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Customer Testimonials
Excellent experience!
I am a grandmother on the east coast ordering a trek bike for my grandson 's birthday in TX.
I placed an order on line, the bike was shipped and delivered to Trek Bicycle San Antonio North where it was assembled. My son and grandson were notified and able to pick it up there where the bike was fitted. With 2 grandsons in TX, this was the second time we purchased with this process and both times everything went totally smoothly.
Very satisfied!!!
Very easy to place my order, plenty of options available and fast processing!
Found a wheel on sale via a Google search. Great price for the item, easy to order and quick shipping. Exactly what I needed to get my third party bike back on the road.
It was easy to find what I wanted and it was delivered to my local store very quickly. The store texted me right away when it was ready to pick up and the staff there was super friendly when I went in.
Fast delivery and easy to find the parts I needed.
Trek had what I wanted and at a reasonable price.
I was satisfied
The ordering process was very easy and the return process was as well.
Good experience with purchase of new biking shoes. Good quality at a good price
You guys always ship quickly and orders are accurate; plus, you have great stuff!
Arrived as described and on time
Great explanations about the bikes and pictures
The ease of ordering and then picking it up at my local trek store.
Quick delivery and right on the mark
The quality of the bikes and the trek dealer is also great two wheeler dealer in Wilmington NC
My Trek Madone SL 6 Gen 8 (ML) came with a 100mm stem. I needed a 70mm stem. I got the part number and ordered what I needed, and it fit perfectly.
Good bike helmet, no issues
The sheriville trek store staff is always friendly, helpful and very knowledgeable
The Online order experience was great. I really liked being able to pick up the order at a local bike shop, which I will now patron based on the positive experience.
Great sale prices!
Great selection and free shipping-to-store
Trek is my favorite Bike store. Great value and best service. I still love my Roscoe 8 after a full year. It has been perfect with no problems and is ridden daily.
The order process is simple and convenient.
Good selection and fast shipping
I ordered they received it I got it
Overall the experience was smooth. Everyone was helpful and accommodating. The bike is perfect and well made
Reasonable prices; fast shipping; quality products
Making the purchase online and picking up in store was super easy. Sales folks were friendly and the price was reasonable
Easy to order and returns
The web site provides full details of each bike, component, or accessory. The information is easy to access, accurate, and truly helpful for selecting an item with the correct specifications.
The wheels were shipped immediately, arrived quickly, and exactly as described. Trek provides consistently high quality service and products, online and through the dealer network. The company supports the cycling community in numerous ways, as well. Highly recommended!