. I let her know that at the meet and greet, his vaccination records were required, and they were inputted, and that even after that somebody found his vaccines in the system, so the fact that she could not find them and then was very slow About the process luckily, I still had them in my car. I went and got them and she proceeded to write down whatever information she was writing down and I made a suggestion. Could you just take a screenshot cause I’m in a hurry I have somewhere to be and she was rude. She was on accommodating and there was lacking in quality in terms of service and it made me very uncomfortable to leave my dog there and I am interested in having video footage of my dog. Stay today is Tuesday, October 29. I dropped him off about 1210. I would like footage so that I can ensure that he was not mistreated because she made me feel very uncomfortable, leaving him in her care.
Attentive to our pets, caring and enjoy working with them?
friendly humans, convenient location, and great services. our dogs come home happy and tired
I added a bath and nail trim to put boarding, and she didn't get either. Had to book again to come back for a nail trim. We do love you guys though, my dog never comes home sick, which I appreciate!
Friendliness of staff as well as the caring way the handle all dogs.
The staff are friendly and my dog loves his days at Dogtopia!
We are really enjoying the new manager Maria! She has brought a lot of resolution to our concerns regarding cleanliness and it has made all the difference! The first 10 we have ever given!
Thank you!
Very caring staff. Director works with customers/ dogs to overcome issues. Priced right!