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Customer Testimonials
Received correct item on date specified. All good.
Great product, great after sale support.
I own 5 Trek bikes, all are durable and dependable.
Fast delivery
I loved my purchase, everything arrived safely and there was no damage to anything! Delivery was delayed 1 day but overall it was a quick and smooth experience for me!
Customer service. Quality
I was able to find heavily discounted SPD shoes in my size. They showed up and fit well.
item I needed was in stock. Free shipping with timely delivery.
Super fast shipping and delivery. No problem!
Ordering was easy. It shipped promptly and had tracking attached. I came quickly.
Quality products shipped quickly
Good products, good selection
Efficiency
Fast delivery
Quick and easy process. Price was right.
Quick order fulfillment and delivery, thank you. Frame mounted internal cable guides lacked detailed size specifications and ability to determine whether they would fit my new frame set (Emonda ALR), purchased from Wheel & Sprocket.
Came back after I ran into another issue with my bike after I replaced my tires. The crew was able to help me out and got my bike fixed quick. Amazing team. Will go here first with any other issues.
easy peasy
Great service and tracking information. As per the product it's of great quality
I can ride fast and comfortably.
Great deals, fast shipping.
Fast shipping and good pricing
Good selection, fair pricing, free shipping!
Very helpful in assisting me with my new bike, didn't have to make any appointments, and they were very enthusiastic about helping with any issues in the future. Absolutely in love with the new bike, too.
It was easy to find the part that I needed. Buying it was also very easy and the checkout process was straightforward. I got update emails that let me know when to expect my item and the overall experience was very pleasant.
We ordered our bikes to be delivered and assembled at our local Ace Hardware store. What a fun experience to have an expert make sure things like the seat and handlebars were positioned just right for our individual comfort. We took our bikes home feeling confident that they were ready to go.
I've taken my Townie all over town and love the smooth ride. Being able to put my feet on the ground while sitting on the seat has made me feel in control, and being able to sit up straight without putting pressure on my wrists has made riding a bike enjoyable once again.
Everything from ordering online to picking up our bikes at the store was convenient and easy. We look forward to riding our Trek bikes for many years to come.
Equipment delivery was quick and correct
Site was easy to use
Great customer service, the mechanic and employees do everything they can to help you.
Huge selection and shipping is very fast!
The bike arrived exactly as described. In all the bikes I have had shipped to my house, this was by far the best packaged of them all. I was very impressed with the attention to detail, from the carboard wraps to the velcro padding - the bike was well protected. The little items, such as torque wrenches, pedal wrench, and suspension pump were nice, and unexpected add ons. In addition, I did not expect the tubeless valves and sealant to be included - but they were! Thanks to the people at Trek for making this experience easy and complete!