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Customer Testimonials
They had what I needed at a decent price.
Love the ease of order online and pick up from the local store, will repeat many times!
The Red Barn experience buying a pre-owned refurbished ebike was awesome! I had the bike shipped to my local trek dealer and there was a problem with the front caliper. My bike shop was able to work with their Trek rep and the front caliper and the mineral oil soaked brake pads were replaced under warranty. I absolutely love my new (to me!) ebike. It is a Trek Rail 9.7 gen 2 2022 model. I needed an ebike as I am having some health issues that temporarily preclude me from riding my acoustic mountain bike. I am so pleased with Red Barn that I referred my close friend to the site as he is in a similar situation to me.
There was an issue with the product and they took care of it immediately.
The bike purchase on-line was simple and easy. Communication from the bicycle shop was timely letting me know when my bike would be assembled and delivered.
Overall I'm very satisfied.
The bike that I ordered was delivered to our local Trek shop. The fork was bent & damaged when they started putting it together. The shop called Trek and requested that a new bike be shipped instead of having to order a new fork. Trek shipped a new bike which allowed me to get my bike and start riding sooner than if the shop had to wait for a fork to be shipped.
I am a happy Trek customer!
Easy to use, fair prices, fast shipping.
Love the bikes have 3 of them now can’t say enough about the quality and durability
The convenience, and quality of the product
Quality products, fair prices
Nice service dept guys installed my new pedals - thx!
The product (bike) description and condition was received exactly as described online, there was no discrepancy in the condition and appearance and use of the used bike, it was exactly as I expected. The speed and ease of the sale and delivery process was great, and I liked the updates along the way until my bike was delivered. The delivery and set-up of the bike was super easy, pain free and easy to follow any needed instructions. The inclusion of a shock pump and specific torque hex keys was an absolute delight to receive, I was not expecting this and now can add these tools to my home or mobile repair kit (I coach a youth mtb XC team and am in constant need of such tools before and after practices and races, so very much appreciated). Thank you for the pleasant buying experience, will definitely tell others about my experience and encourage them to keep looking at the red barn page... :-)
It was fine. I had a problem with the product, but was able to return it to my local Trek store. They swapped out the defective product for a new one.
Great value and easy transaction. Thanks for the free shipping to a local store.
It was simple. No issues.
I was able to get a bike product that my local bike shop didn’t stock (although the option to have it shipped to my local Trek dealer was presented as my first choice).
Prompt delivery of product that was purchased
Easy ordering and returns. Quick shipping
Had a great experience glad they are close easy pick-up
Fast delivery. Great price. Item as described! I am satisfied with purchase
Timely delivery. Bike was throughly checked and set up to my height on site. I was taught how to disassembly seat and front wheel for ease of transport. Courteous, helpful staff. Fantastic overall experience.
Very happy with the service and the bike
fast shipping. updates on delivery, good pricing, good quality
The online order process was easy to use, the product had a great price( I shopped around). There was accurate shipping info and everything arrived safely, on time and was packaged well.
Local bike shop was helpful when product had a defect.
Easy to find what I needed.
High Gear Cyclery in Emporia, KS provides fantastic service for all things Trek. I completely trust their work and advice. I purchased a Boone there in 2017 and purchased a Checkpoint TODAY!
I enjoy my Domane+ electric bike. Rides well and is relatively light weight.
Qreat quality and great service.
Item was shipped quickly and correctly. Sizing was correct.