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Customer Testimonials
Easy process.
Great customer service.
Excellent, minimal effort, great selection and prompt service.
Great service - I appreciated that the shipping was timely and came same week. Especially when ordering bike parts that are needed to keep my bike up and running!
price, responsiveness, communication
Conner at the Wilmington, Delaware locationdid a great job servicing my 30 year-old trek bike, updating the brake lines, buffing the frame,and upgrading my tires for trail riding. My bike is sentimental to me and appreciate the upgrades.
He gets a five star service rating from me, very customer service oriented!
Very helpful!! Got what I needed.
Friendly, knowledgeable, helpful.
The clothing I ordered was good quality and came in a timely manner. They had great communication regarding the shipping as well.
Handlebars arrived remarkably overnight!
Your mileage may vary but I was extremely pleased.
Durability. Quality of materials, design and function.
It was easy and the folks in the store were friendly.
The convenience. You are able to look up your bike, find the parts and in just a few days they are at your door and your back on the road.
Ordering the parts I needed was easy and fast, and delivery was on time.
The parts are high quality and fit perfectly.
Excellent.
All Trek for over 40 years of riding . From a Treck 1100 to 3 different project ones and always pleased with the product and service.
Staff were knowledgeable and extremely helpful.
Site was easy to navigate
great sales and easy shipping to my local bike shop!
Good quality at good prices
Excellent quality & great sales! Easy to navigate online.
easy and fast.
The process was simple and the status updates were good.
Friendly professional and courteous employees
Great bike with great add ons available. Was in for a tune up on a previous owned bike and walked out with a marlin and I love it! Drew and Stephen were great and the whole experience went well! This is why I rated a 10.
Delivery of needed tires was quick
Parts availability.
Best bikes out there. Second to none quality. All their providers are fantastic as well. Always helpful, and always recommending trek
Good service
Great deals on shoes. Very smooth shopping and delivery/communications. Will definitely check back in future on clothing & accessories (just bought a Scott.eMtn Bike)...
Great service
It was fast, easy and shipment took only a few days. Once bike was delivered to the location closest to me, the store only took 1 1/2" days to assemble.