Customer Testimonials

Knowledgeable, reliable and professional!’nn

The buying process was easy, the sizing guide was accurate, and my bike is phenomenal!

Everything thing went smoothly from the order, shipment and bike shop assembly.

The people and quality of the bikes!

It's easy

I appreciate being able to ship to store for free. That saved me some money.

I have a Domane SL6 third generation which I love to ride frequently on endurance type rides. The bike is solid and Trek is a useful resource for parts and information in my efforts to do my own maintenance and repair on my bike.

Being a Trek rider since the mid-80's (850MTB), I have always appreciated the quality and feel of of Trek bikes. Presently, I am currently riding a Checkpoint on the back roads of Southern Illinois and fully loaded on the rough Trails in the Canyonlands, Utah. Trekbikes.com has enabled me to find information and products that make my experiences on the bike safer and more enjoyable. I have also found some killer deals.

Easy to order stuff you need and get it sent to you quickly ….or pick up at the store.

Love the Trek apps for riding and logging miles !
And the comparisons to others and the whole !

Too many product texts though almost everyday .

Very Good !! Nice items ,wonderful price .

The customer service is the best, highly trained, professional, but above all else FRIENDLY! The people working at Trex in Warwick have been so patient and kind to me, very helpful to a newbie mountain biker! Phoebe has been great!

Good prices, quick turn-around-time.

Friendly customer service, great product. Also appreciate the made in Wisconsin story.

PRICES!!

Great quality bike it’s somewhat affordable it’s not the cheapest but it’s not the most expensive either but it’s a great bike that falls in the middle so I would highly recommend a trek bike because they definitely have a bike for everyone. My favorite bike to ride are the fat bikes and I love the whole Farley line up. Thank you Trek for building awesome affordable fat bikes. 👍🏼😊❤️

Staff is great.

Andrew swapped my old chain off for a new one. He did it quick and efficiently. I always have good experiences when I bring my bike there.

I received an email notice about a close-out sale on apparel and accessories, and had been looking for a pair of shorts. The Solstice shorts were just what I was looking for - sturdy padding, firm fitting waistband and lower cuffs, at a very good price. You had my size in stock, and the order was delivered on the day expected. I have ridden twice in them now, about 70 miles. This is the good quality product and service I’ve grown to expect from Trek, and I was not disappointed in the least. Much appreciated!

Awesome shop, they welcomed us in with open arms to get a package we ordered directly from trek. Not sure what was in it for them but ill be back to do business!

Good products at a good price

Selection and shipping

Slow shipping but was holiday

Quality

Great prices on a lot of the items on sale. Would have bought more if the stock was deeper!

easy to order-- free shipping and returns.

Amazing bike! I love it so much. I ended up exchanging for a smaller size. I definitely recommended. Super quality!

Had just the rims I was looking for and at a reasonable price.

I had a part on my bike that was damaged during shipping, and customer service went the extra mile in getting a replacement shipped out to me with incredible quickness. The whole process was completely painless.

Shopping and comparing was easy.
Shipping was quick and arter-sale support was handled locally.

The order process was so easy. They had what I wanted in stock and shipping was quick.