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Customer Testimonials
Check out was easy
So easy and fast. I appreciated being able to ship to the store or my home
Great expitience with my purchase, very satisfied. I would recommend to family and friends.
Kept me informed. Shipped items promptly.
Great deal on a great bike, Fuel ExE
Quick and very easy pickup from store. Will check the trek site for future purchases
It was a nice experience buying online from Trekbike.com
It’s nice to find the parts you’re looking for .
Quality product and the company stands behind its products.
Great experience. Love the bike.
Product was not available at the store or I would have purchased there to support storefront which in turn results in support.
The local store is very responsive and helpful, they keep me coming back with their can do attitude
Super easy to use and customer service is amazing!
Easy to accomplish.
Sale on the shoes was great, bought a second pair as a backup when the first pair wears out.
Good quality, great sales and easy returns.
Bikes that are in stock. Communication.
Excellent customer service, advice, and helpful insight to all bikes.
Great product. I bought a rack front rack with bag. Everything is perfect.
Quality parts and quick shipping!
Trek bike's are solid and comfortable. Always buy them but by far the service but the Company says it all. Excellent customer service and sales.
Great service at Downers Grove, IL store! That deserves an 11
.
Easy to navigate - great selection - great communication - timely delivery.
Had want I needed and I ordered it and it arrived.
New / Old stock bike it working great!
Easy to find item, easy return. But I ended up keeping the item because of the quality and how cute it was.
Easy to order and shipping to store was helpful
No problems and free shipping to the store.
I had ordered a 26” free wheel to replace a damaged one. The online cost with shipping was reasonable. I was issued a tracking number which allowed me to view where my order was every step of the way. I use the new wheel every day on my morning bike rides and it serves its purpose well.