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Customer Testimonials
Super easy to order.
I've owned several Trek bicycles and like the quality and selection. Over the years I've ridden other brands but am now settled on Trek. Accessories are of good quality, but maybe a bit over priced.
I was able to find what I wanted and free pick up in store
EXCELNTE
Loved the bike and quality but huge shoutout to Jose from Brandon Bikeworks who went above and beyond helping me install the bike carrier on my car. Amazing service
Good products, and knowledgeable staff.
Very personable and was very helpful with the 2 bikes.
great bike, shipped fast, easy to assemble.
That Trek bikes are the best in the world
Great customer service. Bike arrived quickly and was packaged very well. Got a great deal on red barn refresh!!! Very pleased with experience!!
Ease of ordering and the fast shipping
Simple, good selection and easy pickup.
They had the part I needed in stock at a good price and shipped it quickly to my local Trek store
Fast transaction
Ordering online was easy but there was hiccup in delivery which Trek help facilitate through their dealer.
Ding
Easy ordering and shipping with very friendly customer service
Easy site to use, found what I want. I really liked I could check out as a guest and not have to set up an account.
Super easy to order and overall a great experience! Bike was ordered online, arrived to Scheels in 5 days and assembled ready for pickup! Can’t get any smoother process than buying quality products from Trek!
Shopping from home and taking my time is really nice. I take my time to think things over, sometimes days before I make my decision on what I need or really want.
Smith and easu
Easy returns
the prices
Very efficient and customer Senate
Excellent endurance road bikes.
Reliable, great for long rides.
knowledgeable technicians, and ease of getting service, and parts.
I ordered a bike part from them and it got lost in the mail so Trek was helpful and sent me the same bike part again to make sure I received it on time and while waiting for the second bike part to be delivered I received the original part that was lost in the mail and received the replacement part Trek sent to compensate for the part lost in the mail shortly later. I mailed back the second delivery Trek sent me to make sure I would receive this part I needed. Trek is great to work with and I would absolutely order from them again.
Online ordering was fast and easy and I just love my bike. Thank you.
First name removed
It’s a great bike, shipped very fast, and the customer service was great!
Great experience - quick shipping, and was easy to return an item. Will be using again!
The design and e-power.