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Customer Testimonials
Sales department was very helpful
Good pictures and detailed product info. Price was right and choosing ship/pick at store was convenient.
Fast!
great customer service to track down status of order
Very good experience and knowledge and kind of bike I need
Process was easy and the shipping was quick! no issues!
While the selection was limited, I got exactly what I wanted, the bike, while pre-owned looked brand new. Shipping was on time and the bike carefully packed with the tools I needed to assemble it. Assembly was a breeze with the included instructions, it took about 30 minutes and my bike was ready to go.
It was great all the way around!
Delivered right to my house
easy and fast returns, fast shipping, awesome products. I love my bike and clipless shoes!!
Always great to work with!
I like the products. Good looking and well designed.
Easy to understand
I went to the Trek store in Milan, Italy with my bike to fix a tire. I don't even have a Trek bike. They were very busy but took the time to check out the tire and fix it. I can't thank them enough for helping out a traveling cyclist.
Easy and quick process. Reasonable price.
Easy to navigate, very happy with the products
Effortless transaction
Was able to complete the transaction in an expeditious manner.
Socks are Socks, everyone needs Socks! NOT happy that the shoes I also ordered were canceled by Trek 😔
Very fast delivery.
Easy and affordable!!! The selection of apparel was to my liking and now my riding wardrobe has grown so I can wear different kit on each and every ride!
it was easy
User friendly, accuracy and overall à trek is a great brand I stand behind.
Ease of use, good info.
My Trek Mountain bike is at least 15 years old. Our local Trek bike shop does a great job with maintenance. They also carry parts and offer sound advice on repairs. they are conviently open on weekends as well.
The site works great in conjunction with the local shop.
Everything
Great customer service. 30 day return on bikes is amazing
The jacket and mountain bike shorts were perfect.
The rear derailleur hanger was a perfect fit and I am able to hit the trails again after installing it.