based on 608 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The facility is clean and the staff are friendly. My dog loved staying there and she came back with a whole new attitude.
Should offer a discount to those with multiple pets. Pricing is a bit steep.
You guys have been great but My pup keeps getting sick. It’s daycare and like a kid I know it happens. This is the second time I’ve paused bringing him. First time he had a swollen eye. This time he refuses to eat followed by a 4-day stomach bug. I’m not blaming you guys just informing. One thing that is under your control I the cameras. The majority of the time they aren’t working
The staff seems well trained on many levels:
Handling of clients
Handling of pets
Physical care of the pets
Tone in the lobby
Just to name a few.
You haven't disappointed me. It's just that we have no friends or family in the area who would have need of your services.
My pup, Baxter, is always happy to walk thru the doors at Dogtopia.
Everyone is so welcoming and kind.
The facility is clean so I never worry that he isn't in a good environment.
I also love watching him play on the webcam!
Everyone is so friendly, helpful and smiling from the moment you walk in the front door. The facility always looks great, smells great and it shows pride in their "camp". They make it very easy to schedule an appointment as well as to drop-off and pickup. We are fans of doggy daycare! Thank you to the team at Dogtopia.
It offers so many services all under one roof. We use the grooming services and are very pleased with the results on our dog.
Good communication dropping off and picking up.
We love being able to check in on our dog via the webcam. We don't watch it a lot, but it makes us feel better that she is being treated well by the staff and is getting along with the other dogs.
Super friendly staff, managed my dog when many other groomers couldn’t. I’ll definitely be recommending and coming back!
The kindness you show to every dog in their own special way
Clean space, communicative staff, staff is kind to all of the dogs, hours are great
Fantastic service!
The staff is very professional and attentive. Convenient hours of operation, and webcam.
I trust them with Sir Rogan
Dogtopia staff always greets us with excitement. I feel comfortable that our puppy has a fun place to release energy by playing and learning to communicate well with other dogs.
We love the caring staff and excellent care that Tara receives every time at Dogtopia. We also enjoy the monthly pictures and look forward to each one. Tara gets excited when she knows she is headed to see her doggie friends and it's a good feeling for us to take her there.
The Convenience
The Staff
The Location
The Pricing
The Daily Activities
Would be great if the notes in the app for grooming/spa can be seen by the team working at Dogtopia.
I dropped my dog off for daycare and grooming and only his nails were done versus a full bath, de-shedding etc.
They were great at providing a resolution of rebooking my dog in and discounting the nail service but this is of course still an inconvenience to them and to me that they aren't able to see the notes to the groomer.
Better clarity on the groomers availability would also be great - it's not clear on the app when the groomer is available and that leads to a rejected appointment.
Aside from that, would like to better understand what protocols are in place for people who bring in their dog that is sick, for example with kennel cough. Unfortunately this is something my dog picked up and understand this is just the nature of daycare but if a dog shows symptoms, would like to understand if this dog is sent home or quarantined vs getting the whole pack sick.
Everything. The staff is amazing and they take wonderful care of the dogs. We've taken our dog there since they opened, and it's always a great experience. They have events for the pups and celebrations. So, they're engaged, playing and socializing. I can't say enough about Dogtopia Greensburg. 💗
Friendly employees, clean, nice design, always events happening, cameras are super helpful for owners to feel confident and comfortable about their dogs there. I like when they let the dogs outside to play, wish that happened more often.
The attention and care given to my dog is excellent!
All the employees there are so friendly. My dog goes right with them when we drop her off with no hesitation and she is super happy when we pick her up. She seems to be very well taken care of when she's there.
Very bad services
My dog started going to Dogtopia from when he was weeks old and he is now 7 years,. He loves going to this daycare and we had very good experiences. Recently from the past few years once the management changed we started experiencing lot of billing issues. The Manager is very very rude and not willing correct any of it. The newly joined staff are NOT well trained they make lot of mistakes during drop off and pick.
The staff have been very nice the first few times we've been there with our dog. I appreciate also being able to watch the play room while my dog is there so I can ensure she's behaving.
Her coat did not seem brushed with all the knots. I did a better job than the professional work that was done e
The staff cares for all dogs like they are their own pets